Customer and Trading Manager - Online
Sainsbury's —Royal Tunbridge Wells
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
7d
Bench General Manager
Five Guys UK —Sevenoaks
- Up to £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Customer and Trading Manager - Nightshift
Sainsbury's —Royal Tunbridge Wells
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
7d
Sales Supervisor
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £13.57 an hour
- Part-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
1d
Assistant Director of Mental Health & Autism
Active Prospects —Reigate
- £75,000 a year
- Full-time
- Hybrid work
- Management
- Employee assistance programme
Quick apply
7d
People & Culture Lead
zendbox —Paddock Wood
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Work from home
Quick apply
Line Leader
Adrian Scripps —Paddock Wood
- £13.45 - £14.75 an hour
- Overtime
- English
Warehouse and Logistics Coordinator
Japanese Head Spa Co —Royal Tunbridge Wells
- From £25,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Employee discount
Quick apply
6d
Swimming Coordinator
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £13.57 an hour
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Employee assistance programme
2d
Lead Digital Trainer
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Travel
- IT
Chefs, Assistant Managers, and General Managers
Sankeys —Royal Tunbridge Wells
- Full-time
Quick apply
Trade Marketing Manager / Trade Marketing Lead
Master of Malt —Tonbridge
- Full-time
- Sales
- Presentation skills
- Leadership
- Employee discount
Quick apply
Stock Manager
NEXT —Royal Tunbridge Wells
- From £10,018 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Sales Manager
NEXT —Royal Tunbridge Wells
- From £26,772 a year
- Weekend availability
- Employee discount
1d
Learning and Talent Development Manager
Civil Aviation Authority —Gatwick Airport
- £72,547 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Business
- Leadership
- Annual leave
- Gym membership
2d
Production Lead Operative
Thanet Earth —Tonbridge
- £28,000 - £28,600 a year
- Weekend availability
- IT
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
RAMP Line Trainer - Full Time
Red Handling UK —Gatwick Airport
- £38,000 - £42,000 an hour
- Weekend availability
- Microsoft Office
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
3d
Trainee Swimming Teacher
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £19 - £20 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
1d
Copywriter
Ancient + Brave —Lewes
- Part-time
- Employee assistance programme
- Employee discount
3d
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Ashford
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount

I want to receive the latest job alerts for line lead in pembury, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer and Trading Manager - Online

Sainsbury's -
Royal Tunbridge Wells

Apply Now

Job details

Permanent
From £31,700 a year
7 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Online

Salary: From £31,700
Location: Tunbridge Wells Store, Tunbridge Wells, TN2 5QL
Contract type: Permanent
Business area: Retail
Closing date: 04 July 2026
Requisition ID: 400065767

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
Collaborate with other managers to ensure the success of shopping experience of the overall store
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.

What makes a great online manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

line lead jobs in pembury, ken