Assistant management Work, Jobs in Pilsley, Dby (with Salaries)

Junior Claims Assistant
Acumen Claims Ltd —Nottingham
- Up to £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Health & wellbeing programme
- Life insurance
Quick apply
2h
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
11d
Recreational Assistant
Edu-Lettings UK Ltd —Staveley
- Up to £12.71 an hour
- Part-time
- Front desk
- In-person
- School
- Free parking
- Employee discount
Quick apply
Customer Assistant - People
Morrisons —Bolsover
- Annual leave
- Employee discount
Quick apply
7d
Assistant Shop Manager (Temporary)
Valley CIDS —Alfreton
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
21h
Wraparound Care Coordinator
Valley CIDS —Alfreton
- £15.77 an hour
- Part-time
- Supervising experience
- Experience working with children
- Team management
- Annual leave
- Employee assistance programme
Chesterfield - New Store Opening- Keyholders & Sales Assistants
Poundstretcher —Chesterfield
- Overtime
- Customer service
- Employee discount
Casual Sales Assistant
Sports Direct —Ilkeston
- Part-time
- Customer service
- Communication skills
- Retail sales
- Employee discount
Quick apply
1d
Studio Technical Lead / Estates Assistant
WaterBear - The College of Music —Sheffield
- £26,000 a year
- Full-time
- University
- Bachelor's degree
- In-person
Quick apply
13d
Personal Assistant
Revive Now Ltd —Nottingham
- £13 - £14 an hour
- Temporary
- Customer service
- Care experience
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Credit Management Assistant
Lithia UK —Nottingham
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
Transition Coordinator
Chesterfield College —Chesterfield
- £28,837 - £32,445 a year
- Full-time
- Management
- School
- Annual leave
- Employee assistance programme
12d
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Wilder Landscapes Assistant
Derbyshire Wildlife Trust —Matlock
- £26,200 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
3d
IFM Facilities Assistant
Derbyshire Community Health Services NHS Foundation Trust —Pilsley
- £25,272 a year
- Part-time
- Cleaning
3d
Enquiries and Call Centre Assistant
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
1d
Prescribing Assistant
LOMBARD MEDICAL CENTRE —Newark-on-Trent
- From £12.71 an hour
- Part-time
- Medication administration
- Patient care
- In-person
- Store discount
- Employee discount
Quick apply
1d
Canteen Manager
Collis Engineering Ltd —Alfreton
- From £18,505.76 a year
- Part-time
- Serving
- Management
- Organisational skills
Quick apply
9d
Bistro Assistant Manager
Dunston Hall Leisure Ltd —Chesterfield
- From £30,200 a year
- Full-time
- Hospitality
- Management
- Inventory control
- Free parking
- Employee discount
Quick apply
5h
Museum Registrar / Collections Information Assistant
MMAC Juan Soriano UK Ltd —Sheffield
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
9d

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Junior Claims Assistant

Acumen Claims Ltd -
Nottingham

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
2 hours ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Computer literacy
Stakeholder liaison
Writing skills
Case record updates
Data entry
Customer interaction
Outbound calling
Communication skills
Certificate in Insurance

Full job description

Purpose of the Role

The Junior Claims Assistant provides administrative and operational support to the Claims Team, helping to ensure claims are progressed efficiently and accurately throughout their lifecycle.

Working closely with Desktop Adjusters and other members of the wider claims operation, the role will assist with the day-to-day administration of claims, monitoring and escalating outstanding actions, obtaining information and ensuring claim records are kept accurate and up to date.

This is a developmental role designed to provide a strong grounding in property claims and Acumen's processes. Previous claims or insurance experience is not required, and full training and support will be provided.

Key Responsibilities

Claims Administration & Support

Assist Desktop Adjusters with the day-to-day administration and progression of claims.
Set up new claims accurately on the claims management system, ensuring all available information and documentation is recorded correctly.
Complete administrative actions and tasks as directed by the Claims Team.
Request and obtain outstanding information from customers, contractors, surveyors and other relevant parties.
Assist with the preparation and issue of routine claim correspondence.
Ensure claim notes clearly record actions taken, information received and outstanding requirements.
Support the team with general claim administration as required.

Claim Progression & Task Management

Monitor outstanding tasks and diary actions to help ensure claims continue to progress.
Chase outstanding reports, quotations, documentation, approvals and other information where required.
Follow up actions with internal teams and external suppliers and escalate delays or issues to the relevant Desktop Adjuster.
Identify claims where actions are overdue or progress has stalled and bring these to the attention of the appropriate team member.
Assist the team in maintaining regular contact and progressing agreed next actions.
Support Desktop Adjusters in managing their workloads and outstanding actions.

Customer & Stakeholder Communication

Communicate professionally and empathetically with customers, contractors, surveyors, insurers, brokers and other stakeholders.
Make outbound calls where required to obtain information or provide straightforward updates.
Accurately record relevant telephone conversations and correspondence on the claim file.
Ensure queries outside the authority or knowledge of the role are referred promptly to the appropriate Desktop Adjuster or manager.
Maintain a professional and helpful approach in all customer and stakeholder interactions.

Technical Development

Develop an understanding of the property claims lifecycle and the roles of the different parties involved.
Build knowledge of common insured perils and basic insurance terminology.
Develop an understanding of policy cover, excesses, limits and claim documentation.
Learn how Acumen's operational processes, service levels and client requirements apply throughout the lifecycle of a claim.
Work alongside experienced colleagues to develop practical claims knowledge and understanding.
Take responsibility for ongoing learning and development with the aim of progressing towards increased claims responsibility.

Quality, Compliance & Governance

Maintain accurate and contemporaneous claim records on the claims management system.
Ensure all documentation and correspondence is stored correctly against the relevant claim.
Follow Acumen's procedures, client requirements and agreed service standards.
Handle customer and claim information in accordance with data protection and confidentiality requirements.
Complete allocated actions within required timescales and escalate where this cannot be achieved.
Identify and escalate complaints, vulnerabilities or potential risks in accordance with company procedures.
Support the delivery of fair customer outcomes and the principles of Consumer Duty.
Participate in training, coaching, quality assurance and performance reviews.

Skills & Attributes

Good written and verbal communication skills.
Good attention to detail and a methodical approach to tasks.
Confident communicating with different people and willing to develop telephone-based customer service skills.
Comfortable using computers and willing to learn new systems.
Able to work effectively as part of a team.
Organised and able to work through allocated tasks.
Willing to ask questions and seek guidance when unsure.
Keen to learn and develop new skills.
Positive and professional approach to work.
Reliable and willing to take responsibility for completing allocated tasks.

No previous insurance or claims experience is required. We welcome applications from candidates at the beginning of their career, including school or college leavers.

Personal Qualities

The successful candidate will be:

Organised, proactive and reliable.
Naturally inquisitive and willing to ask questions.
Confident communicating with others.
Customer focused with a professional and empathetic approach.
Able to recognise when something requires escalation and seek guidance when needed.
Keen to learn and develop their knowledge.
Able to work collaboratively and support colleagues across the wider team.
Comfortable working within a busy team environment.
Conscientious and committed to producing accurate work.

Development within the Role

The Junior Claims Assistant role is intended to provide a structured introduction to property insurance and the Acumen way of working.

Training and support will be provided to develop the individual's understanding of claims, customer service, systems and insurance principles.

As knowledge and confidence develop, the individual may be given increased responsibility for straightforward claim activities under appropriate supervision. The longer-term objective is to provide a development pathway into a Desktop Adjuster role, subject to individual capability, performance and business requirements.

Pay: Up to £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

assistant management jobs in pilsley, dby

Junior Claims Assistant

Trainee Sales Assistant

Recreational Assistant

Customer Assistant - People

Assistant Shop Manager (Temporary)

Wraparound Care Coordinator

Chesterfield - New Store Opening- Keyholders & Sales Assistants

Casual Sales Assistant

Studio Technical Lead / Estates Assistant

Personal Assistant

Credit Management Assistant

Transition Coordinator

Account Manager (PBSA/BTR)

Wilder Landscapes Assistant

IFM Facilities Assistant

Enquiries and Call Centre Assistant

Prescribing Assistant

Canteen Manager

Bistro Assistant Manager

Museum Registrar / Collections Information Assistant

I want to receive the latest job alerts for assistant management in pilsley, dby

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