Helpdesk manager Work, Jobs in Orsett, Ess (with Salaries)

Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Helpdesk Manager - 12 Month FTC
InfoTrack —London
- Full-time
- Hybrid work
- Customer service
- IT
- Leadership
- Annual leave
- Flexitime
Quick apply
3d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Assistant Contracts Manager
Oakwood Construction Services —Maidstone
- £25,000 - £30,000 a year
- Full-time
- Maintenance
- Construction experience
- In-person
- Free parking
Quick apply
4d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
13d
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
6d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Customer Helpdesk Consultant
InfoTrack —London
- £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
4d
Customer Service Lead
MAGIC —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Communication skills
12d
Premises Manager
Skanska —Basildon
- Customer service
- Maintenance
- Computer skills
- Bereavement leave
2d
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
12d
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
11d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
13d
Facilities Administrative Assistant
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Assistant Facilities Manager
BNP Paribas —London
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount
Senior Building Manager - 70 Fenchurch Street, London
Savills Management Resources —London
- £70,000 - £80,000 a year
- Monday to Friday
- Maintenance
- Leadership
5d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing

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Office/Helpdesk Administrator

ECMS Services
Sevenoaks

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Organisational skills
Clerical experience
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly organised, professional, and proactive Administrator to join our Soft Services Helpdesk team within the Cleaning Department.

In this role, you will be the first point of contact for our clients, delivering a high standard of customer service while supporting the day-to-day operation of our cleaning services. You will liaise with clients, management, contractors, suppliers, and our mobile teams to ensure work is coordinated efficiently and completed to a high standard.

Duties

Liaising with operation and account managers for contracted and reactive works.
Build and maintain strong customer relationships, acting as a trusted point of contact throughout service delivery.
Helping to ensure compliance with health & safety requirements & procedures.
Support clients from beginning to end, updating records on CRM package.
Scheduling the Company Mobile Teams and Subcontractors workload.
Assist team with permits to work, RAMS and compliance requirements.
Working closely with helpdesk and operations team to provide high customer satisfaction.
Collate documentation to facilitate quotation and subsequent invoicing.
Ordering materials and equipment for works.
Assist operations team with site setups.
Manage subcontractors and suppliers, including onboarding and monitoring progress
Gain customer feedback and manage client SLA’s and KPI’s.
Processing incoming enquiries, providing clients with a regular updates

Desirable Skills & Experience

Previous experience using Simpro or a similar job management system.
Experience working within a cleaning, facilities management, or soft services environment.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills, both written and verbal.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Exceptional phone etiquette and customer service skills.
Ability to work independently as well as part of a team in a fast-paced setting.

This position offers an engaging work environment where organisational excellence and clear communication are essential for success. The ideal candidate will be proactive, detail-oriented, and eager to contribute positively to our organisation’s growth and efficiency.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in orsett, ess

Office/Helpdesk Administrator

Helpdesk Manager - 12 Month FTC

Coach - Working Smarter with AI

Digital Systems Manager

Assistant Contracts Manager

IT Second Line Engineer FTC 2 Years

IT Helpdesk (Entry Level)

Facilities Operations Senior Specialist

Customer Helpdesk Consultant

Customer Service Lead

Tier 1 Customer Support Engineer

Premises Manager

Tier 2 Customer Support Engineer

Senior Supervisor

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Facilities Administrative Assistant

Facilities and Community Coordinator, Central St. Giles, London, UK

Assistant Facilities Manager

Senior Building Manager - 70 Fenchurch Street, London

Helpdesk Administrator

I want to receive the latest job alerts for helpdesk manager in orsett, ess

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