Social care administrators Work, Jobs in Pentyrch, Crf (with Salaries)

Deputy Manager
Ronald McDonald House —Cardiff
- £27,000 a year
- Weekend availability
- Management
- Microsoft Office
- Administrative experience
Quick apply
12d
Outreach Service Manager
The Salvation Army —Cardiff
- £44,829 a year
- Weekend availability
11d
Young People's Supported Housing Manager
BRC Jobs —Bridgend
- £28,683 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Directorate Manager (Integrated Community Services)
Cwm Taf Morgannwg University Health Board —Bridgend
- £80,698 - £92,984 a year
- Full-time
3d
COMMISSIONING OFFICER
Neath Port Talbot County Borough Council —Neath Port Talbot
- £45,091 - £49,282 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
- Work from home
- Employee assistance programme
11d
Youth Service Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £52,413 a year
- Part-time
- Communication skills
12d
Deputy Team Manager
Bridgend County Borough Council —Bridgend
- £52,181 - £54,282 a year
- Full-time
- Relocation assistance
10d
Team Manager
Bridgend County Borough Council —Bridgend
- £52,413 - £53,460 a year
- Full-time
- Hybrid work
3d
Quality Assurance Lead -Adult Services
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- IT
- Leadership
- Communication skills
3d

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Deputy Manager

Ronald McDonald House -
Cardiff

Quick apply

Job details

Permanent | Full-time
£27,000 a year
12 days ago

Qualifications

Management
Microsoft Office
Administrative experience
Supervising experience
IT
Leadership

Full job description

Job Role:

The Deputy Family Service Manager supports the day-to-day running of the House, providing visible leadership across shifts and helping to maintain a well-managed environment for families, employees, volunteers and visitors.

The Deputy holds delegated operational responsibility for the House, resolving day-to-day issues using initiative and sound judgement and escalating high-risk or out-of-scope matters to the Family Service Manager. The role includes participation in an on-call rota.

The Deputy supports safeguarding practice within the House, in line with procedure.

Key Responsibilities:

House Leadership & Operational Oversight

Oversee day-to-day House operations across shifts, ensuring a safe, consistent and welcoming service.
Act as a senior point of contact for families, employees, volunteers and contractors; resolve issues and manage incidents within delegated authority.
Coordinate occupancy, room readiness and move-ins/move-outs, ensuring accurate records and smooth turnaround.
Ensure clear handovers and logging of actions/decisions to maintain continuity and risk management.

Family Services & Wellbeing

Build positive, professional relationships with families, providing practical support and signposting within appropriate boundaries.
Respond sensitively to families experiencing stress, trauma or crisis, maintaining confidentiality and professional standards.
Handle concerns and complaints promptly; address inappropriate behaviour in line with House guidelines and escalate where required.

Safeguarding & Incident Response

Act as the House's Safeguarding Support (Level 2), working with the Family Service Manager (Safeguarding Champion) and following escalation pathways.
Respond to safeguarding concerns, incidents or disclosures in line with procedure, including taking immediate action where there is an urgent risk of harm.
Record concerns/incidents accurately, promptly and factually, ensuring information is stored/handled appropriately.
Support employees and volunteers to understand and follow safeguarding procedures, including signposting to training and guidance.

People Management & Team Leadership

Line manage Family Services Assistants and Maintenance Operatives (as applicable), setting clear priorities and expectations.
Support rotas, induction and training; provide coaching and feedback to ensure consistent standards across shifts.
Identify performance, conduct or wellbeing concerns early and escalate to the Family Service Manager for formal processes, in line with HR policy.

House Standards, Safety & Compliance

Maintain high standards of safety, cleanliness and presentation across the House, taking action and following up to completion.
Complete routine health and safety checks, report hazards promptly and ensure actions are logged and progressed.
Coordinate maintenance and repairs with colleagues/contractors and ensure compliance with policies and emergency procedures.

Person Specification:

Essential

Experience supervising others and supporting performance through coaching, feedback and clear expectations
Experience working in a customer-facing, care, hospitality or family support environment, including handling sensitive situations
Good working knowledge of health & safety responsibilities and the ability to follow procedures and complete checks
IT confidence (e.g., Microsoft Office) and ability to use digital systems for records, rotas and reporting
Well organised and adaptable, with strong administrative skills and attention to detail (including accurate record keeping)

Desirable

Previous experience in a safeguarding-focused environment (e.g., children, families, health or social care settings)
Experience working in a shift-based environment, including weekend working and/or participating in an on-call rota

Additional Requirements

DBS check required.
Participation in weekend working and an on-call rota.
Commitment to RMH values, safeguarding and promoting the welfare of children and vulnerable adults.

Quick apply

Refine Your Search

social care administrators jobs in pentyrch, crf

Deputy Manager

Outreach Service Manager

Young People's Supported Housing Manager

Directorate Manager (Integrated Community Services)

COMMISSIONING OFFICER

Youth Service Manager

Deputy Team Manager

Team Manager

Quality Assurance Lead -Adult Services

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