Customer relationship management marketing coordinator Work, Jobs in Padiham, Lan (with Salaries)

Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
13d
Business Development Manager
Macfarlane Group —Heywood
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Sales, Marketing & Product Coordinator
Suscom industries Limited —Wigan
- £27,000 - £33,000 a year
- Full-time
- Sales
- Social media management
- CAD
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Customer Relationship Management Marketing Coordinator

Fig Solutions- Business and Advisory Ltd
Manchester

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
13 days ago

Benefits

Annual leave
Company pension
Flexible schedule
Sick pay

Qualifications

CRM software
Marketing
Customer service
English
Microsoft Office
Bachelor's degree
Team management
Customer relationship management
Customer support
Business
Account management
Communication skills
Negotiation

Full job description

Customer Relationship Management Marketing Coordinator

Location: Manchester, United Kingdom (Hybrid)

Employment Type: Full-Time, Permanent

Working Hours: 38 hours per week

Salary: £35,000–£38,000 per annum (equivalent to £17.71–£19.23 per hour), depending on experience.

About Fig Digitalmake

Fig Digital is a UK-based digital marketing and software company offering marketing, web design, software development, e-commerce, business advisory, CRM, and technical support services.

Job Summary

We are looking for a Customer Relationship Management Marketing Coordinator to manage client relationships and support digital marketing and software projects for our expanding presence in the UK, in a bid to be more readily accessible to our clients for in-person and telephonic communications. You will be the main point of contact for clients, coordinate communication with offshore teams, and help ensure excellent service delivery. This role also involves working with CRM and ticketing systems, supporting team management activities, and maintaining smooth workflows across departments.

Key Responsibilities

Build and maintain strong client relationships.
Manage client onboarding and ongoing communication.
Act as the main liaison between UK clients and offshore teams.
Coordinate CRM activities and maintain accurate records.
Manage ticketing systems, track client requests, and ensure timely resolution of issues.
Monitor customer satisfaction and resolve issues promptly.
Support digital marketing campaigns and website projects, working closely with internal teams.
Track campaign performance and prepare client reports.
Schedule meetings, reviews, and service updates.
Support proposals, quotations, presentations, and marketing materials.
Assist with team coordination, task allocation, and workflow management.
Ensure projects are delivered on time and to quality standards.

Essential Qualifications

Bachelor's degree or higher in Marketing, Business, Humanities, or a related field.
A postgraduate degree in a related subject is preferred.
Experience in CRM, client services, marketing coordination, account management, or project coordination.
Excellent written and spoken English.
Strong organisational, analytical, and problem-solving skills.
Ability to manage multiple priorities.
Experience with CRM systems, ticketing platforms, Microsoft Office, and online collaboration tools.

Desirable Skills

Experience working closely with people in customer service, client relations, digital marketing, software, technology, or consultancy.
Familiarity with CRM systems, ticketing systems, and a good understanding of digital marketing principles.
Experience supporting client engagement, client journey, reporting, team management, and offshore or remote teams.
Strong interpersonal, communication, negotiation, and stakeholder management skills.
Ability to coordinate tasks, manage service workflows, and support cross-functional teams.
Experience with customer support processes, issue tracking, and service improvement.

Benefits

Competitive salary.
Company pension.
Flexible hours
Paid annual leave.
Training and career development.
Supportive working environment.
Opportunity to work with UK and international clients.

Applicants must have the right to work in the UK or be eligible to obtain permission to work in accordance with UK immigration rules.

How to Apply

Please submit your CV and a covering letter outlining your qualifications, experience, and suitability for the role.

Pay: £35,000.00-£38,000.00 per year

Benefits:

Company pension
Sick pay

Work Location: Hybrid remote in Manchester M9 4EH

Quick apply

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