Software development operations Work, Jobs in Parkgate, Chs (with Salaries)

IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Director of Software Testing Services
Dilato AI, Cloud & Software Services Ltd —Liverpool
- £9,500 - £15,500 a month
- Full-time
- Analysis skills
- Leadership
- Communication skills
Quick apply
DevOps/Cloud Engineer
Vyonics Technologies Ltd —Liverpool
- £55,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Flexitime
- Life insurance
Quick apply
2d
Operations Administrator
Trident M&E Ltd. —Abergele
- £24,785 - £28,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
Asta Planner
Watkin Jones —Chester
- Full-time
- Project management
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
6d
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
6d
Playground Designer
Creative Play UK Ltd —Chester
- £25,500 a year
- Full-time
- CAD
- In-person
- Annual leave
- Sick pay
Quick apply
12d
Marketing Operations & Analytics Manager
RedMark Digital Solutions Ltd —Liverpool
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
6h
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
1d
Agentic Platform Architect / Systems Administrator
BGBx —Liverpool
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
Food Testing Technician (Junior)
Byzas Research —Denbigh
- From £26,500 a year
- Full-time
- English
- Analysis skills
- Organisational skills
Quick apply
6d
Nutritionist
Mellors Catering Services Limited —Skelmersdale
- From £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- Presentation skills
- Free parking
Quick apply
New Account Manager
CSA Group —Hawarden
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Business Analyst
Hill Dickinson LLP —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
8d
Infrastructure Technician
USS —Liverpool
- Computer networking
- Annual leave
Implementation Consultant
System C —Liverpool
- Full-time
- Travel
- Communication skills
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
13d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving

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IT Support Analyst

Specialist Holidays Group
Chester

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Casual dress
Health & wellbeing programme
Financial planning services
Company pension
Canteen
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

ITIL Certification
Azure
Microsoft Outlook
Windows
CompTIA Network+
IT support
SharePoint
IT
Communication skills
Active Directory
CompTIA A+
Intune
Information Technology

Full job description

Who we are looking for:

The IT Support Analyst is responsible for providing first- and second-line technical support to the business, ensuring that end-users are able to work effectively and securely.The role supports day-to-day IT operations, user onboarding/offboarding, hardware and software support, and contributes to ongoing IT improvements and change initiatives.

This position plays a key role in maintaining a reliable, responsive IT service across the organisation.

Key Responsibilities:

End User Support

Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, and peripherals across the business
Diagnose and resolve hardware, software, and connectivity issues efficiently while maintaining a high standard of customer service
Log, prioritise, and manage incidents and service requests via the IT service desk

User & Access Management

Manage user onboarding and offboarding processes
Administer user accounts, permissions, and group memberships across core systems
Ensure access controls and user permissions comply with company security and compliance policies

Hardware & Asset Management

Provision, configure, and deploy laptops, desktops, and mobile devices for new and existing users
Maintain accurate records of IT assets, licences, and equipment allocation
Coordinate hardware repairs, replacements, and warranty returns with suppliers

Systems & Applications Support

Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive
Assist with business applications and liaise with third-party suppliers as required
Support routine system updates, patching, and maintenance activities

IT Operations & Security

Assist with IT projects, system upgrades, and process improvements
Create and maintain user guides, FAQs, and internal IT documentation
Support IT security best practices, device security, and escalation of potential security incidents

Key Performance Indicators:

Incident resolution within SLA, with a strong first-time fix rate
User satisfaction score based on service desk feedback
Accuracy and timeliness of onboarding/offboarding and access changes

Experience:

Essential

Proven experience in an IT support or service desk role
Strong knowledge of Windows operating systems and Microsoft 365
Experience supporting end-user hardware and software in a business environment
Excellent problem-solving and communication skills
Ability to manage multiple requests and prioritise effectively

Desirable

Experience with Active Directory / Entra ID user administration
Familiarity with IT service management tools (e.g. ticketing systems)
Exposure to device management tools (e.g. Intune or similar)
Experience supporting users during IT change or migration activities

The Person

The successful candidate will be able to demonstrate the following attributes:

Customer-focused with a helpful, professional approach
Organised and detail-oriented
Comfortable working independently as well as part of a small IT team
Willing to learn and adapt as systems and business needs evolve

Skills and Knowledge:

Relevant IT certifications (e.g. CompTIA A+, Network+, Microsoft 365 or Azure Fundamentals, ITIL Foundation)
Formal IT qualification such as an HNC/HND or degree in IT, Computing, or a related discipline
Vendor or platform training in areas such as endpoint management, Microsoft 365 administration, or IT service management tools

This is a Full-Time position where you will be required to work 37.5 hours per week, Monday – Friday.

Company Benefits:

In return for your hard work and commitment we will offer:

Core Benefits*

Competitive salary
Company Pension Scheme
30 days holiday including Bank Holidays, rising 1 day per year (up to 33)
Enhanced Pension
Enhanced Maternity & Paternity
Learning & Development Funding
Life Insurance

Additional Benefits*

Health & Wellbeing Hub (including EAP)
Long Service Awards
Staff Travel Discounts
Company social events
Employee Discounts Platform
Eye Care eVouchers
Friendly working atmosphere
On-site parking
Casual dress code

*Benefits may be subject change.

Destination2 Ltd, HolidayGems Ltd, Citalia, Sovereign and American Holidays are part of the Specialist Holidays Group and are the most innovative and progressive Online Tour Operators in the UK selling holidays nationwide to a variety of long and short haul destinations.

Apply by sending a CV and covering letter to [email protected]

Benefits:

Canteen
Casual dress
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Are you able to reliably commute to Chester for a full-time, Monday-Friday office based role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software development operations jobs in parkgate, chs

IT Support Analyst

Director of Software Testing Services

DevOps/Cloud Engineer

Operations Administrator

Asta Planner

IT Service Desk Analyst

IT Support Technician

Playground Designer

Marketing Operations & Analytics Manager

Cyber Security Analyst

Agentic Platform Architect / Systems Administrator

Sr. Product Manager

Food Testing Technician (Junior)

Nutritionist

New Account Manager

Technical Business Analyst

Infrastructure Technician

Implementation Consultant

Junior Customer Success Manager

IT Support Engineer

I want to receive the latest job alerts for software development operations in parkgate, chs

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