Produce manager Work, Jobs in Oxford, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
4d
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
11d
Receptionist
LAH Property Marketing —Oxford
- £31,473 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
11d
Creative Writing & Communications Support
Baptist Union of Great Britain —Didcot
- £24,000 - £26,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Free parking
- Work from home
Quick apply
2d
Facilities Manager
The Menu Partners —Bicester
- Up to £45,000 a year
- Full-time
- Maintenance
- Continuous improvement
Quick apply
Major Event & Outside Broadcast Business Development Manager
Crowded Space Drones —Silverstone
- From £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
8d
Travel Co-ordinator
Live Wire Productions —Banbury
- £25,000 - £30,000 a year
- Full-time
- Hospitality
- Administrative experience
- Project management
- Free parking
Quick apply
2d
Finance Manager
Greenplant Ltd —Wheatley
- £40,000 - £45,000 a year
- Full-time
- Presentation skills
- Travel
- Human resources
Quick apply
5d
Data Protection Manager - 2nd line oversight
Nationwide Building Society —Swindon
- £65,000 - £80,000 a year
- Full-time
- Communication skills
Detection Training Supervisor.
P N DALY LTD —Thames Valley
- £36,000 - £42,000 a year
- Full-time
- Supervising experience
- Free parking
Quick apply
5d
Personal Assistant
Thomas Franks Ltd —Hook Norton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
12d
Estates Manager
Lady Margaret Hall —Oxford
- £60,000 a year
- Maintenance
- Communication skills
- Employee assistance programme
9d
Maintenance Manager
AccorHotel —Oxford
- £35 - £37 a year
- Full-time
- Maintenance
- Hotel
- Plumbing
Quick apply
6d
Financial Controller
The Spread Eagle Hotel, Thame —Thame
- £15.00 - £17.50 an hour
- Part-time
- Hospitality
- Hotel
- QuickBooks
- Free parking
- Employee discount
Quick apply
10d
Traffic Management Manager
Egis —Milton Common
- £90,000 - £140,000 a year
- Hybrid work
- Communication skills
3d
Product Development Executive
Northgate Vehicle Hire —Reading
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
Office Manager & Team Assistant
Yugo —Oxford
- £40,000 - £43,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
12d
Press Officer
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Teaching
Programmes Manager - HMP Bullingdon
Ministry of Justice —Bicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
12d
Deputy Team Manager - Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
10d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
4 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

produce manager jobs in oxford, oxf

Service Delivery Manager

Sales Development Coach

Receptionist

Creative Writing & Communications Support

Facilities Manager

Major Event & Outside Broadcast Business Development Manager

Travel Co-ordinator

Finance Manager

Data Protection Manager - 2nd line oversight

Detection Training Supervisor.

Personal Assistant

Estates Manager

Maintenance Manager

Financial Controller

Traffic Management Manager

Product Development Executive

Office Manager & Team Assistant

Press Officer

Programmes Manager - HMP Bullingdon

Deputy Team Manager - Assertive Outreach

I want to receive the latest job alerts for produce manager in oxford, oxf

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