Reservations manager Work, Jobs in Perranporth, Con (with Salaries)

Duty Manager Hotel
Pentire Hotel Newquay —Newquay
- £29,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
General Manager & House Ambassador, Boutique Hotel
Artist Residence Penzance Ltd —Penzance
- £35,000 - £42,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
3d
Rooms Division Manager
Polurrian on the Lizard —Mullion
- £35,000 - £38,000 a year
- Weekend availability
- English
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
2d
Graduate Management Trainee - Truro
Enterprise Mobility —Truro
- Full-time
- Sales
- Customer service
- Bachelor's degree
Food & Beverage Assistant Manager
Polurrian on the Lizard —Mullion
- £30,000 - £32,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
Hotel Manager - Boutique Hotel, Restaurant & Bar
Artist Residence Penzance Ltd —Penzance
- £13 - £15 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
6d
Graduate Management Trainee - Penzance
Enterprise Mobility —Penzance
- Full-time
- Sales
- Customer service
- Bachelor's degree
Assistant Restaurant Manager
The Idle Rocks —Falmouth
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Restaurant management
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
12d

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Duty Manager Hotel

Pentire Hotel Newquay
Newquay

Quick apply

Job details

Full-time
£29,000 - £30,000 a year

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Communication skills
Hotel experience
Time management

Full job description

Hotel Duty ManagerJob Title

Duty Manager

Reports To

General Manager / Operations Manager

Job Purpose

The Duty Manager is responsible for overseeing the day-to-day operation of the hotel, ensuring exceptional guest service, maintaining operational standards, and supporting all hotel departments. The role involves supervising staff, resolving guest issues, ensuring compliance with company policies, and assisting in achieving the hotel's commercial and operational objectives.

Key ResponsibilitiesOperations Management

Oversee the daily operation of the hotel during assigned shifts.
Ensure all departments operate efficiently and in accordance with company standards.
Monitor service delivery and guest satisfaction across all areas of the hotel.
Conduct regular inspections of guest rooms, public areas, and back-of-house facilities.

Guest Service

Act as the main point of contact for guest queries, complaints, and special requests.
Resolve guest concerns promptly and professionally.
Ensure a consistently high standard of customer service is maintained.
Handle emergency situations and guest incidents when required.

Staff Supervision

Supervise and support front office, housekeeping, food and beverage, and maintenance teams.
Assist with staff training, induction, and performance monitoring.
Ensure employees comply with company policies and procedures.
Coordinate staffing levels to meet business requirements.

Financial Responsibilities

Monitor daily revenue performance and operational costs.
Assist with budgeting, forecasting, and cost-control measures.
Ensure accurate cash handling and reconciliation procedures are followed.
Support the achievement of departmental and hotel financial targets.

Health, Safety and Compliance

Ensure compliance with health and safety legislation, fire regulations, food safety requirements, and company policies.
Conduct routine safety inspections and risk assessments.
Ensure all incidents and accidents are reported and documented appropriately.
Support compliance with licensing and regulatory requirements.

Sales and Commercial Activities

Maximise room occupancy and revenue opportunities.
Promote hotel facilities, services, and special offers.
Support group bookings, events, and corporate business opportunities.
Assist in maintaining positive relationships with guests, suppliers, and local businesses.

Administrative Duties

Prepare operational reports and handovers.
Maintain accurate records and documentation.
Use hotel management systems and software effectively.
Support management with projects and operational improvements.

Skills and Experience

Previous supervisory or management experience within the hospitality industry.
Strong leadership and communication skills.
Excellent customer service and problem-solving abilities.
Good organisational and time-management skills.
Knowledge of hotel operations, reservations systems, and revenue management principles.
Ability to work flexible hours, including evenings, weekends, and public holidays.

Key Performance Indicators (KPIs)

Guest satisfaction scores and online reviews.
Occupancy and revenue performance.
Staff productivity and retention.
Compliance with health and safety standards.
Achievement of operational and financial targets.

Salary

Competitive, depending on experience.

Location

Hotel-based, with flexibility to work across different departments as required.

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in perranporth, con

Duty Manager Hotel

General Manager & House Ambassador, Boutique Hotel

Rooms Division Manager

Graduate Management Trainee - Truro

Food & Beverage Assistant Manager

Hotel Manager - Boutique Hotel, Restaurant & Bar

Graduate Management Trainee - Penzance

Assistant Restaurant Manager

I want to receive the latest job alerts for reservations manager in perranporth, con

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