Program leader Work, Jobs in Partridge Green, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
5d
General Operative
Holcim —Shoreham by Sea
- Organisational skills
- Communication skills
- Employee discount
Supported Living Manager
Arundel Care Services —Worthing
- £16.15 an hour
- Weekend availability
- Management
- In-person
- Store discount
- Paid training
Quick apply
12d
Deputy Care Manager - Children's Residential
Keys Children —Pulborough
- From £33,664 a year
- Budgeting
- Paid training
- Annual leave
Quick apply
Billing Administrator
SES Business Water —Redhill
- £31,824 a year
- Continuous improvement
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Recruitment Manager
Meath Epilepsy Charity —Godalming
- Up to £44,000 a year
- Full-time
- Organisational skills
- Contracts
- AI
- Free parking
- Employee assistance programme
Quick apply
Senior HR Business Partner
Air Partner —Gatwick Airport
- £55,000 - £65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance programme
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Mentoring
- Scripting
- Annual leave
Administrator Deskside Services
HCLTech —Gatwick Airport
- £25,420 - £35,000 a year
- Computer Science
- English
- Travel
Quick apply
7d
Client Advisor
Marsh —Haywards Heath
- Full-time
- Hybrid work
- Organisational skills
Team Leader
Urban - BRA_209 —Horsham
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
SES Water —Redhill
- £32,000 - £34,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
10d
Business Change Manager
Surrey Police —Guildford
- £45,374 - £57,478 a year
- Full-time
- Project management
- Mentoring
- Annual leave
- Employee discount
Senior Manager, Delivery Management
American Express —Burgess Hill
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Life insurance
14d
Manager, Purchasing
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
5d
Education Client Advisor
Marsh —Haywards Heath
- Full-time
- Hybrid work
- Organisational skills
Activity Leader
Bayswater Education —Brighton and Hove
- £13.33 an hour
- English
- First Aid Certification
- Leadership
- Annual leave
Quick apply
Care Home Trainer
Guild Care —Worthing
- £25,891 a year
- Full-time
- Microsoft Office
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Locum Optometrist
Optimax Clinics Limited —Brighton
- £41,500 - £71,500 a year
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Flexible schedule
Quick apply
7d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

program leader jobs in partridge green, wsx

Sr.Dir,Patient Experience

General Sales Manager

General Operative

Supported Living Manager

Deputy Care Manager - Children's Residential

Billing Administrator

Recruitment Manager

Senior HR Business Partner

HPC Services Team Leader

Administrator Deskside Services

Client Advisor

Team Leader

Customer Service Team Leader

Business Change Manager

Senior Manager, Delivery Management

Manager, Purchasing

Education Client Advisor

Activity Leader

Care Home Trainer

Locum Optometrist

I want to receive the latest job alerts for program leader in partridge green, wsx

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