Insurance claims handlers Work, Jobs in Pelton Fell, Dur (with Salaries)

Claims Handler
Pacifica —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Organisational skills
- Time management
- Free parking
Quick apply
12d
Part Time Customer Service Advisor
Preferred Management —Hebburn
- £12.71 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Paid training
Quick apply
14d
Claims Team Leader
Tesco Insurance —Newcastle upon Tyne
- £33,040 - £41,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Travel
Disease Claims Handler
Gallagher Bassett —Newcastle upon Tyne
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Third Party Capture Handler
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Word processing
- Negotiation
- Annual leave
- Employee assistance programme
Claims Handler - Third Party Property Damage
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Word processing
- IT
- Negotiation
- Annual leave
- Employee assistance programme
Warranty Executive
Lookers —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Organisational skills
- IT
- Annual leave
Quick apply
EL PL Portal Claims Handler
NRG —Newcastle upon Tyne
- £24,000 a year
- Organisational skills
- Computer skills
- Communication skills
6d
Damage Handler
Transcare Solutions Limited —Sunderland
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
12d

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insurance claims handlers jobs near pelton fell, dur

Claims Handler

Pacifica -
Sunderland

Quick apply

Job details

Full-time
£12.71 an hour
12 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Organisational skills
Customer support
Customer interaction
Time management

Full job description

Claims Handler - Maternity Cover

Pacifica Group Ltd

Location: Houghton-le-Spring, County Durham, DH4, England.

Job Type: Full-time fixed term contract for 9 months

Hours: 37.5 hours per week - Monday to Friday 9.00am till 5.00pm

Salary: £12.71 per hour

Who are Pacifica?

Founded in 2003 and united under the Pacifica brand two years later, we've grown to become the largest Domestic Support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement. Pacifica Appliance Services has become one of the largest professional Appliance Repair companies in the UK.

What are we looking for?

An exciting opportunity has arisen for a Claims Handler to join our well-established team based in our head office in Houghton-le-Spring. The role will involve answering inbound calls from customers of the Very Group wishing to raise a claim for their appliance under their extended warranty insurance as well as dealing with ongoing claims and delivering exceptional customer service on all aspects of the call.

What will be your key responsibilities?

Provide world class customer support related to repairs of White Goods, Brown Goods, and all other Electrical products.
Raise new claims correctly, organise replacement appliances where required
Effectively handle existing customer claims calls and ensure all processes are followed correctly
Manage incoming calls from customers and clients positively promoting our business while providing world class customer support related to appliance repairs
Ability to handle escalations from customers claims calls and ensure all processes are followed correctly
Comply with Data Protection Act rules
Undergo any training and development as required and complete any online training courses when assigned through Pacifica's Learning Hub.
Participate with Management to review performance and targets and agree plan of action. Participate in Monthly/Quarterly 1-2-1 with line manager
Carry out any administrative duties assigned by management daily
Ensure client portals are actioned and any queries/waiting for approvals/client and customer notes etc are cleared
Hold excellent knowledge and understanding of client requirements to be the 'Expert' in your field

What experience and skills we are looking for?

Experience in a claims handler or customer service advisor role in a contact centre environment preferred
Problem solving skills
Flexible working approach
Capable of multi-tasking in a fast-paced Contact Centre environment
Drive / Self-motivation
Good organisational and time management skills
Good understanding and a proficient user of Microsoft systems e.g Excel, Word etc

Company Benefits. What's In It For You?

At Pacifica we believe in rewarding your hard work and commitment. Our package includes:

Up to 33 days' holiday (including bank holidays) - pro-rata for fixed term contract
Pension Scheme plus Death in Service Benefit (3x annual salary)
Free Multi Appliance Protection Cover for your own home appliances
Free on-site parking
Access to exclusive discounts with top high street retailers
Regular company events and incentives
Genuine career progression opportunities within Pacifica Group

Ready to join our team?

If you feel this role is for you and you have the skills and experience to fit the bill, apply today. We'd love to hear from you!

Quick apply

Refine Your Search

insurance claims handlers jobs in pelton fell, dur

Claims Handler

Part Time Customer Service Advisor

Claims Team Leader

Disease Claims Handler

Third Party Capture Handler

Claims Handler - Third Party Property Damage

Warranty Executive

EL PL Portal Claims Handler

Damage Handler

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