Senior mentor Work, Jobs in Oxford, Oxf (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Data Scientist
Pragma —Newbury
- SQL
- Machine learning
- Mentoring
- Annual leave
Client Services Senior Executive
Craven Street Wealth —Oxford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills
- Free parking
- Sick pay
Quick apply
11d
Executive Assistant to the CEO
Thales —Reading
- Full-time
- Microsoft Office
- Travel
- Mentoring
- Annual leave
- Employee discount
2d
Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
- Hospitality
- Microsoft Excel
- Contracts
Quick apply
Senior Journal Manager
Oxford University Press —Oxford
- £35,000 - £37,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
1d
Mentoring and Student Success Manager (Refugee-Led Research Hub)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Senior Account Manager
Marketbridge —Marlow
- £42,000 - £50,000 a year
- Full-time
- Hybrid work
Senior Regional Sales Manager
Sweegen —Reading
- £115,000 - £120,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Free parking
- Annual leave
Quick apply
12d
Group Head of Internal Audit
UK Atomic Energy Authority —Culham
- £86,758 a year
- Full-time
- Project management
- Annual leave
- Employee assistance programme
12d
Senior Mental Health Support Worker, Oxford
Response Organisation —Oxford
- £28,938 - £32,214 a year
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
11d
Teaching Fellowship in Medieval History
University of Oxford —Oxford
- £39,424 - £41,636 a year
- Doctoral degree
- Administrative experience
- Teaching
3d
Senior Voids Surveyor
Peabody —Oxford
- £58,500 a year
- Maintenance
- Mentoring
- Organisational skills
- Annual leave
- Employee discount
US Senior Wholesale Manager
Joma Jewellery and Katie Loxton —Banbury
- Seasonal
- Remote
- Management
- Sales
- Travel
Senior Machine Learning Scientist
Software Engineering —Oxford
- £56,000 - £70,000 a year
- Full-time
- Doctoral degree
- Machine learning
- Python
Quick apply
Continuous Improvement Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Employee discount
Quick apply
Dementia Care Manager
Signature Senior Lifestyle —Caversham
- £45,000 - £54,450 a year
- Nursing home
- Care plans
- Annual leave
- Employee assistance programme
6d
Senior Product Manager (Pharma Clinical Trials)
Perspectum —Oxford
- £65,000 - £75,000 a year
- Full-time
- Marketing
- Presentation skills
- Bachelor's degree
Quick apply
Senior Retail Manager
TUI Group —Banbury
- From £32,500 a year
- Weekend availability
- Mentoring
- Employee discount

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior mentor jobs in oxford, oxf

Senior Customer Success Manager

Data Scientist

Client Services Senior Executive

Executive Assistant to the CEO

Head of Logistics - Events

Senior Journal Manager

Mentoring and Student Success Manager (Refugee-Led Research Hub)

Senior Digital Trading Coordinator

Senior Account Manager

Senior Regional Sales Manager

Group Head of Internal Audit

Senior Mental Health Support Worker, Oxford

Teaching Fellowship in Medieval History

Senior Voids Surveyor

US Senior Wholesale Manager

Senior Machine Learning Scientist

Continuous Improvement Manager

Dementia Care Manager

Senior Product Manager (Pharma Clinical Trials)

Senior Retail Manager

I want to receive the latest job alerts for senior mentor in oxford, oxf

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