Delivery coordinator Work, Jobs in Otley, Wyk (with Salaries)

Customer Service Co-ordinator
Lapicida Stonegroup Ltd —Knaresborough
- £32,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Response Coordinator - Day Shift
OCU Group —Leeds
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Delivery Suite Coordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Weekend availability
- Communication skills
- Teaching
Service Delivery Coordinator
Compliance365 —Wakefield
- £22,000 - £26,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
Quick apply
7d
Client Services Coordinator
Pinsent Masons —Leeds
- Overtime
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Annual leave
- Gym membership
Client Services Coordinator
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply

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Customer Service Co-ordinator

Lapicida Stonegroup Ltd -
Knaresborough

Quick apply

Job details

Permanent | Full-time
£32,000 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Private medical insurance
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Sales support
Customer service
Salesforce
Sales administration
Numeracy
Communication skills

Full job description

Job Overview
We are seeking a friendly, organised and customer focused Customer Service Coordinator to support both trade and retail customers. This role acts as a bridge between customers and internal teams, coordinating requests and ensuring timely service delivery.

Key Responsibilities:

Customer Support

· Provide a high standard of customer service to all third parties ensuring that they uphold standards commensurate with a luxury brand.

· Respond promptly to customer enquiries via phone, email, in a timely and professional manner.

· Communicate with each customer to ensure order information is correct

· Contact customers to book in deliveries

· Communicate with Business Development Managers regarding orders and deliveries

· Liaise with Operations Manager regarding updates on fabrication and update customers accordingly.

· Upload pre delivery emails with packing photos onto CRM

· Housekeeping of Internal Warehouse Management system.

· Maintain and update customer records with accurate information including pre delivery emails and packing photos on CRM system.

· Effective and handling of customer complaints, working with the team to resolve within a given timeframe.

· Coordinate with internal departments (Sales, logistics, purchasing, finance to resolve issues

· Ensure compliance with company policies and service standards

· Identify recurring issues and suggest improvements to processes.

· To brief sales personnel on any complaints, delays or customer information which may be of importance, or relevant to the client relationship.

· Preparing monthly customer service reports.

Skills and Qualifications:

Previous experience in customer service, sales support or administration.

Clear and concise communication skills

Excellent organisational and multitasking abilities

Problem-solving mindset with attention to detail.

Ability to work under pressure and prioritise workload

Ability to work in a team and independently.

Demonstrate good numeracy skills

Enjoy interacting with people on a regular basis

Values:

Flexibility of approach

Polite and courteous at all times

Professional

Pay: £32,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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delivery coordinator jobs in otley, wyk

Customer Service Co-ordinator

Response Coordinator - Day Shift

Delivery Suite Coordinator

Service Delivery Coordinator

Client Services Coordinator

Client Services Coordinator

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