Customer service representative Work, Jobs in Penryn, Con (with Salaries)

Experienced Customer Service Advisor
Hawkins Motors Ltd —Penryn
- Up to £35,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor
Dales Central Motors —Newquay
- £29,000 - £35,000 a year
- Full-time
- Conflict management
- In-person
Quick apply
8d
School Customer Service Assistant
Chartwells —Penryn
- £12.71 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
Customer Services Advisor
Halfords —Camborne
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount

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Experienced Customer Service Advisor

Hawkins Motors Ltd -
Penryn

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Vehicle service booking
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Motor vehicle service advising experience
Appointment booking and call handling
Automotive service
Front desk
Customer interaction
Communication skills

Full job description

Hello!

We are looking for an experienced motor trade Service Advisor to join our front of house team.

**MAIN DEALER OR MOTOR TRADE EXPERIENCE IS ESSENTIAL, APPLICATIONS WITHOUT THIS ATTRIBUTE WILL NOT BE CONSIDERED**

If you are looking for a change and want to work for a manager that values his staff as individuals, then Hawkins in Penryn could be for you.

We aim to deliver a professional and relaxed atmosphere for our loyal customer base, so if this is the way you work, then please contact us.

We have a commission scheme for service plans and a bonus scheme based on customer reviews and process. OTE of between £30-35k is achievable, but there is no cap to the earnings.

The role:-

Customer Service Advisor

This is key role within our busy service department, working closely with our team of Technicians, Service Advisors and Service Manager and dealing with our customers directly.

Key elements of the role include:

Meeting and greeting customers and effectively handling incoming customer service enquiries and service booking visits, calls and emails by creating a friendly and professional impression.
To keep our customers updated with the progress of the work required on their vehicle.
Ensure all customers are handled with a high level of care in a professional and friendly manner in accordance with Manufacturer and company customer satisfaction policies.
To maintain an accurate and efficient schedule of appointments and associated flow of paperwork, data entry and record keeping consistent with manufacturer and company procedures.
To maximise customer satisfaction and retention, through the use of a customer follow-up systems.
Ongoing Manufacturer training on products, systems and processes to ensure you have the right knowledge to provide a first class service.

Essential Requirements

You must be a real team player, have excellent communication skills, be conscientious and systematic, stay positive at all times and have the motivation and determination to impress our customers on every occasion providing the high standards of customer service and care we have set.

Experience as a Service Receptionist/Advisor/Administrator within the Motor Industry or as a Customer Service Advisor is essential.

A full UK Driving Licence is also preferred.

For more information contact; Andrew Macdonald, Service Manager on 01326 377206.

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

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customer service representative jobs in penryn, con

Experienced Customer Service Advisor

Customer Service Advisor

School Customer Service Assistant

Customer Services Advisor

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