Customer experience leader Work, Jobs in Peckham, Gtl (with Salaries)

Customer Service Officer
Acolad —London
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Reception & Meetings Team Leader
Rapport —London
- £39,000 a year
- Full-time
- Front desk
- Leadership
- Communication skills
- Employee assistance programme
13d
Customer Service Advisor
GLL —Woolwich
- Up to £30,096.94 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
6d
Collection/Delivery Driver
Nella Cutlery Services —Deptford
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Removals Porter - Professional Packer (UTR REQUIRED)
STORAGE AND REMOVALS COMPANY —London
- £120 - £140 a day
- Full-time
- Forklift
- Warehouse experience
- In-person
Quick apply
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
HR Assistant
Civic Recruitment Limited —London
- £22.78 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Institutional & Wholesale Client Relationship Executive
Legal & General Investment Management —London
- Sales
- Negotiation
- Employee discount
Store Member / Team Leader @ Cake & Custard Factory ALDGATE & PECKHAM
Cake And Custard Factory —Peckham
- From £12.75 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick apply
10d
Events Sales Executive - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Sales
- English
- Hotel
2d
Sales Representative
JORNEAL APPIAH MARKETING —Bromley
- £400 - £600 a week
- Part-time
- Customer service
- No experience needed
- English
Quick apply
Marketing Graduate Trainee
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Marketing
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- Sales
- English
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Team management
- Leadership
- Time management
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Coordinator
Lutron Electronics Co., Inc —London
- Full-time
- Spanish
- Customer service
- English
5d
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
Front Office Team Member - Part Time 23.4 hours per week
IBIS —London
- £14.80 an hour
- Part-time
- Bar
- English
- Employee discount
- Referral programme
Quick apply
Retail Store Manager (Food)
ProQual AB Ltd —London
- £38,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
10d

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Customer Service Officer

Acolad -
London

Apply Now

Job details

Permanent

Qualifications

Microsoft Excel
Microsoft Outlook
Computer literacy
English
Analysis skills
Database management
Data entry
Typing
A Level
Time management

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Customer Service Officer
Job Location: London, GBR, SE1 1JG

Contract type: Permanent

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Check out Our brand video to learn more about us!

About the role

The Customer Services Officer sits within the Customer Excellence Team of Acolad and can support the clients of a specific service, function or contract within the Group.

This Customer Services Officer position would sit within the Legal Transcription Team of the UK Scope, based out of the London Office.
The Customer Services Officer processes a high volume of transcript requests, court audio and client queries, in order to maintain framework compliance and work in unison with the other members of the UK Customer Excellence Legal Transcription Team.
The role is computer-centric and is office-based, so the Customer Services Officer will need to live within a commutable distance of our London office (SE1)
Key Responsibilities
Data entry: uploading hard-copy and digital court audio and other data to internal systems
Monitoring a shared inbox and phone line; responding to routine client enquiries via email and phone
Quoting and processing high volumes of transcription requests and invoices using internal ERP system
Handling complaints, assisting with reporting, monitoring performance against SLA agreements and compliance against client contracts and frameworks
Communicating proactively with team members to ensure full coverage and even workload across staff
Requirements

Essential skills

Excellent attention to detail, time management, efficiency and responsiveness
Numerical and computer literacy and quick typing speed – Microsoft Excel skills essential
Confident and professional telephone/email manner
Strong analytical and reporting skills
Ability to learn/work in a fast-paced environment both independently and collaboratively with other members of the team
Self-discipline, enthusiasm and high energy, with a results-orientated outlook

Experience Required

1-2 years of experience in a customer facing position required
1-2 years of experience in data entry and database management preferred
A-Levels or equivalent qualifications preferred
Fluent written and spoken English required
Benefits

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.

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Apply Now

Refine Your Search

customer experience leader jobs in peckham, gtl

Customer Service Officer

Reception & Meetings Team Leader

Customer Service Advisor

Collection/Delivery Driver

Removals Porter - Professional Packer (UTR REQUIRED)

EMEA Customer onboarding Lead

Head of Retention

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

HR Assistant

Institutional & Wholesale Client Relationship Executive

Store Member / Team Leader @ Cake & Custard Factory ALDGATE & PECKHAM

Events Sales Executive - London Marriott Hotel Canary Wharf

Sales Representative

Marketing Graduate Trainee

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Reservations Sales Agent

Customer Service Coordinator

Communications Officer (First Contact/Despatch)

Front Office Team Member - Part Time 23.4 hours per week

Retail Store Manager (Food)

I want to receive the latest job alerts for customer experience leader in peckham, gtl

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