Regulation manager Work, Jobs in Oxshott, Sry (with Salaries)

Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
8d
Quality Improvement and Regulation Manager
Barchester Healthcare —Guildford
- £45,000 a year
- Analysis skills
- Travel
- Mentoring
Quick apply
Responsible individual
Olive Tree Home —London
- £500 a day
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Regional Facilities Manager
Praxis Facilities Management —Epsom
- Full-time
- First Aid Certification
- Travel
- In-person
- Employee assistance programme
Quick apply
12d
Regulation Manager
SSE —London
- £51,600 - £77,400 a year
- Full-time
- Computer networking
- Leadership
- Communication skills
- Employee discount
- Gym membership
4d
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Buildings & Communities Manager
Pegasus Homes —Cobham
- £50,000 a year
- Analysis skills
- IT
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Commissioning Department Manager
KBR —Leatherhead
- Full-time
- Management
- Engineering
- Business development
Senior Block Manager (Residential Block Property Management)
Bawtrys Estate Management Ltd —Sevenoaks
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- IT
- Work from home
Quick apply
11d
Flight Services Manager
Air Partner —Gatwick Airport
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
Airspace Regulator (Navigation)
Civil Aviation Authority —Gatwick Airport
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
- Annual leave
- Gym membership
5d
Academic Standards & Compliance Manager
LSEC —London
- £52,549 - £59,408 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
Service Improvement Officer (Housing)
Runnymede —Addlestone
- £41,499 - £52,482 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
12d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
11d
Business Excellence Manager - Technology
KBR —Leatherhead
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Innovation Expert - Medical - £81,000-£117,800 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Canary Wharf
- £81,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
- Sick pay
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Complaints Coordinator
Royal Surrey NHS Foundation Trust —Leatherhead
- £25.83 an hour
- Part-time
8d

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Complaints Manager

Surrey and Borders Partnership NHS Foundation Trust -
Leatherhead

Apply Now

Job details

Full-time
£51,657 - £58,785 a year
8 days ago

Benefits

Free parking

Full job description

The post holder will be responsible for ensuring the effective day-to-day management of the complaints and PALS team within the Trust. To lead in facilitating negotiated solutions or resolution of issues as speedily as possible, in relation to the concerns of people, their carers and families. To be visible and approachable to people who use services, carers and their family and lead on the undertaking of the Patient Advice and Liaison Role.

The post holder will need to be able to ensure that people are treated appropriately, professionally and with respect during the complaints process and that the Trust values are visible in leadership behaviour.
There is also a requirement to teach others best practice and key skills related to having difficult but open and honest conversations.
The post holder will work in collaboration to increase people’s awareness of how to raise a concern and support people giving feedback through multiple channels.

The post holder will take the lead on developing our People’s Experience work across the Trust drawing together complaints/PALS feedback with our real time experience feedback.

To manage the Complaints and PALS Team
To build and maintain good relationships with clinical and non-clinical staff across Directorates and Departments.• To ensure the Trust adheres to the Complaints Regulations

Monitor and report on complaints and PALS performance

To build and maintain good relationships with key stakeholders and the local community.

Articulate the significance and potential impact of government policies as they relate to policy, practice, and its development.
Proactively work within the principles of being open and honest (Duty of Candour)
The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.
The post holder will lead on the implementation and embedding of Ai technology (Quail) within complaint responses to ensure that it is being utilised optimally across the Trust.
To act as Liaison Officer when a complaint has been referred to the Ombudsman for investigation.

Candidates who are shortlisted will be invited to undertake a:

Psychometrics (virtual) w/c 3rd August 2026

Interviews will take place on Tuesday 11th August 2026

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Please check the job description & person specification document for more information on the requirements for this job

Apply Now

Refine Your Search

regulation manager jobs in oxshott, sry

Complaints Manager

Quality Improvement and Regulation Manager

Responsible individual

Regional Facilities Manager

Regulation Manager

Regional Service Improvement Manager

Airport Manager

Regional Manager

Buildings & Communities Manager

Commissioning Department Manager

Senior Block Manager (Residential Block Property Management)

Flight Services Manager

Airspace Regulator (Navigation)

Academic Standards & Compliance Manager

Service Improvement Officer (Housing)

Admissions Administrator

Business Excellence Manager - Technology

Innovation Expert - Medical - £81,000-£117,800 p.a. + benefits

Business Continuity Manager

Complaints Coordinator

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