Crm administrator Work, Jobs in Oxford, Oxf (with Salaries)

Charity Data and Income Administrator
Dingley's Promise —Newbury
- £28,000 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Excel
- Travel
Quick apply
10d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Sales Order Administrator - Hybrid Working
Berry-Hireonline —Milton
- £28,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Field Services Administrator
Guardsman Industries —Abingdon
- £23,175 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
19h
Sales Administrator - Client Experience
Bidwells —Oxford
- Full-time
- Microsoft Powerpoint
- Sales
- Administrative experience
- Employee discount
Marketing Project Administrator - FTC
Thomas Franks Ltd —Hook Norton
- £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Service Delivery Administrator - 18-month Fixed Term Contract
RABI —Oxford
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- £24,784.50 a year
- Hybrid work
- ERP systems
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Administrator (Key Accounts)
Drain Doctor —Brackley
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
2d
Operations Coordinator
Element Materials Technology —High Wycombe
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Service Administrator
FLAG DV —Newbury
- From £12.71 an hour
- Part-time
- Hybrid work
- CRM software
- Social media management
- Salesforce
- Annual leave
- Sick pay
Quick apply
8d
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
2d
Sales Administrator
HydraB —Oxford
- Full-time
- Sales
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Sales Administrator
Aura Futures Ltd —Reading
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick apply
7d
People & HR Administrator
Guidepost Trust —Witney
- £10,140 - £13,520 a year
- Travel
- Human resources
- SharePoint
Client Account Administrator
Communications Solutions UK —Reading
- £26,000 - £30,000 a year
- Salesforce
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
13d
Sales Administrator
Aura Futures —Reading
- Full-time
- Customer service
- Administrative experience
- Organisational skills
3d
Financial Planning Administrator - 12-month FTC
Attivo Group —Reading
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
1d
Senior Analyst, Marketing Enablement
Invesco —Henley on Thames
- Full-time
- Hybrid work
- JavaScript
- Communication skills
- HTML
- Annual leave
- Life insurance
8d
Senior Project Manager
Rehlko —Oxford
- Full-time
- Project management
- Travel
- Organisational skills
- Employee assistance programme

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Charity Data and Income Administrator

Dingley's Promise -
Newbury

Quick apply

Job details

Permanent | Part-time
£28,000 a year
10 days ago

Benefits

Additional leave
Company pension

Qualifications

CRM software
Microsoft Excel
Fundraising
HMRC
Marketing

Full job description

Job Title: Charity Data and Income Administrator

Hours: 15 hours per week (Monday to Friday)

Salary: £28,000 per annum (pro rata) depending on experience

Location: Remote with occasional travel to head office in Newbury and our centres

At Dingley’s Promise, we believe every child with Special Educational Needs and Disabilities (SEND) deserves the very best start in life — to play, to learn, and to belong alongside their peers in their local community. We work every day to remove barriers, support families, and champion truly inclusive early years education across the UK. Behind every service we deliver, every family we support, and every child we help to thrive, there are the people who make it possible through generosity and belief in our mission. This role exists to ensure that every act of kindness, every donation, and every contribution is handled with care, accuracy, and respect — so that supporters can see the real difference they are making in children’s lives.

The Charity Data and Income Administrator plays a vital role in ensuring that every donation to Dingley’s Promise is accurately recorded, carefully managed, and meaningfully connected to the impact it creates for children with SEND. This role safeguards the integrity of our financial and supporter data, ensuring we can trust what we know about our income, our supporters, and our growth as a charity. Working closely with the Head of Fundraising and finance colleagues, you will ensure that income is processed correctly, Gift Aid is maximised, and our CRM system (Donorfy) is maintained to the highest standard. This is a role for someone who finds purpose in precision — who understands that accurate data is not just administration, but the foundation that enables life-changing work for children and families.

Key Responsibilities:

Every Donation Matters

Process and record all charitable income with accuracy and care across online, offline, and cash giving channels.
Ensure every donation — whether large or small — is correctly acknowledged, allocated, and recorded within Donorfy.
Investigate and resolve discrepancies so that supporter generosity is always reflected correctly.
Support monthly reconciliation with finance colleagues to ensure complete and accurate income reporting.
Handle cash donations and collections in line with strict governance and safeguarding procedures.

Maximising Support Through Gift Aid

Ensure Gift Aid is claimed accurately and efficiently, maximising the value of every eligible donation.
Maintain compliant records in line with HMRC requirements and charity best practice.
Help ensure we never miss an opportunity to turn generosity into greater impact for children.

Protecting and Strengthening Our Data

Take ownership of the day-to-day quality and integrity of the Donorfy CRM system.
Ensure supporter and donor information is accurate, up to date, and handled in full compliance with GDPR.
Carry out regular data cleansing, deduplication, and quality checks.
Ensure supporter preferences are respected and recorded with care and accuracy.
Provide support and guidance to colleagues and volunteers using the database.

Insight That Drives Impact

Produce accurate and timely income reports to support fundraising, planning, and financial decision-making.
Identify trends in giving and supporter engagement to help the team understand and grow our income.
Support forecasting and budgeting by ensuring high-quality financial data is available when needed.

Supporter Care and Relationships

Respond to donor and supporter queries with professionalism, empathy, and care.
Ensure all interactions with supporters are recorded accurately, building a full picture of engagement and impact.
Support stewardship by ensuring donors are thanked promptly and meaningfully.
Handle sensitive communications (including in-memory and legacy giving) with compassion and discretion.

Supporting the Wider Fundraising Team

Provide administrative support to fundraising colleagues to help maximise income generation.
Support fundraising events and activities where required, including occasional evenings and weekends.
Assist with inbox management, communications, and volunteer coordination within the fundraising function.

Person Specification

What You Bring

At least 2 years’ experience in a finance, charity, or data administration role.
A strong understanding of financial processes including reconciliation, coding, and audit requirements.
Experience working with CRM systems (Donorfy or similar) and managing complex datasets.
A high level of accuracy and attention to detail in all aspects of data and financial processing.
Experience handling multiple income streams and online fundraising platforms.
Confidence using Microsoft Excel and producing clear, accurate reports.

Knowledge & Understanding

Understanding of Gift Aid processes and HMRC compliance.
Knowledge of GDPR and the importance of protecting supporter data.
Awareness of fundraising principles and the importance of donor stewardship.
Appreciation of how accurate data underpins charitable impact.

Skills & Attributes

A belief that detail matters — and that accuracy enables impact.
A calm, methodical approach to managing multiple priorities.
Confidence communicating with colleagues, donors, and supporters in a sensitive and professional way.
A proactive mindset, with a willingness to improve systems and ways of working.
Integrity, discretion, and pride in handling data that represents real people and real generosity.
A genuine motivation to contribute to a mission that changes children’s lives.

Desirable

Experience with Gift Aid submission processes.
Experience supporting fundraising campaigns or events.
Experience working in the children’s or SEND charity sector.

Ready to Make a Difference?

Apply today and help shape the future of inclusive early years education at Dingley’s Promise.

“Dingley’s Promise are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a robust vetting process, including an enhanced DBS Check and Reference History Checks”

We are an equal opportunity employer and welcome applications from all sections of the community. We value diversity and inclusion, selecting staff based solely on skills, experience, and qualifications. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, race, sex, sexual orientation, religion, or belief, and are committed to maintaining a respectful and inclusive workplace.

Ref: DINGLEY1

Pay: £28,000.00 per year

Benefits:

Additional leave
Company pension

Work Location: Hybrid remote in Newbury (Berkshire)

Quick apply

Refine Your Search

crm administrator jobs in oxford, oxf

Charity Data and Income Administrator

Senior Customer Relationship Administrator

Sales Order Administrator - Hybrid Working

Field Services Administrator

Sales Administrator - Client Experience

Marketing Project Administrator - FTC

Service Delivery Administrator - 18-month Fixed Term Contract

Customer Relationship Administrator

Administrator (Key Accounts)

Operations Coordinator

Service Administrator

Service Delivery Manager

Sales Administrator

Sales Administrator

People & HR Administrator

Client Account Administrator

Sales Administrator

Financial Planning Administrator - 12-month FTC

Senior Analyst, Marketing Enablement

Senior Project Manager

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