Help desk Work, Jobs in Otley, Wyk (with Salaries)

Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
2d
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
Receptionist
Mercure Bradford Bankfield —Bingley
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Legal Officer
HM Courts & Tribunal Service —Leeds
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
12d
Dental Receptionist
The Tooth Spa Limited —Leeds
- From £13 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
8d
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
Field Interviewer - Bradford
the National Centre for Social Research —Bradford
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Digital Communications Officer
ACCENT housing —Bradford
- £30,727 a year
- Full-time
- Hybrid work
- Social media management
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Field Interviewer - Leeds
the National Centre for Social Research —Leeds
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Receptionist
The Met Hotel Leeds —Leeds
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Employee Benefits Associate Consultant
The Bartlett Group (2020 Winner of Employer of the Year at the Yorkshire Financial Services Awards) —Leeds
- £24,562 - £35,789 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health & wellbeing programme
- Annual leave
Quick apply
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Team Leader
HM Courts & Tribunal Service —Bradford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Work from home
1d
Cash Desk Volunteer
British Heart Foundation —Otley
- Employee discount
Field Interviewer - Wakefield
the National Centre for Social Research —Wakefield
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount

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Help Desk - Maintenance Services

Reactive on Call FM Limited
Morley

Quick apply

Job details

Permanent | Full-time
£24,420 - £26,400 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Management
Computer literacy
Facilities management
Maintenance
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Helpdesk Operative (2 Positions Available)

Location: Morley, Leeds, West Yorkshire
Job Type: Full-Time, Permanent

About ROC Facilities Management

ROC Facilities Management provides hard facilities management services to predominantly retail clients across the UK and Ireland. We deliver both reactive and planned maintenance services 24 hours a day, 365 days a year.

Due to continued growth, we are looking to recruit two full-time, permanent Helpdesk Operatives to join our expanding team based at our head office in Morley, Leeds.

This is an exciting opportunity to become part of a growing and ambitious business where no two days are the same.

About the Role

The successful candidate will be confident, enthusiastic and professional, with an excellent telephone manner and a positive attitude. You will enjoy building relationships with clients and contractors and thrive in a fast-paced environment.

Previous experience within a facilities management, maintenance, helpdesk or similar customer service role would be advantageous. Applicants should be comfortable using Microsoft Office and IT-based job management systems and be capable of managing multiple tasks simultaneously.

Key Responsibilities

Your duties will include, but are not limited to:

Receiving calls and emails from clients requesting new jobs, updates on existing works, or progress on quotations.
Liaising with engineers and contractors to allocate new jobs and obtain updates on ongoing works.
Using our job management software to create, update and review jobs and quotations (full training provided).
Updating client portals with real-time information received from engineers and contractors.
Raising quotes for potential works and invoices for completed works using our in-house systems (full training provided).
Participating in the company's on-call rota to respond to out-of-hours calls and queries when required.

Skills & Experience Required

The ideal candidate will possess:

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, contractors and colleagues.
Outstanding attention to detail and the confidence to question information where necessary.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines.
Good computer literacy, including experience using Microsoft Office applications.
The ability to work effectively as part of a team whilst remaining self-motivated and proactive.
A passion for delivering exceptional customer service.

Why Join ROC FM?

ROC FM is a vibrant and experienced facilities management company supporting commercial clients throughout the UK and Ireland. We are a close-knit team that takes pride in delivering outstanding service and building long-term relationships with our clients.

This role offers genuine opportunities for career progression, with the potential to move into a supervisory or management position as the business continues to grow.

What We Offer

Competitive salary
20 days annual leave plus Bank Holidays
Company pension scheme
Company mobile phone for when on call
Company laptop for when on call
Free on-site parking
Ongoing training and development opportunities
Excellent career progression prospects

How to Apply

If you would like to be considered for this opportunity, please send your CV together with a covering letter to:

[email protected]

Pay: £24,420.00-£26,400.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Morley, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

help desk jobs in otley, wyk

Help Desk - Maintenance Services

IT Service Desk Technician

Receptionist

Legal Officer

Operational Support Officer

Junior IT Support Technician

Dental Receptionist

IT Service Desk Analyst

Field Interviewer - Bradford

Customer Service Advisor (Hybrid)

Digital Communications Officer

Customer Service Advisor (Hybrid) Day/Night

Field Interviewer - Leeds

Receptionist

Employee Benefits Associate Consultant

Rapid Response Customer Service Representative

Team Leader

Cash Desk Volunteer

Field Interviewer - Wakefield

Casualty Claims Handler

I want to receive the latest job alerts for help desk in otley, wyk

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