Service delivery manager Work, Jobs in Paisley, Rfw (with Salaries)

Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
2d
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Service Delivery Manager - Loganair
Menzies Aviation —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Shift Manager
Greggs —Johnstone
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Assistant General Manager
FOX & HOUNDS, HOUSTON —Houston
- £35,000 - £37,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Cooking
- Employee discount
Quick apply
12d
Commercial Manager
OCS Group —Glasgow
- Microsoft Excel
- Analysis skills
- Contracts
Quick apply
Night Auditor
Courtyard by Marriott Glasgow Airport —Paisley
- Part-time
- Hospitality
- English
- Hotel
- Free parking
- Employee assistance programme
Quick apply
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
Site Manager
McConnell Ltd —East Ayrshire
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Operations Controller(Part Time)
CitySprint —Glasgow
- £15,818 a year
- Part-time
- Microsoft Office
- Annual leave
Quick apply
3d
Operations Manager
RAD Hotel Group —Glasgow
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Project Services & Client Delivery Manager
Alba Lacordero Project Services Ltd —Glasgow
- £64,000 a year
- PMP
- Engineering
- Project management
Quick apply
6d
Food Production Manager
CE Agrodex Food & Supply Chain Ltd —Glasgow
- £3,500 - £5,500 a month
- Full-time
- Management
- ERP systems
- Microsoft Office
- Store discount
- Flexitime
Quick apply
8h
Bench General Manager
Five Guys UK —Glasgow
- From £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
PPM Coordinator
OCS Group —Hillington
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Quick apply
12d
Delivery Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
9d
Regional Facilities Manager
Urbanbubble —Glasgow
- £53,000 - £65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
Customs Process Administrator
Customs Support Group —Paisley
- Full-time
- Microsoft Excel
- SharePoint
- Communication skills
11d
Operations Manager (Residences)
University of the West Scotland —Paisley
- £42,254 - £50,253 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
- Employee assistance programme
12d
Court Officer
Scottish Courts and Tribunals Service —Paisley
- £27,507 a year
- Part-time
- Annual leave
- Employee discount
2d

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Field Operations Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. Field Operations Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients. As a Field Operations Manager you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment
Strong experience in performance management and delivering measurable improvements
Experience working within a regulated or compliance-driven environment
Ability to implement and oversee governance and control frameworks
Strong stakeholder management and communication skills
Ability to analyse performance data and drive continuous improvement
Organised, structured, and able to manage competing priorities You should also embody our core values:
Reliable – Professional, credible, and accountable
Responsive – Adaptable and able to manage change effectively
Resolute – Proactive, driven, and focused on delivery
Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential.

___________________________________________________________________________________________

Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in paisley, rfw

Field Operations Manager

Service Delivery Manager (Scotland)

Service Delivery Manager - Loganair

Shift Manager

Assistant General Manager

Commercial Manager

Night Auditor

HR Client Services Manager

Site Manager

Operations Controller(Part Time)

Operations Manager

Project Services & Client Delivery Manager

Food Production Manager

Bench General Manager

PPM Coordinator

Delivery Manager

Regional Facilities Manager

Customs Process Administrator

Operations Manager (Residences)

Court Officer

I want to receive the latest job alerts for service delivery manager in paisley, rfw

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