Customer specialist Work, Jobs in Peterborough, Cam (with Salaries)

Customer Relations Specialist
Coloplast —Peterborough
- Analysis skills
- Communication skills
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —Peterborough
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Porter
Medirest —Peterborough
- £12.92 an hour
- Full-time
- Customer service
- Hotel
- Restaurant
3d
Trainee Insurance Specialist
Thatched Owners Insurance Services Limited —Holbeach
- From £24,420 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
9d
Timetabling and Resourcing Coordinator
Inspire Education Group —Peterborough
- £28,894 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
9d
Ward Hostess/Host
Medirest —Peterborough
- £12.92 an hour
- Hotel
Sales Assistant - Self Service Tills
Dunelm —Peterborough
- £8.00 - £12.71 an hour
- Heavy lifting
2d
Scheduler/Administrator
Ark Fire Protection Ltd —Peterborough
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Gym membership
Quick apply
3d
Awaabs Law Compliance Co-ordinator
Cross Keys Homes —Peterborough
- £30,989 - £32,620 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
1d
Service Charge Specialist
ACCENT housing —Peterborough
- £34,191 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
3d
Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
5h
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Parts Assistant
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
People Services Administrator - New Starter
Bakkavor —Spalding
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
8d
Head of Renewable Customer Service and Operations
GBSG Ltd —Donington
- £38,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
1h
Barista
Medirest —Peterborough
- £12.92 an hour
- Part-time
- Customer service
- Hotel
3d
Handy Person
Sodexo —Peterborough
- £16 an hour
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Project Coordinator
Ridgway Machines Ltd —Park
- £35,000 - £40,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
7d
Public Sector Business Development Executive
Wave Utilities —Peterborough
- From £26,634 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Free parking
- Employee assistance programme
Quick apply
10d

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Customer Relations Specialist

Coloplast -
Peterborough

Apply Now

Job details

Qualifications

Analysis skills
Root cause analysis
Communication skills

Full job description

Location: Peterborough, GB

Job Family: Consumer

Country/Region: United Kingdom

Customer Relations Specialist

We’re looking for a proactive, customer focused, and analytically minded individual to join our Customer Relations team as a Customer Relations Specialist. This is a fantastic opportunity to play a key role in safeguarding and enhancing the customer experience within a high-performing, service-driven organisation. Whether you’re an experienced complaints handler or someone looking to take the next step in customer relations, this role offers the chance to develop your expertise in complex complaint resolution, root cause analysis, and continuous improvement.

The Role

In this role, you’ll take ownership of complex and escalated customer complaints, ensuring they are managed from initial receipt through to resolution in a fair, compliant, and timely manner. You’ll carry out thorough investigations, analysing each case to identify key issues, risks, and appropriate resolution pathways. Alongside delivering high-quality outcomes for customers, you will play an important role in identifying root causes, spotting trends, and driving improvements to prevent recurrence.

You will collaborate with stakeholders across the business to resolve issues effectively and influence positive change, acting as the voice of the customer to shape better processes and service delivery. You’ll also contribute to maintaining operational standards by identifying and reporting process or policy breaches, while supporting delivery performance through activities such as managing courier-related issues to prevent complaints. This is a highly autonomous role where your judgement, organisation, and ability to manage multiple priorities will be key to success.

Who are we looking for?

We’re looking for someone who is confident, detail oriented, and highly organised, with a passion for delivering excellent customer outcomes. You will have strong written and verbal communication skills, with the ability to manage sensitive or challenging conversations professionally and empathetically.

You might already have experience in complaints handling or customer relations or bring transferable skills from a similar role. Strong investigative and analytical skills, combined with the ability to identify trends and influence stakeholders, will be essential. We are looking for someone who can work autonomously, build credibility across teams, and confidently manage multiple cases while maintaining quality and accuracy. If you enjoy problem solving, driving improvements, and making a tangible difference to customer experience, this could be the ideal opportunity for you.

Why Coloplast?

At Coloplast, you’ll join a global healthcare organisation recognised as a Great Place to Work, where people genuinely care about improving the lives of those living with chronic conditions. We offer an engaging and collaborative environment, opportunities for professional growth and the chance to make a real impact on how we support and serve our customers.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

Watch the film. Follow us on LinkedIn.

61304
#LI-CO

Apply Now

Refine Your Search

customer specialist jobs in peterborough, cam

Customer Relations Specialist

Resident Contact Centre Advisor

Operational Support Officer

Porter

Trainee Insurance Specialist

Timetabling and Resourcing Coordinator

Ward Hostess/Host

Sales Assistant - Self Service Tills

Scheduler/Administrator

Awaabs Law Compliance Co-ordinator

Service Charge Specialist

Systems Analyst

Service support specialist

Parts Assistant

People Services Administrator - New Starter

Head of Renewable Customer Service and Operations

Barista

Handy Person

Project Coordinator

Public Sector Business Development Executive

I want to receive the latest job alerts for customer specialist in peterborough, cam

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