Engineering shift Work, Jobs in Oswaldtwistle, Lan (with Salaries)

Customer Information Controller
Northern Trains —Manchester
- £46,688 a year
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
1d
Plastic Injection Moulding Setter
What More UK (Wham Products) —Accrington
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Store discount
- Employee discount
Quick apply
Data & Reporting Analyst
Merlin Diesel Systems —Preston
- From £26,650 a year
- Full-time
- Maths
- Continuous improvement
- Organisational skills
- Sick pay
Quick apply
3d
Engineering Technician
Circle Health Group —Blackburn
- Full-time
- Hospital
- Mentoring
- Training & development
- Employee discount
- Life insurance
Quick apply
Mechanical Maintenance Technician
Mergon —Blackburn
- Up to £46,800 a year
- 12 hour shift
- Schematics
- Maintenance
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Machinist II
Pursuit Aerospace —Burnley
- £18.31 an hour
- Full-time
- Continuous improvement
- Mentoring
- Training & development
Quick apply
Trainee White Goods Engineer
Currys —Bolton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Electrical experience
- Annual leave
- Employee discount
Commercial Bodywork Engineer Night Shift
Solomon Commercials —Rossendale
- From £13.91 an hour
- Full-time
- Schematics
- Assembly
- Quality control
- Free parking
- Bereavement leave
Quick apply
Skilled Fitter
Safran —Burnley
- Full-time
- Engineering
- Hotel
- Continuous improvement
- Flexitime
- Employee assistance programme
Technician
dBs Music —Manchester
- £26,300 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
4d
Multi-Skilled Engineer (Day Based)
Warburtons —Bolton
- £50,472 a year
- Overtime
- Bakery
- Continuous improvement
- Manufacturing
- Employee discount
Manufacturing Operative - Foundry
Luxfer MEL Technologies - UK —Swinton
- £32,954 - £45,833 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Bolton
- Full-time
- English
- Analysis skills
- Business
Multi-skilled Maintenance Engineer (electrical bias)
Emplas Window Systems Ltd —Burnley
- Up to £23.06 an hour
- Day shift
- Schematics
- Continuous improvement
- Organisational skills
Quick apply
Multiskilled Apprentice
Procter & Gamble —Manchester
- £21,084.44 a year
- 12 hour shift
- Continuous improvement
- Free parking
- Annual leave
Mechanical Maintenance Engineer
elix sourcing solutions —Blackburn
- Up to £47,000 a year
- Overtime
- Maintenance
- Manufacturing
1d
Multi-skilled Maintenance Engineer (electrical bias)
Emplas Window Systems —Burnley
- Up to £23.06 an hour
- Day shift
- Schematics
- Continuous improvement
- Organisational skills
Maintenance Assistant
Hampton by Hilton Manchester Northern Quarter —Manchester
- Weekend availability
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
(Trainee) Site Technician
TD Construction Testing —St Helens
- £22,568.00 - £26,436.80 a year
- Overtime
- No experience needed
- Analysis skills
- In-person
- Free parking
- Sick pay
Quick apply

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Customer Information Controller

Northern Trains -
Manchester

Apply Now

Job details

£46,688 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Computer literacy
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Information Controller

BUSINESS FUNCTION: Control
SALARY: £46,688 (Please note your salary will be 90% whilst you are in your training period)
ROLE TYPE: On site
HOURS: 42 Hours (On a rolling shift pattern)
LOCATION: Manchester

This is a talent pool advert for a potential vacancy within the year.

As part of our Control team at Northern, you’d be right at the centre of keeping the North moving. When something unexpected happens on the network, whether planned engineering work or a sudden disruption, you’re the calm voice that helps people understand what’s going on and what their options are. It’s a role that blends quick thinking with genuine care for customers, making sure every message you share is clear, accurate and helpful.

People come to Northern for trains they can rely on, but they stay because of the people who make those journeys feel supported, even on the tricky days. If you enjoy solving problems in the moment and communicating with clarity and confidence, you’ll feel right at home here.

What you’ll be doing

You’ll help keep customers and colleagues up to date in real time, using a range of systems to monitor our services and share information as things change. Your day could involve:

Keeping track of train services through our digital systems and making sure any disruption is communicated quickly to the right people.
Sending clear, real-time updates to customers, colleagues and partner organisations, including the reasons for delays or service changes.
Working with the Customer Services Controller to arrange alternative transport when needed, and supporting planned and unplanned rail replacement activity.
Updating local public address systems (LLPA) and customer information screens (CIS) so stations reflect the latest timetable or disruption changes.
Providing manual announcements when the situation calls for it.
Responding to requests for help through help points when required to support our Customer Experience Centre.
Supporting conductors and station teams with customer service queries, including assisting with procedures linked to our Customer Promises and Northern's Accessible Travel Policy.
Recording key events accurately in the daily log.

About you

You’re someone who brings a calm, reassuring presence to fast-paced situations. You communicate clearly with people from all backgrounds and you’re comfortable balancing empathy with practicality when customers need support.

A few things you’ll bring:

Strong interpersonal and communication skills.
You’re comfortable using computers and can quickly learn to use different systems at the same time
A proactive approach and a natural instinct to help others.
An understanding of what good customer service looks like, especially during disruption.
If you also have knowledge of passenger train operations, incident management, the geography of our network or our policies on connections and alternative transport, that’s a bonus, but it’s not essential.

What’s in it for you?

At Northern, we don’t just value our people – we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme: We top up your contributions by 1.5 times.

Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.

Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.

Employee Assistance Programme: 24/7 support for family, lifestyle, and more.

Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.

Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern?

We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern, we don’t just move people from A to B, we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.

No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

engineering shift jobs in oswaldtwistle, lan

Customer Information Controller

Plastic Injection Moulding Setter

Data & Reporting Analyst

Engineering Technician

Mechanical Maintenance Technician

Machinist II

Trainee White Goods Engineer

Commercial Bodywork Engineer Night Shift

Skilled Fitter

Technician

Multi-Skilled Engineer (Day Based)

Manufacturing Operative - Foundry

Operations & Logistics Internship, Amazon Logistics

Multi-skilled Maintenance Engineer (electrical bias)

Multiskilled Apprentice

Mechanical Maintenance Engineer

Multi-skilled Maintenance Engineer (electrical bias)

Maintenance Assistant

Engineer II, Digital Services Remote Operations

(Trainee) Site Technician

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