Key team leader Work, Jobs in Ormskirk, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Executive Support Officer
West Lancashire Borough Council —Ormskirk
- £28,598 - £31,022 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
2d
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
12d
Director
Conlon Home Care Services Ltd —Southport
- £30,000 - £35,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
12h
Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
5d
Supported Living Team Leader
Compassionate Care Group —Southport
- £31,000 a year
- 12 hour shift
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Site Manager
APG Build Limited —Liverpool
- From £50,000 a year
- Full-time
- Management
- Supervising experience
- Quality control
Quick apply
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Corporate Project Manager
West Lancashire Borough Council —Ormskirk
- £54,934 - £56,760 a year
- Full-time
- Project management
- Leadership
- Communication skills
11d
Logistics Manager
Essity —Skelmersdale
- Full-time
- Continuous improvement
- Leadership
12d
Deputy Manager - Children's Services
Compassionate Care Group —Knowsley
- £37,500 - £40,000 a year
- Full-time
- Supervising experience
- Working with children
- Employee assistance programme
Quick apply
Senior Customer Experience Manager
Kingswell Optical Studio —Liverpool
- £3,800 - £5,500 a month
- Full-time
- Management
- English
- Analysis skills
Quick apply
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Leadership
- Negotiation
- Employee assistance programme
Coffee Shop Manager
Rhode Island Coffee Ltd —Chorley
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Deputy General Manager (Full Time)
The Horns Inn at Churchtown —Preston
- £35,980 - £37,010 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
Head Chef
Arthurs Of Aughton —Ormskirk
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Cooking
- Employee discount
Quick apply
6d
Commercial Manager
Northridge Care Group —Preston
- Up to £60,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply

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key team leader jobs near ormskirk, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

key team leader jobs in ormskirk, lan

Head of Customer Experience

Executive Support Officer

Hire Desk Team Leader

Director

Senior Relationship Team Leader

Supported Living Team Leader

Operations System Coordinator

Site Manager

Corporate Project Manager

Senior Customer Service Manager

Corporate Project Manager

Logistics Manager

Deputy Manager - Children's Services

Senior Customer Experience Manager

Team Leader

Enforcement Team Leader

Coffee Shop Manager

Deputy General Manager (Full Time)

Head Chef

Commercial Manager

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