support engineer (us hours) Work, Jobs in oxford, oxf (with Salaries)

Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
8d
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
Engineer
Ocado Group —Bicester
- 12 hour shift
- Computer literacy
- Engineering
- Annual leave
- Employee assistance programme
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
IT Field Engineer (South)
DarkKnight Ltd —Newbury
- £28,500 - £35,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
Software Engineer Apprentice
Anya Consultancy Services —High Wycombe
- Full-time
- Flexible schedule
Smart Meter Dual Fuel Engineer
M Group —Oxford
- £39,033 - £40,117 a year
- Overtime
- Employee assistance programme
- Employee discount
Maintenance Engineer - Headington Oxford
Emcor —Headington
- £41,500 a year
- Full-time
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Test Engineer
Flofuel Support LTD —Witney
- £28,000 - £34,000 a year
- Full-time
- Maintenance
- Driving
- Travel
- Annual leave
Quick apply
5d
Power Electronics Engineer
Diamond Light Source —Didcot
- £41,414 - £45,510 a year
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Annual leave
- Flexible schedule
Sharepoint Administrator
Amentum —Oxford
- Full-time
- Azure
- Computer Science
- JavaScript
- Flexible schedule
Logistics Scheduler
Thames Water Utilites —Kidlington
- From £31,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Java Software Engineer
Elsevier —Oxford
- Full-time
- Java
- SQL
- JavaScript
- Employee assistance programme
- Employee discount
Java Software Engineer
RELX —Oxford
- Full-time
- Java
- SQL
- JavaScript
- Employee assistance programme
- Employee discount
Electrical Design Engineer - Early Career / Graduate
Diamond Light Source —Didcot
- £33,253 - £35,376 a year
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Bachelor's degree
- Free parking
- Annual leave
Safety, Health and Environment (SHE) Advisor
Science and Technology Facilities Council —Didcot
- £52,907 - £58,918 a year
- Weekend availability
- Engineering
- Microsoft Office
- Travel
- Annual leave
- Flexible schedule
Planner
Thames Water Utilites —Kidlington
- Up to £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Data entry
22h
Principal Software Engineer
Elsevier —Oxford
- Full-time
- Java
- APIs
- AI
- Flexible schedule

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Technical Support Engineer (US hours)

proventeq -
Reading

Apply Now

Job details

Qualifications

Azure
BMC Remedy
DevOps
C#
Microsoft SQL Server
Maintenance
Technical support
.NET
SQL
Zendesk
PostgreSQL
SharePoint
Agile
Customer support
Application support
Communication skills

Full job description

DIGITAL WORK

Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel.

We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm.

Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Providing tech support and maintenance on Proventeq products
Providing tech support on SharePoint Online/M365 migration and adoption related issues
Troubleshooting in customer environments focusing on resolving customer issues
Answering customers/partners related product queries through our support portal
Prioritising your workload based on the criticality of issues and SLAs
Updating customers/partners on the status of support tickets in an effective manner
Creating content in the support knowledge base
Contribute to the customer support organization participating in meetings/training sessions

Required Skills

Good experience supporting .Net/SQL Server based products and custom applications
Strong technical diagnostic and problem-solving skills
Solid customer liaison experience
Expertise in Application support and maintenance Tools such as Zendesk, Remedy
Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL)
Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps
Proven technical diagnostic and problem-solving skills

Good To Have Skills

Good knowledge of SharePoint/M365 (Configuration and Administration)
Experience in SharePoint support - an added advantage
Advanced SQL skills such as performance analysis, etc.
Experience of Extract, Transform and Load type solutions

Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a ‘go to’ person! You’ll need excellent communication skills, personal organization, and decision-making skills, be able to prioritize and manage expectations.

If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Apply Now

Refine Your Search

support engineer (us hours) jobs in oxford, oxf

Technical Support Engineer (US hours)

IT Support Engineer - Fixed Term

IT Support Engineer

Associate Engineer, GxP IT Support

Engineer

Data Centre Technician , Data Center Operations

IT Field Engineer (South)

Software Engineer Apprentice

Smart Meter Dual Fuel Engineer

Maintenance Engineer - Headington Oxford

Test Engineer

Power Electronics Engineer

Sharepoint Administrator

Logistics Scheduler

Java Software Engineer

Java Software Engineer

Electrical Design Engineer - Early Career / Graduate

Safety, Health and Environment (SHE) Advisor

Planner

Principal Software Engineer

I want to receive the latest job alerts for support engineer (us hours) in oxford, oxf

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Location

Reading, UK

Department

Cloud Engineering

Experience required

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