Line support engineer Work, Jobs in Ormskirk, Lan (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
3d
Electrical Apprentice
Systems adi Group Limited —Liverpool
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
10d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
11d
Data Processor (Engineering)
XAIS-PTS —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Driving
- Flexitime
Quick apply
Trainee Project Estimator - Train to Fit
Babcock International —Warrington
- £36,000 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance programme
- Life insurance
11d
IT Support Engineer
Hudson Hill Consulting —Wigan
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
7d
Trainee Instrument Technician/Engineer
PCI Instruments Ltd —Southport
- From £13 an hour
- Full-time
- Welding
- In-person
- Free parking
- Gym membership
Quick apply
14d
Through-Life Support – Supportability Engineer
BAE Systems —Warton
- From £51,772 a year
- Maintenance
14d
ICT Operations Technical Engineer
Countess of Chester Hospital NHS Foundation Trust —Chester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
3d
Primary Schools ICT Technician
St Helens Borough Council —St Helens
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Computer networking
- IT
1d
IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
5h
Primary Schools ICT Technician
St. Helens Council —St Helens
- £28,598 - £31,022 a year
- Monday to Friday
- Customer service
- Computer networking
- IT
1d
Apprentice Refrigeration Engineer
Iceland —Deeside
- Full-time
- Communication skills
- Employee discount
IT Engineer – Education
PT Cyber Security Solutions —Liverpool
- £34,000 - £37,500 a year
- Part-time
- Azure
- Management
- IT
Quick apply
1d
IT Operations Engineer
ARO —Liverpool
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
Quick apply
Engineer Technician
Saputo Inc. —Kirkby
- Full-time
- Engineering
- Maintenance
- Communication skills
- Free parking
- Employee discount
Junior Systems Engineer
ENWL —Blackburn
- £33,775.20 - £39,819.24 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
Apprentice Field Service Engineer - Anglia West (Bedford)
Rehlko —Liverpool
- Full-time
- Driving
- Travel
- IT
10d
Engineer
Saputo Inc. —Kirkby
- Full-time
- Engineering
- Free parking
- Employee discount

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

£26,299 a year
3 days ago

Qualifications

Customer service
LAN
ITIL
IT support
IT

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

line support engineer jobs in ormskirk, lan

1st Line Support IT Engineer

Electrical Apprentice

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Data Processor (Engineering)

Trainee Project Estimator - Train to Fit

IT Support Engineer

IT Support Engineer

Trainee Instrument Technician/Engineer

Through-Life Support – Supportability Engineer

ICT Operations Technical Engineer

Primary Schools ICT Technician

IT Service Desk Engineer

Primary Schools ICT Technician

Apprentice Refrigeration Engineer

IT Engineer – Education

IT Operations Engineer

Engineer Technician

Junior Systems Engineer

Apprentice Field Service Engineer - Anglia West (Bedford)

Engineer

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