Client services specialist Work, Jobs in Orpington, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Concierge
Berganza Limited —London
- £25,000 - £35,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
1d
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- AI
- Annual leave
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
12d
Direct Mail & Mailing Services Specialist
Jamm Print & Production Ltd —Woolwich
- Temporary
- Microsoft Word
- Sales
- Accounting
Quick apply
2d
Client Service Specialist
IQVIA —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Administrator - Newborn Hearing Screening Programme (NHSP)
Homerton Healthcare NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Part-time
- Oracle
- Nursing home
- Microsoft Office
1d
Travel Intelligence Specialist - Abroad
Marchay —London
- Full-time
- Remote
- English
- Bachelor's degree
- Negotiation
- Annual leave
Quick apply
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Support Specialist
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Salesforce
- English
- Microsoft Office
Client Success Executive
PEI Group —London
- English
- Administrative experience
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Analyst, Knowledge Management Specialist
Janus Henderson —London
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Commercial Contract Administrator
BSW Heating Ltd —Kenley
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Referral programme
Quick apply
5d
Head of Client Services
Gallagher —London
- Hybrid work
- Leadership
- Employee stock purchase plan
- Life insurance
9d
Life Management Coordinator
Summit Case Management Group —Otford
- £15 - £18 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Case management
Quick apply
12d
Client Success Specialist - Sustainability Solutions
Institutional Shareholder Services —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Client Services & Reception Coordinator
Hopscotch Children's Therapy Centre —London
- £29,000 - £34,000 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
2d

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client services specialist jobs near orpington, gtl

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client services specialist jobs in orpington, gtl

Client Engagement Manager

Client Concierge

Specialist, Client Services - Markets

Customer Relationship Manager

Direct Mail & Mailing Services Specialist

Client Service Specialist

Administrator - Newborn Hearing Screening Programme (NHSP)

Travel Intelligence Specialist - Abroad

Client Success Onboarding Manager

Welfare Advice Officer

Client Support Specialist

Client Success Executive

Client Services Coordinator

Analyst, Knowledge Management Specialist

Commercial Contract Administrator

Head of Client Services

Life Management Coordinator

Client Success Specialist - Sustainability Solutions

Client Platform Specialist

Client Services & Reception Coordinator

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