Business operations manager Work, Jobs in Perth (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Mid Level Delivery Manager
Waracle —Dundee
- Full-time
- Hybrid work
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Project Manager - Bridge Transformation Programme
SSE —Perth
- £51,600 - £77,400 a year
- Full-time
- Microsoft Excel
- Customer service
- Contracts
- Employee discount
2d
Business Development Manager
Fusion Spice Enterprise LTD —Dundee
- Up to £39,200 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Completions Lead
SSE —Perth
- £51,600 - £77,400 a year
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
5d
General Manager
The Taybank —Dunkeld
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Sales and Logistics Manager
ZEXOZ LTD —Perth
- £40,000 - £45,000 a year
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
Quick apply
Group Operations Manager
Proclad —Glenrothes
- Full-time
- Team management
- Leadership
- Communication skills
IT Business Systems & Solutions Manager
Gleneagles —Auchterarder
- Full-time
- Computer Science
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Group Operations Manager
Proclad Group —Glenrothes
- Full-time
- Team management
- Leadership
- Communication skills
OT Technical Systems Manager
SSE —Perth
- £51,600 - £77,400 a year
- Full-time
- Mentoring
- IT
- Leadership
- Employee discount
- Gym membership
1d
Area Manager, DDD1
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Key Account Manager
Proclad —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
Offshore Shift Manager
SSE —Tayside Region
- £44,000 - £65,900 a year
- Full-time
- Maintenance
- Leadership
- Employee discount
4d
General Manager
GAP Group —Dundee
- Full-time
- Management
- Mechanical knowledge
Duty Manager
LKQ Corporation —Dundee
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Management Trainee - Scotland
SIXT —Perth
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Regional Manager - Scotland
Matalan —Glenrothes
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Employee discount
Quick apply
11d

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Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Sales
Customer service
CIPS
ERP systems
Logistics
Sales administration
Numeracy
Production planning
B2B
B2B sales
IT
Leadership
Communication skills

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

Refine Your Search

business operations manager jobs in perth

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Mid Level Delivery Manager

Project Manager - Bridge Transformation Programme

Business Development Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Completions Lead

General Manager

Sales and Logistics Manager

Group Operations Manager

IT Business Systems & Solutions Manager

Group Operations Manager

OT Technical Systems Manager

Area Manager, DDD1

Key Account Manager

Offshore Shift Manager

General Manager

Duty Manager

Customer Service Coordinator

Management Trainee - Scotland

Regional Manager - Scotland

I want to receive the latest job alerts for business operations manager in perth

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