Customer experience coordinator Work, Jobs in Penarth, Vgl (with Salaries)

Commercial Training Coordinator - Part Time
The Skills Centre —Cardiff
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
3d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
Customer Service and Admin Coordinator
Home Farm Holiday Centre —Williton
- £14 an hour
- Full-time
- Hospitality
- Sales
- Social media management
- Free parking
Quick apply
11h
Care Coordinator
Helping Hands —Cardiff
- £28,875 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
E-commerce Operations Coordinator
Loaded Dice Ltd —Sully ED
- £25,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Phone etiquette
- Free parking
- Employee discount
Quick apply
Lettings Tenancy Signings & Accounts Coordinator
CPS Homes —Cardiff
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Project Coordinator
Smart Metering Systems —Cardiff
- £27,977.04 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
2d
Project Coordinator
SMS —Cardiff
- £0.01 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quick apply
2d
Office Administrator
Freeways —Bristol
- £15,600 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Co-Ordinator
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Sales & Lettings Coordinator
United Welsh —Tongwynlais
- £35,190.15 a year
- Weekend availability
- Sales
- Microsoft Office
- Marketing
12d
Facilities Coordinator
Arup —Cardiff
- Hybrid work
- Customer service
- Administrative experience
- Travel
3d
Service Operations Coordinator
WPS-UK Ltd —Nailsea
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
- Annual leave
Quick apply
3d
Wedding and Events Coordinator
Crowcombe Court —Taunton
- Up to £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
5d
Business Development Coordinator
Siderise Insulation —Maesteg
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Hire & Sales Coordinator
GAP Group —Avonmouth
- Full-time

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customer experience coordinator jobs near penarth, vgl

Commercial Training Coordinator - Part Time

The Skills Centre
Cardiff

Quick apply

Job details

Permanent | Part-time
£26,000 - £30,000 a year
3 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

Job Title: Commercial Training Coordinator - Part Time

Responsible to: Head of Commercial Training

Location: Cardiff

Salary -£26,000 - £30,000 Pro Rata

The Skills Centre is a leading and innovative construction skills training provider with a national UK presence, committed to delivering exceptional training and upskilling to our clients. The Skills Centre is focused on creating social value through delivering local opportunities to local people. As we continue to expand and grow, we recognise the significance of our people and talent in driving our success.

Job Description:

Role Overview: As a Training Coordinator at The Skills Centre, you will be responsible for the planning, coordination, and execution of our Commercial Training provision in line with the requirements of our Clients , awarding bodies and industry standards. You will manage customer relationships to ensure that we exceed the required Service Level Agreements and Key Performance Indicators.

Key Responsibilities:

· Collaborate with the Head of Commercial Training and develop ownership of the Operating Procedures relating to commercial training.

· Ensure that any enquiries received by both existing and new customers/clients are dealt with in a timely manner.

· Book, coordinate and manage all elements of the training to ensure that any training/learning is successfully delivered.

· Track all operations from booking to completion.

· Manage the trainers’ schedules, booking venues, resources and ensure smooth delivery.

· Develop relationships and work well with other (out-sourced) providers to deliver training for clients (Brokerage relationships).

· Answering of incoming enquiries in a professional manner ensuring the caller feels valued.

· Provide all parties with knowledgeable solutions to training/learning challenges.

· Ensure all administrative tasks are conducted in compliance with GDPR and The Skills Centre’s Standard Operating Procedures.

· Focus on Contract Key Performance Indicators (KPIs) to ensure training programmes meet contractual requirements.

· Maintain a client-focused approach, with immediate responsiveness to client enquiries and requests in line with Service Level agreements.

· Prepare and deliver a standardised monthly report to all key clients to provide updates on training activities and outcomes.

· Demonstrate an excellent working knowledge of all aspects of the Microsoft Software suite including excel, word and PowerPoint

· Proactively gather and relay operational issues and feedback to clients.

· Assist in the raising of invoices and payment requests related to training services.

· Identify opportunities to provide additional training to both existing and new clients.

Experience

· Experience of working in a training coordinator role or similar administrative function.

· Any experience with construction, health and safety, compliance, or vocational training would be a significant advantage.

· Strong organisational skills and attention to detail

· Excellent communication and interpersonal skills

· Work well in a fast-paced environment where priorities change

· Ability to work independently

· Ability to adapt to a fast-paced, evolving work environment

Qualifications (Desirable):

· Appropriate training or business administration qualification

The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in penarth, vgl

Commercial Training Coordinator - Part Time

Customer Experience Coordinator

Customer Care Administrator

Workplace Experience Coordinator

Customer Service and Admin Coordinator

Care Coordinator

E-commerce Operations Coordinator

Lettings Tenancy Signings & Accounts Coordinator

Project Coordinator

Project Coordinator

Office Administrator

Customer Engagement Co-ordinator

Contract Coordinator

Sales Co-Ordinator

Sales & Lettings Coordinator

Facilities Coordinator

Service Operations Coordinator

Wedding and Events Coordinator

Business Development Coordinator

Hire & Sales Coordinator

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