Customer operations coordinator Work, Jobs in Peterborough, Cam (with Salaries)

CUSTOMER OPERATIONS COORDINATOR
internet-electrical.co.uk —Spalding Wygate
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
1d
Customer Service Advisor (Full-time)
Nick Scali Furniture —Peterborough
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Project Coordinator
Olympus Automation Limited —Peterborough
- Up to £38,000 a year
- Organisational skills
- Communication skills
Quick apply
Customer Service Advisor (Part-time)
Nick Scali Furniture —Peterborough
- £12.71 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Project Coordinator
Ridgway Machines Ltd —Park
- £35,000 - £40,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
5d
Executive Assistant / Operations Coordinator
Sterzeal —Peterborough
- £9 - £15 an hour
- Temporary
- Customer service
- English
- Administrative experience
Quick apply
Planner
Insite Energy —Peterborough
- £26,328 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Employee assistance programme
Quick apply
1d
Operations Team Leader
Cox Automotive —Peterborough
- Full-time
- Management
- Supervising experience
- Organisational skills
Dispatch Coordinator
CUBIS Systems —Duddington
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Referral programme
Quick apply
6d
Supply Chain Planning Coordinator
You Garden Ltd —Peterborough
- £26,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Trainee Support Engineer
Olympus Automation Limited —Peterborough
- Up to £38,000 a year
- Organisational skills
- Communication skills
Quick apply
12d
Sales Coordinator
RW Walpole Ltd —King's Lynn
- £26,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Support Team Leader
Avtron Power Solutions LLC —Stamford
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
10d
Site Support Co-ordinator - 2 posts available
Magpas Air Ambulance —Huntingdon
- £25,151 a year
- Part-time
- Microsoft Office
- Driving
- IT
- Free parking
- Store discount
Quick apply
14d
Quality Controller - Fixed-Term Days
AMFresh —Alconbury
- £13.70 an hour
- English
- Communication skills
- Language training provided
Quick apply
Transport Coordinator
Gist Limited —Spalding
- £13.34 an hour
- Day shift
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
14d
HR Coordinator
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Night Shift Transport Coordinator
Waste Water Management Services —Rushden
- £13.00 - £13.62 an hour
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Transport Coordinator
AB Texel —Oakham
- £30,000 a year
- Full-time
- Organisational skills
5d
Quality Controller - Fixed-Term Nights
AMFresh —Alconbury
- £16 an hour
- Night shift
- English
- Communication skills
- Language training provided
Quick apply

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customer operations coordinator jobs near peterborough, cam

CUSTOMER OPERATIONS COORDINATOR

internet-electrical.co.uk -
Spalding Wygate

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
1 day ago

Benefits

Free parking
Company pension

Qualifications

Salesforce
Microsoft Office
Organisational skills
IT
Financial services
Communication skills
A Level

Full job description

INTERNET-ELECTRICAL.CO.UK is a leading independent online electrical wholesaler, supplying electrical contractors, installers and businesses throughout the UK.

We are a small, ambitious team where every individual has a direct impact on customer satisfaction and business success. Unlike a traditional wholesaler, we work with a network of supplier partners and distributors, requiring close coordination between customers, suppliers and delivery partners to ensure orders are delivered successfully and on time.

We are looking for someone who enjoys solving problems, taking ownership and coordinating multiple moving parts to achieve successful outcomes for customers.

Applicants with experience in Estate Agency, Lettings, Recruitment, Operations Coordination, Project Coordination or Project Administration, Logistics or similar customer-facing operational roles are encouraged to apply.

THE ROLE:

As a Customer Operations Coordinator, you will be responsible for managing customer orders from placement through to successful delivery, acting as the key link between customers, suppliers and delivery partners.

You will take ownership of customer issues, proactively resolve problems and help ensure projects stay on track.

No two days are the same and the role requires excellent organisational skills, strong communication and the ability to manage multiple priorities simultaneously.

This role will suit individuals who naturally take ownership of problems and enjoy seeing issues through to a successful conclusion.

KEY RESPONSIBILITIES

Managing customer enquiries via telephone and e-mail
Monitoring open customer orders and identifying potential issues
Liaising with suppliers regarding stock availability, dispatches and delivery schedules
Tracking deliveries and resolving delivery delays
Coordinating partial shipments and customer communications
Managing product returns and warranty enquiries
Taking ownership of customer issues and following them through to resolution
Building strong relationships with customers and suppliers
Maintaining accurate records and updating internal systems
Supporting continuous improvement of operational processes
Following organisational protocols for complaint escalation and issue resolution

KEY REQUIREMENTS

The successful candidate will be:

Highly organised and detail focused
Comfortable managing multiple priorities simultaneously
A confident communicator by phone and email
Proactive and self-motivated
A natural problem solver
Calm under pressure
Able to take ownership of issues and see them through to completion
Comfortable working within a small, fast-moving business
Able to identify opportunities for upselling products or services that align with customer requirements

ESSENTIAL SKILLS

Excellent written and verbal communications skills
Strong organisation skills
Good IT skills including Microsoft Office and business software applications
Ability to prioritise workload effectively
Positive and professional approach to customer service
Ability to work independently and as part of a team
Willing/able to develop product knowledge

APPLICANTS SELECTED FOR INTERVIEW WILL COMPLETE A PRACTICAL PROBLEM-SOLVING EXERCISE BASED ON REAL-LIFE SCENARIOS ENCOUNTERED WITH THE ROLE.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

customer operations coordinator jobs in peterborough, cam

CUSTOMER OPERATIONS COORDINATOR

Customer Service Advisor (Full-time)

Project Coordinator

Customer Service Advisor (Part-time)

Project Coordinator

Executive Assistant / Operations Coordinator

Planner

Operations Team Leader

Dispatch Coordinator

Supply Chain Planning Coordinator

Trainee Support Engineer

Sales Coordinator

Support Team Leader

Site Support Co-ordinator - 2 posts available

Quality Controller - Fixed-Term Days

Transport Coordinator

HR Coordinator

Night Shift Transport Coordinator

Transport Coordinator

Quality Controller - Fixed-Term Nights

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