Call center team Work, Jobs in Parbold, Lan (with Salaries)

Welcome Team Adviser
The MAPD Group —Liverpool
- 8 hour shift
- Hybrid work
- Customer service
- English
- Analysis skills
- Store discount
- Work from home
Quick apply
1h
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Warrington
- £3,800 - £6,000 a month
- Full-time
- Sales
- Driving
Quick apply
Recruitment Business Partner
Teleperformance —Manchester
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Customer Service Dispatcher Weekend Part-Time
Johnson Controls —Manchester
- Part-time
- Maintenance
- Office experience
- Employee assistance programme
- Employee discount
Customer Success Management Associate
Moody's —Salford
- Presentation skills
- Bachelor's degree
- Travel
Customer Service Representative (German-speaking)
Via —Manchester
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Workshop Manager
Merseyside Fire and Rescue service —Bootle
- £39,862 - £42,839 a year
- Communication skills
- Employee assistance programme
10d
Gym Cleaner
Fervid Fitness —Runcorn
- £12.71 an hour
- Part-time
- Organisational skills
- In-person
- Communication skills
- Gym membership
Quick apply
5d
Test Center Manager (Manchester & Stockport)
Pearson —Manchester
- Customer service
- Windows
- Microsoft Office
Technician
Otis —Liverpool
- Full-time
Fleet Contact Centre Manager
Trane Technologies —Bolton
- Full-time
- Computer literacy
- Supervising experience
- Leadership
Industry Technical Consultant - Water Reclamation
Ecolab Inc. —Northwich
- £63,200 - £94,800 a year
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
10d
Industry Technical Consultant - Liquid Cooling
Ecolab Inc. —Northwich
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
9d
Site Reliability Engineer
Sectigo —Manchester
- £40,000 - £45,000 a month
- Full-time
- Remote
- Oracle
- Computer Science
- Bachelor's degree
Quick apply
11d
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab —Northwich
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
9d
Modernization Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Industry Technical Consultant - Water Reclamation
Ecolab —Northwich
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
9d
Modernisation Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab Inc. —Northwich
- £63,200 - £94,800 a year
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
9d
Service Engineer
Otis —Liverpool
- Overtime
- In-person

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call center team jobs near parbold, lan

Welcome Team Adviser

The MAPD Group
Liverpool

Quick apply

Job details

Full-time
1 hour ago

Benefits

Store discount
Cycle to work scheme
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Sick pay

Qualifications

Customer service
English
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Looking for a role change? Maybe this is the position for you!

We are currently hiring due to the expansion of our Welcome Team Department within The MAPD Group!

Overall purpose:

To become a Welcome Team Adviser, assisting existing clients and new customers with their legal queries and potential new business.
A key part of the role will be to take accurate information from our clients and callers regarding the help they need, whilst assessing their needs and providing accurate quotes for the service they require.
Our priorities as a business are to provide a helpful and quality service to new and existing clients, and contacts.

Our advisers handle interactions through multiple channels of communication (inbound and outbound calls and emails, and Online Chat, Social Media Messaging and SMS). It's important our advisers listen to our clients, communicate effectively and with kindness whilst guiding them through their journey with the business from start to finish.

Key accountabilities:

Deliver quality customer service, with kindness and efficiency
To be able to handle high volumes of calls and/or enquiries
Be organised and able to over come objections
Support the needs of the department and/or the business with additional tasks when required
Meet incoming communication expectations, including volume and service standards
Understand our client’s needs and progress their call effectively

Following initial training, we will support you to develop and progress to be the best you can be.

Preferred Skillset

Proficient in English with excellent communication skills
Strong phone etiquette and customer service abilities
Experience in data entry and analysis skills
Ability to upsell products and services effectively
Previous experience in a contact center or similar environment is preferred

What’s in it for you?:

25 days holiday (Plus bank holidays)
Company Pension
Paycare
Death in service
Employee Assistance Programme
Unlimited access to training academy courses through our own learning academy
Cycle to work scheme

Application:

The MAPD Group is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds.

We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.

Job Type: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Sick pay
Store discount

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location:

Liverpool City Centre initially with possibility of Hybrid working following initial training.

Job Type: Full-time

Benefits:

Company pension
Cycle to work scheme
Sick pay
Work from home

Work Location: Hybrid remote in Liverpool L2 3YL

Quick apply

Refine Your Search

call center team jobs in parbold, lan

Welcome Team Adviser

JUNIOR SALES CONSULTANT

Recruitment Business Partner

Customer Service Dispatcher Weekend Part-Time

Customer Success Management Associate

Customer Service Representative (German-speaking)

Workshop Manager

Gym Cleaner

Test Center Manager (Manchester & Stockport)

Technician

Fleet Contact Centre Manager

Industry Technical Consultant - Water Reclamation

Industry Technical Consultant - Liquid Cooling

Site Reliability Engineer

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

Modernization Engineer

Industry Technical Consultant - Water Reclamation

Modernisation Engineer

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

Service Engineer

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