customer success manager Work, Jobs in orpington br6 (with Salaries)

European eCommerce & Omni Sales Manager (Amazon + Costco)
The Clorox Company —Richmond
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Store Manager
The White Company —London
- Temporary
- Employee discount
Manager, Customer Success
Anthropic —London
- £165,000 - £195,000 a year
- Hybrid work
- Management
- Bachelor's degree
- Contracts
- Flexible schedule
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
13d
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Team Leader
Card Factory —Orpington
- £13 an hour
- Leadership
11d
Customer Success Manager
Mears Group —Dartford
- Up to £50,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
7d
Customer Success Manager
Telus Health —London
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
9d
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
18h
Customer Success Operations Manager
Bitrise —London
- £60,000 - £75,000 a year
- Remote
- SQL
- AI
- Communication skills
Quick apply
8d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Customer Success Manager, EMEA
Vercel —London
- £102,500 - £127,500 a year
- Full-time
- Remote
- JavaScript
- Work from home
Customer Success Manager
Spruce —London
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
9d
Customer Success Manager - Fulfilment & Logistics
The Growth Foundation —Tonbridge
- £40,000 a year
- Full-time
- Hybrid work
- IT
Quick apply
23h
Customer Success Manager
Mimecast —London
- £44,000 - £66,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Leadership
7d
Customer Success Manager, Customer Data Platform - EMEA
mParticle —London
- £76,000 - £119,000 a year
- Full-time
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply

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customer success manager jobs near orpington br6

European eCommerce & Omni Sales Manager (Amazon + Costco)

The Clorox Company -
Richmond

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Management
Sales
Bachelor's degree
Pivot tables
Channel management

Full job description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The European eCommerce & Omni manager leads our Amazon EU5 business for Ever Clean, driving profitable growth by translating brand and channel strategies into high impact execution. Accountable for JBP delivery, forecasting accuracy, NPD launches, availability, and digital shelf excellence the role ensures best-in-class performance across key eCommerce platforms.
Managing a Junior Account Manager, the role delivers insight-led execution across conversion, PDP optimisation, and analytics.

The role also drives the development and execution of a sustainable Costco growth strategy for Burt’s Bees and Ever Clean.

In this role, you will:

80% Account Management

(80% Ever Clean/20% Burt’s Bees)

Lead the account level commercial agenda for Amazon EU5 + Costco shaping a clear point of view that translates channel strategy into actionable customer plans.
Partner closely with the Head of Channel and Sales planning to align account plans to commercial priorities and deliver against revenue and margin targets.
Input and execute yearly joint business plans (JBP’s) with clear investments, activation plans and measurable outcomes.
Own customer performance management including forecasting, availability, supply collaboration and inventory management.
Execute NPD launches flawlessly in line with brand and channel strategies ensuring strong distribution, visibility and conversion.
Manage trade spends with discipline, ensuring compliance, accurate accruals and demonstrate ROI.
Strengthening strategic customer relationships driving collaborative growth agendas and high-quality engagement of stakeholders.
Ensure best in class digital shelf execution partnering with shopper marketing to maximise conversion and visibility of the brands.
Manage execution for Costco, ensuring aligned assortment, pricing and commercial terms are delivered.

10% People management
(1 x direct report)

Provide clear direction and ongoing coaching to build capability.
Foster an inclusive, high performance, collaborative team culture.
Support workload prioritisation and remove barriers to enable team success.

10% Analytics/Reporting

Provide an insight led view of account performance, highlighting risks, incremental brand opportunities and required actions to cross functional partners.
Translate IMS reporting into clear actionable plans to ensure teams have clear visibility of performance drivers including promotional effectiveness.
Manage timely, compliant Concur processing of trade spend invoices and accurate monthly accruals.

What we look for:

Experience

Minimum of 3-5+ years’ Omni sales channel management experience including Pureplay in FMCG.
Proven success managing major retail accounts ideally including Amazon and Costco including JBP preparation and negotiation.
Strong forecasting/inventory management and forecasting capability
Demonstrated trade spend governance and budget management.

Preferred

Experience working in Pet care online sales a benefit.
1 -2+ years’ experience working with wholesale/distribution partners.

Education Level/Degree
Bachelor’s Degree preferred.

Technical Skills

Strong Excel skills (formulas, pivot tables, VLOOKUP)
Microsoft Powerpoint – Creation and edit.
Confident using analytics tools such as Power BI, retail dashboards.
Familiarity with digital shelf tools (e.g., Profitero, e. store)
Knowledge and experience of Concur invoice processing or similar platform.

Workplace type:

#LI-Hybrid

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Benefits we offer to help you be well and thrive:

Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

Apply Now

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customer success manager jobs in orpington br6

European eCommerce & Omni Sales Manager (Amazon + Costco)

Store Manager

Manager, Customer Success