Delivery coordinator Work, Jobs in Peterborough, Cam (with Salaries)

CUSTOMER OPERATIONS COORDINATOR
internet-electrical.co.uk —Spalding Wygate
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d
Training Coordinator
Book My Course —Wellingborough
- £26,644.80 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Warehouse Coordinator
PETERLYNN LABELS LTD —Corby
- Full-time
- English
- Forklift
- Organisational skills
Quick apply

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delivery coordinator jobs near peterborough, cam

CUSTOMER OPERATIONS COORDINATOR

internet-electrical.co.uk -
Spalding Wygate

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
4 days ago

Benefits

Free parking
Company pension

Qualifications

Salesforce
Microsoft Office
Organisational skills
IT
Financial services
Communication skills
A Level

Full job description

INTERNET-ELECTRICAL.CO.UK is a leading independent online electrical wholesaler, supplying electrical contractors, installers and businesses throughout the UK.

We are a small, ambitious team where every individual has a direct impact on customer satisfaction and business success. Unlike a traditional wholesaler, we work with a network of supplier partners and distributors, requiring close coordination between customers, suppliers and delivery partners to ensure orders are delivered successfully and on time.

We are looking for someone who enjoys solving problems, taking ownership and coordinating multiple moving parts to achieve successful outcomes for customers.

Applicants with experience in Estate Agency, Lettings, Recruitment, Operations Coordination, Project Coordination or Project Administration, Logistics or similar customer-facing operational roles are encouraged to apply.

THE ROLE:

As a Customer Operations Coordinator, you will be responsible for managing customer orders from placement through to successful delivery, acting as the key link between customers, suppliers and delivery partners.

You will take ownership of customer issues, proactively resolve problems and help ensure projects stay on track.

No two days are the same and the role requires excellent organisational skills, strong communication and the ability to manage multiple priorities simultaneously.

This role will suit individuals who naturally take ownership of problems and enjoy seeing issues through to a successful conclusion.

KEY RESPONSIBILITIES

Managing customer enquiries via telephone and e-mail
Monitoring open customer orders and identifying potential issues
Liaising with suppliers regarding stock availability, dispatches and delivery schedules
Tracking deliveries and resolving delivery delays
Coordinating partial shipments and customer communications
Managing product returns and warranty enquiries
Taking ownership of customer issues and following them through to resolution
Building strong relationships with customers and suppliers
Maintaining accurate records and updating internal systems
Supporting continuous improvement of operational processes
Following organisational protocols for complaint escalation and issue resolution

KEY REQUIREMENTS

The successful candidate will be:

Highly organised and detail focused
Comfortable managing multiple priorities simultaneously
A confident communicator by phone and email
Proactive and self-motivated
A natural problem solver
Calm under pressure
Able to take ownership of issues and see them through to completion
Comfortable working within a small, fast-moving business
Able to identify opportunities for upselling products or services that align with customer requirements

ESSENTIAL SKILLS

Excellent written and verbal communications skills
Strong organisation skills
Good IT skills including Microsoft Office and business software applications
Ability to prioritise workload effectively
Positive and professional approach to customer service
Ability to work independently and as part of a team
Willing/able to develop product knowledge

APPLICANTS SELECTED FOR INTERVIEW WILL COMPLETE A PRACTICAL PROBLEM-SOLVING EXERCISE BASED ON REAL-LIFE SCENARIOS ENCOUNTERED WITH THE ROLE.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

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delivery coordinator jobs in peterborough, cam

CUSTOMER OPERATIONS COORDINATOR

Training Coordinator

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