Customer consultant Work, Jobs in Oxford, Oxf (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Oxford
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Medical Records Team Leader
Nuffield Health —Oxford
- Up to £30,750 a year
- Full-time
- Management
- IT
- Employee discount
- Gym membership
Assessment Service Consultant
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
10d
Travel Consultant - Newbury
Hays Travel —Newbury
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Financial Crime Analytics Consultant
Nationwide Building Society —Swindon
- From £35,000 a year
- Temporary
- SQL
- Analysis skills
- Communication skills
Sales Consultant - CHERY (Oxford)
William Morgan Group —Wolvercote
- £25,000 a year
- Full-time
Quick apply
BMW Sales Consultant
North Oxford Garage —Wolvercote
- Full-time
- Sales
- Life insurance
Quick apply
Consumer Analytics Consultant – NIQ Consumer Panel Services
NielsenIQ —Oxford
- £41,900 - £52,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Application Consultant - Image Guided Surgery (IGS) / Oxford
Brainlab —Oxford
- Full-time
- Engineering
- English
- Communication skills
- Flexible schedule
Quick apply
Financial Crime Analytics Senior Consultant
Nationwide Building Society —Swindon
- From £46,000 a year
- Temporary
- SQL
- Analysis skills
- Team management
Construction Document Controller & Project Administrator
Fenway Construction Ltd —Bicester
- £40,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction
Quick apply
Fragrance Adviser
Superdrug —Oxford
- £10.65 - £14.05 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
Online Bookings Facilitator
Nuffield Health —Oxford
- Up to £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Theatre Booking Officer
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
1d
HubSpot Consultant
BabelQuest —Oxford
- Hybrid work
- Sales
- Flexible schedule
Field Sales Consultant
Bionic Services Ltd —Oxford
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Azure
- Mentoring
- SharePoint
- Free parking
- Employee discount
Quick apply
8d
CRM Consultant
BabelQuest —Oxford
- Weekend availability
- Hybrid work
- IT
- Flexible schedule
Principal HubSpot Consultant
BabelQuest —Oxford
- Weekend availability
- Hybrid work
- IT
- Annual leave
- Flexible schedule
Implementation Consultant
System C —Oxford
- Full-time
- Travel
- Communication skills
1d

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customer consultant jobs near oxford, oxf

Customer Service Consultant

HSBC Global Services Limited -
Oxford

Apply Now

Job details

Full-time
From £27,200 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer consultant jobs in oxford, oxf

Customer Service Consultant

Medical Records Team Leader

Assessment Service Consultant

Travel Consultant - Newbury

Financial Crime Analytics Consultant

Sales Consultant - CHERY (Oxford)

BMW Sales Consultant

Consumer Analytics Consultant – NIQ Consumer Panel Services

Application Consultant - Image Guided Surgery (IGS) / Oxford

Financial Crime Analytics Senior Consultant

Construction Document Controller & Project Administrator

Fragrance Adviser

Online Bookings Facilitator

Theatre Booking Officer

HubSpot Consultant

Field Sales Consultant

AI Consultant

CRM Consultant

Principal HubSpot Consultant

Implementation Consultant

I want to receive the latest job alerts for customer consultant in oxford, oxf

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