Systems project manager Work, Jobs in Ottershaw, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Programme Manager (Contract)
Linear Executive Search —London
- £750 - £950 a day
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Software development
Quick apply
2d
Project Controls Manager - Outside IR35
Kent —Woking
6d
Project Manager
CGI —Leatherhead
- Full-time
- DevOps
- Agile
- Communication skills
Quick apply
Project and Change Manager
Bupa —London
- From £70,000 a year
- Full-time
- Azure
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
2d
Senior Project Manager (SEN Schools Commissioning & Development)
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Senior Project Manager
Roke —Woking
- Full-time
- Leadership
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
5d
Senior Project Manager - Major Projects
Kinly —Sunbury
- Full-time
- Hybrid work
- PMP
Quick apply
9d
Health & Safety Manager
Diamond Project Safety Consultants —Weybridge South
- £350 a day
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
Quick apply
HR MANAGER
Qureos Inc —Chertsey
- £38,000 - £68,000 a year
- Full-time
- Microsoft Office
- Human resources
- Business
Climate Resilient Homes Project Manager
Surrey County Council —Woking
- £41,585 - £45,135 a year
- Project management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Fuel Lead & Operations Analyst
Harvest Energy Retail Limited —Weybridge
- £40,000 a year
- Temporary
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Work from home
Quick apply
6d
Product Owner - AI Trainer - Freelance - 8-20hrs/week - Remote
10x Team —London
- £83 - £140 an hour
- Remote
- Product management
- AI
Quick apply
Senior Project Manager
Kent —Woking
- Management
- Engineering
- English
Social Value & ReUse Project Manager
West London Waste Authority —West Drayton
- £45,139 a year
- Hybrid work
- Annual leave
Quick apply
7d
Strategic Project Manager
Thames Water Utilites —Hampton
- Up to £65,000 a year
- Full-time
- Communication skills
- Annual leave
12d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
2 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

systems project manager jobs in ottershaw, sry

Customer Service Manager

Programme Manager (Contract)

Project Controls Manager - Outside IR35

Project Manager

Project and Change Manager

Senior Project Manager (SEN Schools Commissioning & Development)

Senior Project Manager

Digital Systems Manager

Senior Project Manager - Major Projects

Health & Safety Manager

IT Service Delivery Manager

IT Project Manager

HR MANAGER

Climate Resilient Homes Project Manager

Lifecycle Project Manager

Fuel Lead & Operations Analyst

Product Owner - AI Trainer - Freelance - 8-20hrs/week - Remote

Senior Project Manager

Social Value & ReUse Project Manager

Strategic Project Manager

I want to receive the latest job alerts for systems project manager in ottershaw, sry

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