Customer service team leader Work, Jobs in Oxford, Eng (with Salaries)

Business Administrator & Team-leader
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Management
- Analysis skills
- In-person
- Free parking
- Flexible schedule
Quick apply
Customer Service Team Leader
PublicaGroup —Witney
- £35,828 - £39,998 a year
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Customer Service Team Leader
Paddy Power —Oxford
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
6d
Customer Experience Lead (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- Leadership
- Communication skills
- Employee discount
TEAM MANAGER
Primark —Oxford
- £33,189 a year
- Organisational skills
- Training & development
- Retail management
- Annual leave
Lead Administrator-DEF Academy Services
Serco Plc —Swindon
- £26,109.58 a year
- Full-time
- Administrative experience
- Continuous improvement
- Mentoring
- Employee assistance programme
Team Leader
Card Factory —Aylesbury
- £13 an hour
- Customer service
- Leadership
7d
Team Leader
Mountain Warehouse —Chipping Norton
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Benugo - Team leader
Benugo —Reading
- £13.75 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
14d
Contact Channel CX Lead
Thames Water Utilites —Reading
- £62,650 - £70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Agile
3d
Sales Team Leader
LKQ Corporation —Reading
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Financial Services Lead Generator
NFU Mutual Brackley —Hinton in the Hedges
- £15.50 - £16.75 an hour
- Part-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Work from home
- Flexible schedule
Quick apply
8d
Retail Team Lead
UOE —Thame
- £14.40 an hour
- Weekend availability
- Customer service
- Training & development
- Retail management
Team Leader/Supervisor
LUXBITE CO —High Wycombe
- £14.50 - £15.00 an hour
- Full-time
- Supervising experience
- Training & development
- Leadership
- Free parking
- Bereavement leave
Quick apply
8d
VM Team Manager
Matalan —Swindon
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
10d
Delivery & Governance Lead
Thames Water Utilites —Swindon
- Up to £64,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
3d
Team Leader
Southern Co-op —Newbury
- Part-time
- Customer service
- Retail management
- Employee assistance programme
- Employee discount
Customer Experience Lead
Jewells —Reading
- £14 an hour
- Customer service
- Retail management
- Cash handling
- Paid training
- Employee discount
3d
Operations and Design Lead
Complete Graphics —Witney
- From £26,000 a year
- Full-time
- CRM software
- Quality control
- In-person
- Free parking
Quick apply
5d
Lead Online Manager
Sainsbury's —Aylesbury
- From £37,000 a year
- Team management
- Training & development
- Retail management
- Employee discount

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customer service team leader jobs near oxford, eng

Business Administrator & Team-leader

Curtains Made Simple Ltd
Oxford

Quick apply

Job details

Permanent | Part-time | Full-time
£35,000 - £42,000 a year

Benefits

Free parking
Casual dress
Additional leave
Company pension
Flexible schedule
On-site parking

Qualifications

Supplier ordering
Management
Operations management
Inbound customer enquiry call handling
Logistics
Process improvement
Numeracy
Analysis skills
Digital marketing
Customer support
Customer interaction
Communication skills
A Level

Full job description

Company Overview

Curtains Made Simple is an internet-based soft furnishings business, established 15 years ago, that prides itself on high levels of customer service. You will be joining the team at an EXCITING time just as we are looking to grow the business substantially with a NEW rebranded website in the coming months. This is a key position and as the business expands there is potential for it to develop and for responsibilities to be increased.

We are looking for a high-energy, super-organised individual with an eye for detail, who enjoys spinning plates and delivering excellent customer satisfaction

You will be responsible for managing operations with fabric suppliers, leading a small team of curtain makers and servicing the needs of customers by phone and by email.

You will be working in a friendly environment as part of a small team in a business that truly values their staff.

We pride ourselves in providing excellent training and support, and furthermore encourage our staff to contribute ideas to develop and improve the business & the processes for maximum efficiency.

Key Responsibilities

Team leader for small group of curtain / blind makers

Line manage a team of three freelance curtain / blind makers plus a larger curtain making business
Manage the order workflow

Management of Fabric Suppliers

Place and manage fabric orders with suppliers.
Develop relationships with fabric brand representatives

Customer Service

Take pre-order enquiries by phone and email from online customers
Create quotes for prospective customers
Resolve difficulties and issues with online orders
Manage customer changes, track order progress & update customers

Business Development & Digital Marketing

Work closely with the Operations Manager to help improve business processes
Participate in the ActionCoach business development programme
Help with digital marketing; social media, newsletter and other online marketing activities

Required Skills & Competencies

Excellent communication skills, both written and verbal
Delivers exceptional care & service to all customers
Strong numeracy and analytical skills / business acumen
Ability to multi-task and problem-solve with attention to detail
Ability to work independently as well as part of a team
Will consider a variety of administrative, operational and logistics experience

Location

Horspath Trading Estate, Oxford OX4 2TZ
Free parking available

Job Type & Benefits

Permanent
Full-time (30 to 37.5 hours)
Possibility of flexible working hours with prior agreement
28 days holiday
Pension
Flexible holiday allowance
Core Hours - 9am - 3pm but flexible start / end time
Salary: £35,000 - £42,000 pro rata

Job Types: Full-time, Permanent

Salary: £35,000.00 - £42,000.00 per year

Benefits:

Additional leave
Casual dress
On-site parking

Schedule:

Monday to Friday

Work Location: OX4 2TZ

PLEASE SEND A COVER LETTER WHEN APPLYING.

Job Types: Full-time, Part-time, Permanent

Pay: £35,000.00-£42,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Education:

A-Level or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team leader jobs in oxford, eng

Business Administrator & Team-leader

Customer Service Team Leader

Customer Service Team Leader

Customer Experience Lead (Fixed Term Contract)

TEAM MANAGER

Lead Administrator-DEF Academy Services

Team Leader

Team Leader

Benugo - Team leader

Contact Channel CX Lead

Sales Team Leader

Financial Services Lead Generator

Retail Team Lead

Team Leader/Supervisor

VM Team Manager

Delivery & Governance Lead

Team Leader

Customer Experience Lead

Operations and Design Lead

Lead Online Manager

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