Salary From £49,215 to £57,900 depending on experience
Location Howdon, Wallsend, Tyne & Wear
This is a , full time vacancy that will close in 20 hours at 23:59 BST.
About the role
Wastewater Treatment Process Manager
Full time, 37 hours per week
Salary - up to £57,900 per annum (depending on experience)
Location - Howdon, Tyne & Wear
About the role
At Northumbrian Water, we provide essential water and wastewater services to 2.7 million customers across the North East of England. Every day, our work plays a vital role in protecting the environment and improving the quality of rivers and coastal waters for wildlife and the communities we serve.
We’re excited to offer an opportunity to join us as a Wastewater Treatment Process Manager at Howdon Wastewater Treatment Works. This is a pivotal leadership role within our Wastewater team, with overall responsibility for Bioresources processing, gas‑to‑grid operations, and regulatory compliance at one of our key sites.
As the team lead and primary point of contact for these activities, you’ll play a critical role in delivering our Bioresources strategy. You’ll be responsible for the successful planning and execution of legislative shutdowns and essential maintenance, while ensuring the plant continues to operate safely, efficiently, and in full compliance with regulatory requirements.
The role includes first‑line management of a team of Process Technicians and Operators, balancing commercial performance with the continued delivery of our excellent compliance record. You’ll provide strong, visible leadership on site, fostering a culture of safety, accountability, and continuous improvement.
Beyond day‑to‑day operations, this role has a wider strategic reach. You’ll work closely with the Bioresources team and the broader Wastewater department, contributing to efficiency and innovation projects and supporting the development of smarter, more sustainable ways of working. From site‑level operations through to wider departmental initiatives, you’ll have the opportunity to make a tangible impact on environmental performance and service delivery.
If you’re an experienced process or operational leader with a passion for wastewater treatment, compliance, and environmental protection, this role offers the chance to lead, influence, and help shape the future of wastewater services in the North East.
About you
We’re looking to speak with people who can bring a strong blend of technical expertise and interpersonal skills to the role. You’ll be highly motivated, with the ability to balance the demands of leading and engaging a team while operating within a fast‑paced, constantly evolving production environment. You’ll have proven technical knowledge of wastewater sludge and wastewater treatment processes, combined with a leadership style that values collaboration, engagement, and teamwork.
Strong communication skills are essential, both written and verbal, as you’ll be required to clearly convey information, influence others, and work effectively with a wide range of colleagues and stakeholders. You’ll be a confident problem‑solver, able to respond quickly when issues arise, fully understand the root cause, and identify effective solutions that work in both the short and long term.
We’re looking for someone with proven experience in applying quality systems and procedures, who can build and maintain positive, productive relationships with both internal and external stakeholders. You’ll also be comfortable constructively challenging existing practices, bringing fresh thinking and a continuous improvement mindset to everything you do.
Safety sits at the heart of everything we do, guided by our motto, “Everyone Home Safe Everyday.” As such, you’ll be safety‑focused, with a strong track record of delivering consistent performance while driving efficiency. You’ll bring a keen eye for detail, an analytical approach, and the creativity needed to solve problems in a complex, 24/7 operational environment. Above all, you’ll be a flexible and resilient leader, ready to take ownership of challenges and committed to maintaining the high standards we set across our operations.
About us
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
Generous holiday entitlement starting 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
Free access to local attractions.
A fantastic discount scheme, with savings on days out, shopping, travel and more.
Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
Please note this role will require a DBS to be completed prior to employment
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
Results Driven
We take responsibility for achieving excellent business results.
Ethical
We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
Customer Focused
We aim to exceed the expectations of our internal and external customers.
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Innovative
We continuously strive for innovative and better ways to deliver our business.
One Team
We work together consistently, promoting co-operation, to achieve our corporate objectives.
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Colleague benefits
We’re the great company we are because of you – our people. As our way of saying thanks, you'll be eligible to some of our wide range of benefits and discounts to take advantage of.
To find out more about our benefits, see our benefits booklet attached to this advert.
Eyecare
Discounted Medicals
Employee Assistance Programme
Cycle2work
Buying & selling annual leave
Long service awards
Salary sacrifice car scheme
Computer
Loans
Award winning wellbeing site
NWG savings scheme
Company pension scheme
Pre-retirement workshops
Life assurance
Christmas savings club
Discounts & cashback offers
Qualification loan
Documents
Business Plan 2025-30 - Essex & Suffolk Water - DownloadBusiness Plan 2025-30 - Main Report - DownloadBusiness Plan 2025-30 - Northumbrian Water - DownloadRestore and Regenerate - Our Environment Strategy to 2050 - DownloadWastewater Treatment Team Manager JD.docx - Download
