Insurance team manager Work, Jobs in Peterborough, Eng (with Salaries)

Insurance Team Manager
Activate Group Limited —Peterborough
- Full-time
- Communication skills
Quick apply
15h
Team Manager
Peterborough City Council —Peterborough
- £55,620 - £61,421 a year
- Communication skills
- Annual leave
- Employee discount
10d
Transport Performance & Optimisation Manager
Deanta UK Ltd —Ely
- £60,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Travel
- Computer networking
- Free parking
- Annual leave
Quick apply
Project Coordinator
Activinsights Ltd —Huntingdon
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Life insurance
Quick apply
10d
Resource Coordinator
Peterborough City Council —Peterborough
- £39,152 - £42,839 a year
- Communication skills
- Annual leave
- Employee discount
10d
Investigator - Major Crime Unit - Cambs
Cambridgeshire Constabulary —Huntingdon
- £37,020 a year
- Full-time
- Annual leave
- Employee assistance programme
Information Analyst
Peterborough City Council —Peterborough
- £32,061 - £35,412 a year
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee discount
21h
Hotel General Manager
Bell Hotel, Stilton —Stilton
- £43,000 - £45,000 a year
- Full-time
- Bar
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Group Facilities Manager
Rapidrop Global —Peterborough
- £45,000 - £55,000 a year
- Full-time
- Maintenance
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
H&S Manager
Westland Horticulture Ltd —Huntingdon
- Full-time
- Communication skills
Quick apply
7d
Head of Growth & Regeneration Strategy
Peterborough City Council —Peterborough
- £80,217 - £97,576 a year
- Negotiation
- Annual leave
- Employee discount
14d
Health and Social Care Trainer
Glenholme Healthcare Ltd —Peterborough
- £31,000 - £34,000 a year
- Full-time
- Remote
- Management
- BLS Certification
- Presentation skills
- Employee assistance programme
- Life insurance
Quick apply
Retail Food Safety Manager
Greggs —Peterborough
- £38,000 a year
- Full-time
- Driving
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
People Services Associate - Absence
Bakkavor —Spalding
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Life insurance
2d
Payroll Assistant
Peterborough City Council —Peterborough
- £26,403 - £28,598 a year
- Annual leave
- Employee discount
9d
Junior Deputy Nursery Manager
Alpha Kindergarten Fletton —Peterborough
- Full-time
- Childcare
- Management
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
14d
Head of Growth & Regeneration Delivery
Peterborough City Council —Peterborough
- £80,217 - £97,576 a year
- Annual leave
- Employee discount
14d
Payroll Associate
Saffery —Peterborough
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Profit sharing
- Annual leave
Customer Service Advisor
Cambridgeshire County Council —Saint Ives
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
- Annual leave
- Employee discount
2d
Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
1d

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Insurance Team Manager

Activate Group Limited -
Peterborough

Quick apply

Job details

Full-time
15 hours ago

Qualifications

Communication skills

Full job description

Insurance Team Manager

Location: Peterborough or Halifax, hybrid

Department: sopp+sopp

Contract type: Permanent

About the role

We're looking for a Insurance Team Manager to join our team, and play a key role in leading and developing a high-performing and engaged team to deliver best in class service to our customers.

Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

Manage team members' performance. Set short and long term KPIs, identify rising stars and provide coaching and support to your team, including those who need extra help.

Hold regular huddles, monthly one to ones and regular check-ins with the team. Cascade key business, departmental and team messages in a timely manner and practise two-way communication.

Lead all recruitment for your team, working closely with the People Team to ensure a seamless experience for all candidates.

Collaborate with the Training Team to ensure all new starters receive a great welcome into the business and have the right skills to do the job

Work with your team to ensure they are engaged and motivated, listening to feedback and using available tools and resources to ensure engagement is always a focus.

Analyse and understand the outputs from the Group Engagement Survey for your team. Work closely with the People Team to develop local action plans to continually improve results.

Proactively tackle informal performance and behavioural issues within your team. Work closely with the People Team to manage any subsequent formal performance and disciplinary issues that arise.

Manage sickness absence within your team; understand the reasons behind absences and support your team members to improve their attendance at work.

Reward and recognise your team using a variety of methods available eg. Activate Applause, team engagement budget

Review exit survey data and put in place actions to resolve any issues affecting retention

Take responsibility for your own personal and skills development. Attend appropriate training courses and webinars. Proactively look for ways to develop your skills.

Work closely with other members of the Operations leadership team, sharing best practice and supporting each other

Build strong and trusted relationships with your customers. Handle escalations well and develop and deliver solutions which meet or exceed customer expectations.

Contribute to cross-departmental projects and other key workstreams based on business needs.

Skills and experience

Develop great teams: create high performing and engaged teams. Know your team members and understand what motivates them

Solve problems: Make sense of complex information to find beneficial solutions for your team. Make great decisions using quality data.

Take ownership: Deliver on commitments. Be courageous – step up and do what needs to be done.

Focus on the customer: Know your customer. Build strong relationships and put them at the heart of your decision making.

Lead change: Lead by example even when things are uncertain. Stay positive for your team.
Experience of leading and developing high performing teams (preferably in a Contact Centre setting)
Ability to provide constructive feedback and proactive coaching
Confident working in a fast paced ever-changing environment
Able to interrogate data and solve problems effectively
Excellent verbal and written communication skills
Strong advocate of the Group values

Benefits

We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:

33 days holiday, including bank holidays

Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups

Enhanced maternity, paternity, adoption and shared parental pay

Life assurance at three times your basic salary

Free breakfasts and fresh fruit

A birthday surprise for everyone

What you can expect from us

At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.

Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.

Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast-growing business approaching 1,000 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.

We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do: Make someone's bad day better

Our values define how we work with our team members, customers and suppliers:

Make it happen – Be accountable. Take the initiative, work fast, and do a great job.

Strive for better – Be bold. Challenge the norm - make small improvements often.

Win together – Be a team player. Win together, learn together, respect each other.

Quick apply

Refine Your Search

insurance team manager jobs in peterborough, eng

Insurance Team Manager

Team Manager

Transport Performance & Optimisation Manager

Project Coordinator

Resource Coordinator

Investigator - Major Crime Unit - Cambs

Information Analyst

Hotel General Manager

Group Facilities Manager

H&S Manager

Head of Growth & Regeneration Strategy

Health and Social Care Trainer

Retail Food Safety Manager

People Services Associate - Absence

Payroll Assistant

Junior Deputy Nursery Manager

Head of Growth & Regeneration Delivery

Payroll Associate

Customer Service Advisor

Customer Service Advisor

I want to receive the latest job alerts for insurance team manager in peterborough, eng

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