Customer relations manager Work, Jobs in Oxted, Sry (with Salaries)

Communications Manager
Olive Dining —Oxted
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
5d
Customer Relations Manager - Healthcare
Greensleeves Care —Royal Tunbridge Wells
- £45,000 - £47,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Customer Relations Manager – Kinglea Court
Crystal Care Group —Court
- £40,000 a year
- Weekend availability
- Communication skills
Acct. Manager, Member Relations - UK & Ireland
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Employee Relations Manager
Sky —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Free parking
- Employee discount
Customer Project Manager
Bombardier —Westerham
- Microsoft Word
- Computer literacy
- Project management
Employee Relations (ER) Manager
Southeastern Railway —London
- Hybrid work
- Annual leave
Quick apply
Employee Relations Assistant
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
5d
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
General Manager
Horizon Leisure Centres —Guildford
- £43,192.40 a year
- Full-time
- Management
- Travel
- IT
- Free parking
- Annual leave
1d
Employee Relations & Policy Manager
Hyperoptic —Hammersmith
- Full-time
- Hybrid work
- Human resources
- In-person
- Communication skills
- Annual leave
- Employee discount
Employee Relations Director
Mastercard —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Human resources
Cargo Services & Operations Officer
Singapore Airlines —Gatwick Airport
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
3d
Senior Manager, Government Relations (Europe)
D-Wave Quantum Inc. —London
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Customer Onboarding Specialist
sunday —London
- £32,000 - £38,000 a year
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
2d

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customer relations manager jobs near oxted, sry

Communications Manager

Olive Dining -
Oxted

Apply Now

Job details

Full-time
Up to £45,000 a year
5 days ago

Qualifications

Hospitality
Microsoft Office
Adobe Creative Suite
Canva
Content creation
Organisational skills
Contracts
Public relations
Media relations
Channel management
Communication skills
Marketing
Copywriting

Full job description

Location: Head Office / Remote Department: Marketing & Communications Reports to: Marketing Director / COO Contract: Full-time

Job Purpose

The Communications Officer will be responsible for developing and delivering effective communication strategies that strengthen engagement with schools, clients, parents, students, employees, and the wider community. The role will support both internal and external communications, helping to promote the company’s school catering services, enhance customer satisfaction, and maintain a positive brand reputation. Crucially, the role will also support business performance by improving awareness, increasing engagement with our offer, and contributing to increased meal uptake and client retention.

Key Responsibilities

Internal Communications

Develop and implement internal communication plans to keep employees informed, engaged, and aligned with company objectives.
Create and distribute internal newsletters, updates, announcements, and staff communications.
Support communication of company initiatives, operational changes, training programmes, and employee recognition activities.
Work closely with operational teams to ensure consistent messaging across the business.

Client Communications

Build and maintain strong communication channels with school clients and key stakeholders.
Produce client-facing communications including service updates, menu launches, promotional campaigns, and reports.
Support client retention by ensuring communications are timely, professional, and responsive.
Assist account managers and operations teams with communication materials for client meetings and presentations.

Parent and Student Engagement

Develop engaging communications aimed at parents and students to promote healthy eating, menu choices, sustainability initiatives, and special events.
Create content for newsletters, websites, social media, and school communication platforms.
Support campaigns that encourage meal uptake and increase awareness of catering services.
Gather feedback from parents and students and help communicate outcomes and improvements.

Public Relations and External Communications

Assist in the development and delivery of PR strategies that enhance the company's reputation.
Draft press releases, case studies, award submissions, and success stories.
Build relationships with local media, schools, community organisations, and industry stakeholders.
Support the promotion of company achievements, partnerships, sustainability initiatives, and community engagement activities.

Digital Communications

Manage and update website content and communication platforms.
Create engaging content for social media channels.
Monitor communication performance and provide regular reports on engagement and effectiveness.
Ensure all communications reflect the company's brand guidelines and values.

Content Creation

Write clear, engaging, and audience-appropriate content for a variety of channels.
Produce marketing and communication materials including brochures, presentations, posters, digital assets, and promotional campaigns.
Coordinate photography, video content, and testimonials where appropriate.

Employer Branding:

Work closely with the People team to translate internal communications and employee recognition activities into engaging external content and social media updates, helping to promote Olive Dining as a great place to work

Person Specification

Essential Skills and Experience

Experience in communications, public relations, marketing, or stakeholder engagement.
Excellent written and verbal communication skills.
Strong content creation and copywriting abilities.
Experience managing multiple communication channels including digital and social media.
Ability to build positive relationships with a wide range of stakeholders.
Strong organisational skills and attention to detail.
Proficiency in Microsoft Office and digital communication platforms.

Desirable

Experience working within education, school catering, hospitality, or contract catering sectors.
Knowledge of public sector or education environments.
Experience with design software such as Canva or Adobe Creative Suite.
Understanding of media relations and PR activities.

Personal Attributes

Creative and proactive approach to communication.
Professional and confident communicator.
Strong interpersonal skills.
Customer-focused mindset.
Ability to work independently and collaboratively.
Enthusiastic about promoting healthy eating and positive school experiences.

Key Performance Indicators (KPIs)

Stakeholder engagement levels.
Parent and student communication reach and feedback.
Client satisfaction and retention support.
Internal communication engagement metrics.
Social media and digital communication performance.
Media coverage and PR opportunities generated.
Quality and timeliness of communication outputs.

Equality, Diversity & Inclusion:

We are committed to creating an inclusive and diverse workplace where everyone is treated with fairness, dignity and respect. We welcome applications from individuals from all backgrounds and are committed to ensuring equal opportunities throughout our recruitment and employment practices.

Safeguarding:

We are committed to safeguarding and promoting the welfare of children and young people. All employees are expected to share this commitment. This role may be subject to appropriate pre-employment checks, including an enhanced DBS check.

Apply Now

Refine Your Search

customer relations manager jobs in oxted, sry

Communications Manager

Customer Relations Manager - Healthcare

People Operations Manager

Customer Care Administrator

Junior Account Manager (Customer Support)

Customer Relations Manager – Kinglea Court

Acct. Manager, Member Relations - UK & Ireland

Employee Relations Manager

Customer Project Manager

Employee Relations (ER) Manager

Employee Relations Assistant

Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy

General Manager

Employee Relations & Policy Manager

Employee Relations Director

Cargo Services & Operations Officer

Senior Manager, Government Relations (Europe)

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

EMEA Customer onboarding Lead

Customer Onboarding Specialist

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