Customer experience advisor Work, Jobs in Peasmarsh, Esx (with Salaries)

Sales/Customer Service Advisor
Hopes Grove Nurseries —Tenterden
- £13.10 - £14.00 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
12d
Customer Advisor
Boots —Hastings
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
1d
Sessional Call Centre Advisor
East Sussex College —Hastings
- £14.55 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
14d
Customer Experience Advisor | S1 | Retail Banking | Hastings
A01 Santander UK plc —Hastings
- From £25,000 a year
- Part-time
- Customer service
- Banking
Digital Customer Advisor– Travel
Saga —Folkestone
- Up to £25,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
9d
Dispenser
Boots —Rye
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Customer Service Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Customer Experience Advisor
Curd and Cure Ltd —Staplehurst
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
Quick apply
Sales Advisor
BSI/Crew Training —Tenterden
- £11.18 - £11.62 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Customer Advisor Home
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Communication skills
- Referral programme
8d
Customer service Advisor (Billing) Folkestone
Affinity Water —Folkestone
- £26,206 a year
- Weekend availability
- Customer service
5d
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Telemarketing Advisor
Park Holidays UK —Bexhill
- £26,436.80 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Customer Sales Advisor
Halfords —Ashford
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Renewals Customer Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Customer service
- IT
Service Advisor
Marshall Motor Group —Ashford
- £27,343 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Casual Sales Assistant
Lindt Careers —Ashford
- Bar
- Analysis skills
- IT
Customer Experience Advisor | S1 | Retail Banking | Tunbridge Wells |
A01 Santander UK plc —Royal Tunbridge Wells
- From £25,950 a year
- Part-time
- Customer service
- Banking
Customer Service Advisor
GJB Automotives Limited —New Romney
- £24,000 - £29,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
5h

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Sales/Customer Service Advisor

Hopes Grove Nurseries
Tenterden

Quick apply

Job details

Permanent
£13.10 - £14.00 an hour
12 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Driving
Data entry
Computer skills
Customer support
Phone etiquette
Office experience

Full job description

Job description: Customer Service/Sales Advisor

We are looking for an enthusiastic, organised and flexible team player to join our friendly office team at Hopes Grove Nurseries. We offer £12.60 - £14.00 per hour dependent on relevant experience and subject to a 6 month probation period, with 20 days holiday pro-rata plus Bank Holidays pro-rata. Holiday is generally to be taken in our off peak season April to October. The business closes for two weeks at Christmas, holiday is required to be kept for this. Over-time is paid at 1.5 hourly rate.

The office pace is very seasonal, between 1st October - 30th April it is extremely busy with many hours spent on the phone to customers and supporting with admin to get the orders processed.

In the summer months the office is less busy with orders and the work is more project based, getting prepared for the following busy season or some manual outdoors work around the nursery site potting/weeding. Dependent on the business requirements.

Office hours are 8.30am – 5pm (Monday-Fri) 40 hrs per week with half an hour for lunch (unpaid). Saturday mornings (9am - 1pm) from October 1st to April 30th on a rota.

In the summer months of June, July & August this would drop to 2 working days per week (flexibility on days to suit the individual and the business needs).

In addition, after a successful 6 month probation, there is the option to work Sunday afternoons/early evening during the peak season to process customer web orders (office based or working remotely) to accrue time off in lieu.

The Customer Service/Sales advisor role is the first point of contact for our customers, so we are looking for someone who is experienced in office work with a methodical approach and loves being on the phone for a large amount of time and communicating in a warm and professional manner with a wide variety of customers. Occasionally some customers can be challenging, and the applicant needs to be comfortable setting their expectations and resolving issues and any complaints calmly and consistently.

You will be required to answer the phone, process orders on our bespoke database, respond to customer emails, assist with labelling the plant boxes and bags for despatch in the warehouse, prepare paperwork for the outside team and maintain accurate office administration files. Organisation and attention to detail is a key part of the role in processing orders and managing customer requirements and expectations.

You will be required to proactively follow up on quotes and source potential new customers through soft sales calls to establish and build relationships to develop and grow our customer base.

The ability to comfortably multi-task and adapt to the daily business needs is vital as we are seasonal, and the business runs in peaks and troughs – every day is different! Yet we also have core procedures to follow to ensure the smooth running of the business.

An interest in plants and horticulture is useful but not essential, what is essential is a team player with a natural warmth and a desire to provide the best service possible to our customers.

Experience in using a computer efficiently and accurately within an office environment is necessary, with experience of databases and Outlook, with Word and Excel an advantage.

Job Type: 1 year contract / full time

8 hour shift

Education:

GCSE or equivalent (preferred)

Experience:

Office: 4+ years (required)

Customer service: 2 years (required)

Driving Licence (required)

Work Location: In person

Pay: £13.10-£14.00 per hour

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (required)
Office: 4 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in peasmarsh, esx

Sales/Customer Service Advisor

Customer Advisor

Sessional Call Centre Advisor

Customer Experience Advisor | S1 | Retail Banking | Hastings

Digital Customer Advisor– Travel

Dispenser

Customer Service Advisor

Customer Experience Advisor

Sales Advisor

Customer Advisor Home

Customer service Advisor (Billing) Folkestone

Guest Experience Advisor

Telemarketing Advisor

Customer Sales Advisor

Renewals Customer Advisor

Contact Centre Advisor

Service Advisor

Casual Sales Assistant

Customer Experience Advisor | S1 | Retail Banking | Tunbridge Wells |

Customer Service Advisor

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