Work, Jobs in Park Gate, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
10d
Retail Assistant
Screwfix —Fareham
- £13.48 an hour
- Part-time
- Annual leave
- Employee discount
4d
Customer Team Member
Co-op —Southampton
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
6d
Sandwich Artist
Subway —Whiteley
- £8.50 - £10.50 an hour
- Customer service
- Restaurant
- Retail sales
Quick apply
10d
Services Assistant - Terminals
Red Funnel Group —Southampton
- £12.74 an hour
- 12 hour shift
- Serving
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Housing Officer
Pinnacle Group —Sarisbury
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
HSL Chairs —Hedge End
- £13.45 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
11d
Estate Agent Selling Luxury Homes
Fine & Country —Southampton
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Driver
[email protected] —Southampton
- £100 - £110 a day
- Part-time
- Customer service
Quick apply
7h
Estate Agent
The Property Experts —Fareham
- £8,400 a month
- Remote
- Sales
- Administrative experience
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Mentoring
- In-person
Quick apply
4d
Cleaner
Citrus FM —Whiteley
- £12.71 an hour
- Part-time
Quick apply
Cleaning Operative / Cleaner
RAPID CLEAN —Southampton
- £12.71 an hour
- Temporary
- In-person
- School
- Time management
Quick apply
13d
Production Scheduler
Eaton —Titchfield
F&B Assistant
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Referral programme
Quick apply
Retail Assistant
Iceland —Gosport
- £11.60 - £12.71 an hour
- Part-time
6d
School Transport Personal Assistant - September Start
Transmobility —Southampton
- £12.71 an hour
- Part-time
- Childcare
- In-person
- Communication skills
- Annual leave
Quick apply
5d
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Mentoring
- Financial services
Quick apply
Trainee Trailer Mechanic
TIP GROUP —Marchwood
- £31,000 a year
- Mentoring
Quick apply
Graduate - Operations
Rapid Repair Network Limited —Lyndhurst
- £30,000 a year
- Full-time
Quick apply

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Jobs jobs near park gate, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
10 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Customer support
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A minimum of 1 year's recent experience within a contact centre, call centre, customer service, retention, or customer support environment.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years' experience do you have working in a contact centre, call centre, or multi-channel customer service environment where handling customer enquiries by phone was a key part of your role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

jobs in park gate, ham

Customer Experience Advisor

Retail Assistant

Customer Team Member

Sandwich Artist

Services Assistant - Terminals

Housing Officer

Sales Assistant

Estate Agent Selling Luxury Homes

Driver

Estate Agent

Business Administration Apprentice

Cleaner

Cleaning Operative / Cleaner

Production Scheduler

F&B Assistant

Retail Assistant

School Transport Personal Assistant - September Start

Mortgage Case Executive

Trainee Trailer Mechanic

Graduate - Operations

I want to receive the latest job alerts for jobs in park gate, ham

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