Strategic project manager customer experience Work, Jobs in Peterborough, Cam (with Salaries)

Strategic Project Manager - Customer Experience
RS Group —Corby
- Hybrid work
- English
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Subscription and Audience Growth manager
Hothouse Media —Wellingborough
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Google Suite
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
11d
Capital Project Programmes Manager - Internal only
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- Project management
- No degree
- Employee assistance programme
9d
Global eCommerce Manager – Maternity Leave Cover
Woolroom Inc —Oakham
- £50,000 - £60,000 a year
- Temporary
- Hybrid work
- Analysis skills
- Project management
- APIs
- Free parking
- Work from home
Quick apply
9d
Client Relationship Manager
Arvato Bertelsmann Supply Chain Solutions —Corby
- £50,000 - £60,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
Revenue Operations Manager
Trade Mastermind Limited —Peterborough
- £50,000 - £65,000 a year
- Full-time
- CRM software
- Sales
- Organisational skills
- Free parking
Quick apply
5d
Strategic Projects Manager
Anglian Water Services Ltd —Huntingdon
- £55,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- IT
- Annual leave
3d
Paid Media Manager
Echo Web Solutions —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Presentation skills
- Free parking
- Annual leave
Quick apply
Project Manager (6 Sigma)
Avtron Power Solutions LLC —Stamford
- Full-time
- Analysis skills
- Project management
Quick apply
Customer IT Support Manager
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
2d
Head of Communications, Leica Microsystems
Leica Microsystems —Saint Ives
- Full-time
- Bachelor's degree
- In-person
- Leadership
13d
Product Manager - Performance Products (Asterra)
ABAgri —Peterborough
- From £62,000 a year
- Remote
Strategic Applications Development Manager
Xaar —Huntingdon
- Hybrid work
- Business development
- Presentation skills
- Product management
Business Manager
Caterpillar —Peterborough
- £66,000 - £75,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Referral programme
11d
Business Development Manager
deister UK —Spalding
- Full-time
- Hybrid work
- Sales
- English
- Presentation skills
Quick apply
Senior Programme Manager
RS Group —Corby
- Remote
- Management
- Project management
- Agile
Product Development Manager
Bakkavor —Spalding
- Project management
- Employee discount
- Life insurance
12d
R&D Development Center Manager UK
Amcor —Corby
- Full-time
- Up to 50% travel
- Master's degree
- Project management
Business Manager
Burgess Farms —Sutton Bridge
- Full-time
- Sales
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Life insurance
Innovation Manager (R&D)
Potter and Moore Innovations Ltd —Peterborough
- Full-time
- Heavy lifting
- Analysis skills
- Project management
- Employee assistance programme
Quick apply
10d

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Strategic Project Manager - Customer Experience

RS Group -
Corby

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Waterfall
English
Project management
Organisational skills
Agile
PRINCE2 Certification

Full job description

Location: This is a hybrid role, offering a combination of being able to work remotely and from our Corby office.

Contract Type: Permanent

The Opportunity

Reporting to the Director of Digital Transformation, you will take responsibility for the delivery of Digital strategic projects, working closely with the Customer Experience function and relevant business functions, such as the Regional market teams and technology, to successfully deliver the agreed benefits and value realisation.

The Strategic Project Manager is responsible for the successful management of, multiple medium to large, complex, multi-phased projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value and benefits on time and within budget.

The scope of the role is global and will be responsible for delivering change and related business outcomes across multiple business functions and geographies.

What You Will Be Doing

Responsible for the end-to-end management (planning, delivery, monitoring, control and closure) of projects with focus on business change and benefits realisation.
Provide leadership to, and facilitate the work of, cross-functional project teams. Ensure team members remain motivated and committed to the project objectives whilst balancing the demands of any Business As Usual (BAU) commitments.
Translate the approved Project Definition & Scope into a workable plan with an agreed budget and accountable for managing the project budget throughout the project lifecycle.
Agree the appropriate governance approach and ensure it is applied to the project. Plan and schedule quality reviews, ensuring the relevant people attend, project deliverables are produced on time to the required standard, and any corrective actions addressed.
Produce a Resource Plan and work with the appropriate Resource Managers to implement.
Responsible for the accurate and timely updates into the project portfolio.
Where required, facilitate making trade off decisions within the project between scope, time, cost and quality. Ensure any significant changes are subject to the change control process.
Engage fully across the Portfolio to ensure its overall success and the commercial goals are being achieved – provide regular project updates, escalate issues and concerns.
Identify and manage inter-project dependencies, ensuring visibility, with plans to resolve, and managed through with all relevant stakeholders.
Ensure all risks and issues are collected, analysed, and where necessary mitigated or escalated.
Engage fully with the relevant project Sponsor and Business Owner. Influence and manage stakeholder expectations by monitoring progress against the plan and issuing regular communications, escalating problems and issues that impact scope, time, cost, quality and benefits in a timely manner
Manage external delivery partners and contractors when required.
Agree and implement vendor engagement plans with the Indirect Procurement team, ensuring compliance with Group purchasing policies

What You’ll Bring

Certified Project Management qualifications e.g. APM, Prince2, Agile
Certified change management qualifications e.g. PROSCI (desirable)
Proven Project Management experience leading and managing multiple projects and stakeholders with a track record of delivering business change to achieve outcomes and benefits
Experience of working in the relevant business environment (Digital, Supply Chain, Distribution, Finance, Infrastructure)
More than 5 Years hands-on delivery experience, understands why organisations use Agile/waterfall/hybrid practices as well how to use them
Strong team facilitation skills - able to manage and motivate people at all levels in the organisation
Remains calm during periods of pressure and / or when dealing with issues
Naturally curious about acquiring new knowledge and best practice
Experience working in a software delivery environment
Good coaching skills
Excellent planning and organisational skills
Strong interpersonal and relationship building skills, able to work across functions, geographies and cultures
Able to communicate confidently and effectively at all levels of the Business and to various stakeholder groups, both in writing and verbally
Ability to challenge constructively, build credibility and work with integrity at all levels within the organisation
Fluent in both verbal and written English

We Are RS

We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.

We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.

Apply now and make RS a part of your journey.

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#LI-CF1

Apply Now

Refine Your Search

strategic project manager customer experience jobs in peterborough, cam

Strategic Project Manager - Customer Experience

Subscription and Audience Growth manager

Capital Project Programmes Manager - Internal only

Global eCommerce Manager – Maternity Leave Cover

Client Relationship Manager

Revenue Operations Manager

Strategic Projects Manager

Paid Media Manager

Project Manager (6 Sigma)

Customer IT Support Manager

Head of Communications, Leica Microsystems

Product Manager - Performance Products (Asterra)

Strategic Applications Development Manager

Business Manager

Business Development Manager

Senior Programme Manager

Product Development Manager

R&D Development Center Manager UK

Business Manager

Innovation Manager (R&D)

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