Client advisor Work, Jobs in Oxhey Hall (with Salaries)

Customer Service Advisor
Chime Housing —Watford
- £30,386 a year
- Full-time
- Customer service
- Front desk
- Communication skills
- Annual leave
9d
Customer Success Co-ordinator
Mears Group —Hammersmith and Fulham
- Up to £37,686.25 a year
- Monday to Friday
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Referral programme
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Outbound Sales Advisor
Masters Of Mindset Ltd. —London
- £20,000 - £100,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Referral programme
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
12d
Vice President, Global Bid Management
NTT Global Data Centers —London
- £250,000 - £375,000 a year
- Full-time
- Remote
- AI
- Business
- Leadership
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Technical Success Consultant
Commusoft —London
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
Data & AI Solutions Consultant
Corndel —London
- Hybrid work
- Sales
- AI
- Communication skills
Mortgage Advisor
The Mortgage Experts —Stevenage
- £60,000 - £100,000 a year
- Remote
Quick apply
Customer Service Advisor
NSPIRE SOFTWARE LTD —London
- £14 - £17 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
15h
Audio Visual Service Advisor
Sound Power Ltd —Watford
- From £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
Quick apply
6d
Client Partner (New Business) – Banking & Financial Markets
CGI —London
- Full-time
- Sales
- Negotiation
Quick apply
Trainee Financial Advisor
Humboldt Financial —London
- £37,500 - £45,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Work from home
Quick apply
6d
People Compliance Advisor
M Group —Stevenage
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
- Employee assistance programme
Compliance Officer (International Business & Legal Compliance)
Datalec Precision Installations —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
People Compliance Advisor - 12 Month FTC
M Group —Stevenage
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
- Employee assistance programme
Client Service Advisor - Professional Services Group
Aon Corporation —London
- Microsoft Word
- Microsoft Excel
- IT

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Customer Service Advisor

Chime Housing
Watford

Apply Now

Job details

Full-time
£30,386 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Front desk
Communication skills

Full job description

Permanent, Full Time

37 hours per week

The Vacancy

We’re looking for a Customer Service Advisor to join our team and deliver a reliable, high-quality service our customers can depend on. You’ll be the first point of contact for a wide range of enquiries, providing clear, practical support that makes it easy for customers to get the help they need.

Introduction to the role

As a Customer Services Advisor, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre.

Role purpose

We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.

The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience.

What’s the role?

Key Accountabilities:

Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as required.
Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.
Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.
Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.
Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution.
Provide accurate repairs and housing related advice to customers.
Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.
Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.
Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.
Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.
To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction.
Any other duties as required by your line manager.

What are we looking for?

Essential:

At least 2 years’ experience in Customer Service / Reception
Qualifications in Customer Service / Customer Care
You will need to maintain a satisfactory basic level DBS check

Desirable:

Knowledge of the housing sector
Be able to engage effectively with a diverse audience using a varied range of communication tools

Who you’ll work with

Responsible to: Customer Service Manager
Department: Customer Services Team

What can we offer you?

28 days’ annual leave (pro rata)
Employer pension contribution of up to 11%
Development opportunities
Comprehensive employee rewards scheme

How we work

We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

How to apply

If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV.

Closing date: 10th July 2026
Interviews: To be confirmed

(Please note we reserve the right to close the vacancy early if we receive a large response.)

INDLOW

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

client advisor jobs in oxhey hall

Customer Service Advisor

Customer Success Co-ordinator

Talent Development Partner

Outbound Sales Advisor

Senior Consultant

Vice President, Global Bid Management

Client Engagement Manager

Technical Success Consultant

Data & AI Solutions Consultant

Mortgage Advisor

Customer Service Advisor

Audio Visual Service Advisor

Client Partner (New Business) – Banking & Financial Markets

Trainee Financial Advisor

People Compliance Advisor

Compliance Officer (International Business & Legal Compliance)

Senior Technical Writer

Customer Experience Associate

People Compliance Advisor - 12 Month FTC

Client Service Advisor - Professional Services Group

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