Customer service manager Work, Jobs in Phoenix (with Salaries)

General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Events Manager
The In-House Agency —Derby
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Budgeting
Quick apply
Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
Customer Service Manager
XMA —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
- Referral programme
12d
Deputy Store Manager
B&M Retail —Nottingham
- Weekend availability
- Retail management
- Leadership
- Employee discount
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Motorcycle Showroom and sales manager
Long Eaton Motorcycles —Nottingham
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
Operations Manager
Big City Print Ltd —Nottingham
- £33,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
13d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Daytime Café - General Manager (37.5 hrs a week)
Stokes Coffee & Tea —Newark-on-Trent
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
8d
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Sales Leader - Nottingham
Mood London —Nottingham
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
1d
Contracts Delivery Manager (Maternity Cover)
Jupiter Play & Leisure Ltd —Nottingham
- Full-time
- Hybrid work
- Management
- CAD
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Employee discount
Quick apply
13d
Nationwide Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Quick apply
3d
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
7d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
Product Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Communication skills
- Employee discount
- Referral programme
11d

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General Manager

Sodexo -
Nottingham

Quick apply

Job details

Full-time
Up to £60,000 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Employee assistance programme

Qualifications

Succession planning
Stakeholder engagement
Stakeholder liaison
Coaching
Catering
Profit & loss
Continuous improvement
Partnership building
Forecasting
Financial management
Financial acumen
Team motivation leadership
Growth strategy
Food service management
Hospitality management
Stakeholder management

Full job description

Job Introduction

Lead one of the most exciting hospitality and events operations in UK sport.

General Manager

The City Ground, NFFC, West Bridgford, Nottingham, NG2 5FJ
40hrs pw 5/7
up to £60,000pa Depending on experience + excellent bonus and benefits
Flexible Benefits fund of £1,300 to utilise across an array of benefits
Free parking

Job Introduction

Sodexo Live! is seeking an exceptional General Manager to lead our partnership at The City Ground, home of Nottingham Forest Football Club.

This is more than a venue management role. It's an opportunity to shape unforgettable matchday and event experiences, lead a large and passionate team, drive commercial performance, and become a trusted strategic partner to one of English football's most historic clubs.

As General Manager, you will have overall responsibility for the performance, growth and operational excellence of the venue's food, beverage, hospitality and event operations.

You'll lead a team of senior department heads and oversee the delivery of world-class experiences for thousands of guests across matchdays, conferences, banqueting, hospitality and special events.

This is a high-profile, highly visible leadership role where you will have the autonomy to innovate, influence strategy and make a lasting impact.

If you're an inspiring leader with strong commercial acumen, a passion for hospitality, and a track record of delivering exceptional customer experiences at scale, we'd love to hear from you.

What You'll Do:

Provide inspirational leadership across all areas of the operation, creating a culture of accountability, engagement, inclusivity and high performance.
Act as the senior Sodexo Live! representative and trusted partner to Nottingham Forest FC, building strong relationships with key stakeholders.
Develop and deliver strategic business plans that drive growth, innovation and long-term venue success.
Take full ownership of the venue's financial performance, delivering budget, revenue and profitability targets through robust commercial management.
Identify and maximise new revenue opportunities, utilising financial insight, forecasting and market trends to support decision-making.
Champion outstanding fan, guest and hospitality experiences, ensuring services consistently exceed expectations and contractual commitments.
Drive operational excellence and innovation across hospitality, retail catering, premium experiences and events, positioning the venue as an industry leader.
Lead, coach and develop a high-performing management team, fostering talent, succession planning and continuous improvement across the business.

For a full list of responsibilities please view the attached job description

What You Bring:

We're looking for a commercially focused hospitality leader who thrives in fast-paced, customer-centric environments.

Essential Experience

Significant senior leadership experience within hospitality, events, catering, stadia, leisure or venue operations.
Proven responsibility for large-scale P&L management.
Experience leading diverse, multi-functional teams.
Strong commercial awareness and financial acumen.
Ability to manage multiple priorities while delivering results.
Excellent stakeholder management and relationship-building skills.
Commitment to operational excellence, compliance, health & safety and customer experience.

Desirable Experience

Stadium, arena or large event venue experience.
Premium hospitality or high-end retail catering experience.
Experience managing large-scale event operations.
Exposure to transformational projects, venue development or business growth initiatives.

What we offer:

Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.The rewards and Benfits guide is attached

Quick apply

Refine Your Search

customer service manager jobs in phoenix

General Manager

Customer Service Manager

Events Manager

Sales and Customer Services Team Leader

Customer Service Manager

Deputy Store Manager

Customer Service Manager

Motorcycle Showroom and sales manager

Operations Manager

Customer Success Manager

Global Senior Manager, Customer Happiness (1 year contract)

Daytime Café - General Manager (37.5 hrs a week)

Customer Experience Manager

Sales Leader - Nottingham

Contracts Delivery Manager (Maternity Cover)

General Manager

Nationwide Mobile Operations Support Manager

IT Support Operations Manager

Account Manager

Product Manager

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