Head of customer service Work, Jobs in Pencoed, Bge (with Salaries)

Sales Administrator
Clenergy EV Ltd —Pencoed
- £25,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- Salesforce
- No experience needed
- Free parking
- Employee discount
Quick apply
3d
Customer Service Manager
Welcome Break —Sarn
- Up to £29,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
5d
National Account Manager
AU Vodka —Swansea
- £50,000 - £55,000 a year
- Remote
- Customer service
- Business development
- Communication skills
Store Manager
Belstaff —Bridgend
- Training & development
- Retail management
Quick apply
Operations Manager - Income
Tai Tarian —Neath
- £57,899 a year
- Full-time
- No degree
- Leadership
Quick apply
6d
Senior Head of Estates Operations
Driver and Vehicle Licensing Agency —Swansea
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
2d
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Sales Associate
Belstaff —Bridgend
Quick apply
Supervisor
Belstaff —Bridgend
- Retail management
- Cash handling
Quick apply
Keyholder
Belstaff —Bridgend
Quick apply
HR Operations and Wellbeing Lead
Welsh Parliament —Cardiff
- £49,026 - £58,756 a year
- Part-time
- Hybrid work
- Writing skills
- Research
- Analysis skills
- Work from home
9d
Country House Assistant Manager
HF Holidays —Selworthy
- £32,086 a year
- Weekend availability
- Hotel
- Leadership
- Annual leave
Quick apply
Customer Success Manager (UK)
SINGU —Cardiff
- Full-time
- CRM software
- In-person
Quick apply
Catering Assistant/Cook
The Old Bakery Cafe —Brynmenyn
- From £13 an hour
- Overtime
- Inventory control
- Customer service
- Bakery
Quick apply
Senior Information & Business Support Officer
Care & Repair Cardiff and the Vale —Cardiff
- £32,080 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
9d
Project Manager (Land & New Business)
Hafod —Cardiff
- £42,000 - £52,500 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Construction experience
Control Room Operator
Nite Lite Security Services —Neath
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Free parking
- Referral programme
Quick apply
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Head of CRM
Wealthify Ltd —Penarth
- Up to £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Team management
- Organisational skills
- Free parking
Quick apply
6d
Sales and Retail Manager
Family Vision —Tredegar
- £32,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Bereavement leave
Quick apply

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Sales Administrator

Clenergy EV Ltd -
Pencoed

Quick apply

Job details

Full-time
£25,000 - £28,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Canteen
Private medical insurance
Employee discount
Sick pay
On-site parking

Qualifications

Meeting coordination
Microsoft Outlook
Salesforce
Administrative support experience
Filing
Sales administration
No experience needed
Microsoft Office Suite
Administrative experience
B2B
Organisational skills
Customer support
Customer interaction
HubSpot
Tender documentation
Communication skills
Office experience

Full job description

Sales Administrator

Company Description

At Clenergy EV, we are dedicated to simplifying the adoption of electric vehicles to help combat climate change. Our innovative software solutions enhance the EV charging experience by providing reliable, easy-to-maintain, and cost-effective EV charging networks for public spaces, businesses, and homes.

We provide open, scalable and adaptable software solutions that give our customers greater control, improved energy management and cost savings.

As a rapidly growing UK technology company specialising in EV charging software, OCPP, data management and payment services, Clenergy EV is at the forefront of an exciting and rapidly developing market.

Role Description

This is a full-time, office-based Sales Administrator role at our offices in Bridgend.

The successful candidate will provide administrative support to the Head of Sales and the wider sales team. The focus of the role is keeping the sales function organised and accurate: preparing quotations and paperwork, keeping the CRM system up to date, handling incoming enquiries, arranging meetings, assisting with tender and framework paperwork, and making sure nothing is missed or left outstanding.

This is an entry level position and full training will be provided. Previous sales experience is not required. We are looking for someone organised, accurate and reliable, with good communication skills and a willingness to learn.

For the right person there is a clear opportunity to develop. As product knowledge and confidence grow, there is scope to take on customer contact, look after a small number of accounts and progress towards a sales role in the future. That progression is available but not a requirement of the role.

Key Responsibilities

Provide day to day administrative support to the Head of Sales and the sales team..
Prepare quotations, order paperwork, proposals and presentations using existing templates..
Enter and maintain information in the CRM system, keeping customer records, contacts and opportunities accurate and up to date..
Monitor the sales inbox, log incoming enquiries and pass them to the appropriate member of the team..
Chase outstanding quotations, paperwork and information on behalf of the sales team..
Arrange customer meetings, demonstrations and calls, and circulate notes and follow up actions..
Assist with tender, framework and procurement submissions by gathering documents, completing standard sections and tracking deadlines..
Produce regular sales reports from the CRM system, including activity, pipeline and renewal information..
Support the set up and onboarding of new customers alongside the operations and technical teams..
Maintain sales documentation, price lists and standard templates..
Handle general administrative tasks for the team, including filing, records and correspondence..
Work alongside marketing, technical and customer support colleagues to make sure customer queries are dealt with promptly..
Build an understanding of Clenergy EV products and the EV charging market over time..

Qualifications and Experience

Essential

Some experience in an administrative, office support, customer service or similar role..
Strong organisational skills and a high level of accuracy and attention to detail.
Good written and verbal communication skills, and a confident, professional telephone manner.
Comfortable using Microsoft Office, particularly Excel, Word and Outlook.
Able to manage a varied workload, prioritise tasks and work to deadlines.
Willing to learn, take instruction and ask questions..

Desirable

Experience using a CRM system such as HubSpot, Salesforce or similar.
Previous experience supporting a sales, commercial or account management team.
Experience in a B2B or office-based technology, energy or professional services environment.
Exposure to tenders, frameworks or public sector paperwork.
Interest in technology, sustainability or electric vehicles.

Personal Attributes

The ideal candidate will be:

Organised, methodical and reliable..
Accurate, with pride in getting the detail right..
Polite and professional when dealing with customers and colleagues..
Proactive, with the initiative to follow things up without being chased..
Comfortable working in a busy and growing business..
A helpful team player with a positive attitude..

Development Opportunity

The role sits within the sales team and offers a route into a commercial career for anyone interested:

1. Start by learning our systems, products and processes while taking ownership of the sales administration..

2. Over time, take on more direct customer contact, handling enquiries and looking after existing accounts..

3. For those who want it, progress towards a Junior Sales Executive or Account Manager position, with mentoring from the Head of Sales..

What We Offer

Full training and support from the Head of Sales and wider team.
The opportunity to join a rapidly growing UK technology company.
A clear route to develop into a commercial or sales role for those who want it.
A varied role within an exciting and developing EV and energy technology market.
A supportive office-based working environment.
25 days holidays per annum, plus Bank Holidays (Typically 33 days total)
Ability to buy or sell 5 days holiday per annum (After probation)
Vitality health Insurance

Pay: £25,000.00-£28,000.00 per year

Benefits:

Canteen
Casual dress
Company pension
Employee discount
Free parking
On-site gym
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in pencoed, bge

Sales Administrator

Customer Service Manager

National Account Manager

Store Manager

Operations Manager - Income

Senior Head of Estates Operations

Enforcement Agent - Rhondda

Sales Associate

Supervisor

Keyholder

HR Operations and Wellbeing Lead

Country House Assistant Manager

Customer Success Manager (UK)

Catering Assistant/Cook

Senior Information & Business Support Officer

Project Manager (Land & New Business)

Control Room Operator

Recoveries Specialist

Head of CRM

Sales and Retail Manager

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