Housing officer Work, Jobs in Penarth, Vgl (with Salaries)

Tenancy Support Officer / Swyddog Cymorth Tenantiaeth
Wales & West Housing —Cardiff
- £36,788 - £40,718 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
11d
Compliance Officer
Cardiff Community Housing Association —Cardiff
- £41,229.41 a year
- Travel
11d
Development Officer
First Choice Housing Association —Cardiff
- £39,315 - £45,030 a year
- Full-time
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
10d
Community Safety Officer
Trivallis —Pontypridd
- £42,754.45 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
13d
Grants Officer
Civic Recruitment Limited —Barry
- Full-time
- Hybrid work
Quick apply
2d
Assistant Health & Safety Officer / Swyddog Iechyd a Diogelwch Cynorthw
Wales & West Housing —Cardiff
- £33,215 - £36,788 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
- Employee assistance programme
2d
Floating Support Officer
RCT Domestic Abuse Services —Aberdare
- £22,337 a year
- Part-time
- In-person
- Sick pay
Quick apply
5d
Supported Housing Partnership Officer
Pobl Group —Newport
- £34,095 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Employee discount
- Sick pay
2d
Scheme Support Officer
Pobl Group —Cardiff
- £25,877.80 a year
- Full-time
- IT
2d
Private Rented Procurement Officer - Temporary / Fixed Term
Vale of Glamorgan Council —Barry
- £13.90 - £14.82 an hour
- Full-time
- Hybrid work
- English
11d
Foster Carer Cardiff
Foster Wales —Cardiff
- £25,000 - £75,000 a year
- Part-time
- Working with children
- Mentoring
- In-person
Quick apply
Repairs Coordinator / Cydlynydd Atgyweirio
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee assistance programme
Senior Housing Options Officer
Somerset Council —Bridgwater
- £32,597 - £36,363 a year
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Senior Income Officer
Bron Afon Community Housing —Cwmbran
- £32,299 a year
- Full-time
- Hybrid work
- Supervising experience
- Accounting
- Communication skills
- Free parking
- Annual leave
1d
Revenues Officer
Somerset Council —Bridgwater
- £25,989 - £28,142 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
8d
Revenues & Benefits Officer
Newport City Council —Newport
- £20,000 - £31,022 a year
- Full-time
- Customer service
- Tax experience
- Annual leave
- Flexible schedule
Environmental Health Officer
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
Accommodation Booking and Income Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- IT
- Annual leave
6d
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000 - £31,537 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
10d
Scheme Cleaner
Trivallis —Pontypridd
- £13.45 an hour
- Part-time
- Annual leave
13d

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Tenancy Support Officer / Swyddog Cymorth Tenantiaeth

Wales & West Housing -
Cardiff

Apply Now

Job details

Full-time
£36,788 - £40,718 a year
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Life insurance
Sick pay

Qualifications

Driving Licence
Organisational skills
Communication skills
Welsh

Full job description

The Opportunity

We have an exciting opportunity for a Tenancy Support Officer looking to make a real difference to peoples lives, homes and communities across Wales.

The role will be covering Cardiff and the Vale of Glamorgan in South Wales.

Who are we looking for?

To succeed in this role, you will have a genuine passion and interest in what we do as an organisation. You will have excellent listening and communication skills that will allow you to understand the needs of the individual, understand the right problem to be solved, and manage expectations.

We are looking for applicants who have the ability to do what matters for our residents, strong oral and written communication skills, excellent organisational skills, and confidence in decision making.

You will be able to provide an important part of the housing management function and support residents to sustain their tenancies, maximise their income, and offer assistance with money management, debt, and benefit advice. Someone with a positive and flexible attitude, whose strong values align well with ours, will thrive in this role.

You will be an excellent team player, keeping officers across departments updated on actions you have taken by ensuring these are recorded on our ICT housing system promptly and accurately. Always seeking to improve on service delivery, you will identify where improvements can be made within our systems and use resident feedback to support this.

It is essential that you have a current driving license and access to a vehicle as you will be expected to attend our schemes/sites and visit our residents as required.

What will you be doing?

Using the WWH values, you will demonstrate effective skills and behaviours to confidently be a part of the housing management function and provide assistance and support to the resident whilst working alongside the wider housing team.

You will enable the delivery of services to our residents by providing effective tenancy support.

You will be working with people who may be in debt and are also affected by welfare reform changes including universal credit, housing benefit, other welfare benefits, the benefit cap and the bedroom tax.

Engagement with residents is key so the ideal candidate needs to be very approachable and understanding of our residents, whilst being able to provide clear advice and provide excellent support.

Who are Wales & West Housing (WWH)?

We are one of the leading housing providers in Wales; providing affordable homes and services to more than 24,000 residents in over 12,500 properties across Wales. We formed a Group company in 2011, to include Cambria Maintenance Ltd. We employ over 450 staff at WWH and over 190 staff in Cambria, making us a major Welsh employer.

Want to find out more?

For further information about the role please view the role profile in the recruitment pack attached, or why not arrange aninformal conversationwith Nicola Draper, Regional Housing Manager 07970673451 / [email protected]

Whats in it for you?

In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. Youll enjoy:

Salary £36,788 - £40,718 per annum.

Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.

25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as, time off for volunteering, health screening and more.

9 Bank Holidays per annum, including an extra day at Christmas.

Opportunities to develop and grow.

Regular feedback, training and support from your manager and team.

Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.

To Apply:

Applying is easy, please submit a CV and cover letter no more than two sides of A4 answering the questions below:

Why you are applying for this role

What skills and experience make you the right person, including:

your ability to work collaboratively with colleagues and partner organisations

your experience of delivering person-centred support to customers, particularly in relation to rent, debt, and money advice

When providing us with your information, which we will use to assess fairly your suitability for the role, please ensure that you are clear and concise and give due regard to the information contained in the recruitment documents (advert, role profile, our culture, etc.). If we dont have clear evidence of your experience, we will not be able to shortlist you.

If you require any more information about how to apply for this role, please email the Recruitment team at [email protected].

Successful candidates will be required to undertake a DBS check due to the nature of the role.

Closing date for applications: Sunday, 28th June 2026

Assessment date: Thursday, 9th July 2026

Work Location: In person

Apply Now

Refine Your Search

housing officer jobs in penarth, vgl

Tenancy Support Officer / Swyddog Cymorth Tenantiaeth

Compliance Officer

Development Officer

Community Safety Officer

Grants Officer

Assistant Health & Safety Officer / Swyddog Iechyd a Diogelwch Cynorthw

Floating Support Officer

Supported Housing Partnership Officer

Scheme Support Officer

Private Rented Procurement Officer - Temporary / Fixed Term

Foster Carer Cardiff

Repairs Coordinator / Cydlynydd Atgyweirio

Senior Housing Options Officer

Senior Income Officer

Revenues Officer

Revenues & Benefits Officer

Environmental Health Officer

Accommodation Booking and Income Officer

Compliance Officer (Fire Safety) - Cyson Cymru

Scheme Cleaner

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