Casual Facility Supervisor (Adventure Playgrounds)
Employer: Awesome
Rate of Pay: £14.80 per hour
Location: One of six Adventure Playgrounds across Islington
Contract Type: Casual Worker Agreement
Hours: There are no guaranteed hours of work. Shifts will be offered according to the needs of the service and accepted on a flexible basis.
Looking for Flexible Weekend and Evening Work?
Are you a local Islington resident looking for additional income? Are you a student seeking flexible work that fits around your studies? Are you retired or looking to supplement an existing part-time role?
If so, we'd love to hear from you.
Awesome is a not-for-profit organisation that manages six of Islington's twelve award-winning adventure playgrounds. Every pound we generate through our venue hire programme is reinvested directly into maintaining and improving these unique spaces for children, young people and families, including some of the borough's most vulnerable residents.
We are currently recruiting a pool of Casual Facility Supervisors to support private hires across our adventure playground sites.
This role is ideal for someone who enjoys working with people, is reliable and organised, and is looking for flexible work primarily during evenings and weekends.
Many of our hires are children's birthday parties, family celebrations and community events. During most bookings, once the hirer has settled into their event, the role largely involves remaining available on-site should assistance be required. This can make the position particularly attractive for students, as there is often time to study, read or undertake personal work from the office while remaining available to support the hire.
We are especially keen to hear from people who live in Islington and can travel easily to one or more of our playground sites.
About the Role
As a Casual Facility Supervisor, you will be the on-site representative of Awesome during venue hires. You will help ensure that hires run smoothly, that facilities are presented to a high standard, and that our buildings and outdoor spaces are respected and cared for.
You will welcome hirers, complete opening and closing checks, remain available throughout the booking period and ensure that facilities are left in an appropriate condition at the end of the hire.
Most shifts take place during evenings and weekends and can occur anytime between 9:00am and 10:00pm.
Main Responsibilities
- Open and prepare playground buildings and facilities for hirers.
- Welcome hirers and provide a brief induction to the site and facilities.
- Complete and record condition checks with hirers at the start of each booking.
- Ensure playground equipment and facilities included in the hire are safe and ready for use.
- Remain on-site throughout the booking period and provide support where required.
- Promote excellent customer service and act as a positive ambassador for Awesome.
- Ensure hirers comply with the terms and conditions of hire.
- Remind hirers of their responsibilities regarding cleaning, tidying and leaving the venue as agreed.
- Conduct end-of-hire inspections with hirers wherever possible.
- Give hirers the opportunity to rectify any cleaning, tidying or damage issues before departure.
- Photograph and report any damage, missing items or cleaning issues to the Bookings Administrator.
- Where required, undertake additional cleaning, resetting of rooms or returning furniture and equipment to its usual layout following a hire.
- Complete relevant records and administrative tasks as directed.
- Report safeguarding, health and safety or maintenance concerns promptly.
- Assist in maintaining a safe, welcoming and professional environment across all sites.
What We're Looking For
You don't need extensive experience to apply. We are looking for dependable people with a positive attitude and a willingness to learn.
Experience in any of the following would be beneficial:
- Opening and closing community facilities, schools, sports centres or similar venues.
- Customer service, hospitality, events or facilities management.
- Working within community organisations or public-facing environments.
Skills and Qualities
You will be:
- Reliable, punctual and trustworthy.
- Comfortable working independently.
- Friendly and approachable.
- Able to communicate effectively with a wide range of people.
- Calm and professional when dealing with concerns or complaints.
- Organised and able to follow procedures.
- Confident using email and completing basic records.
- Physically able to move tables, chairs and light equipment where required.
- Flexible and willing to work evenings and weekends.
Safeguarding
Although this role does not involve direct delivery of services to children and young people, the successful candidate will be working within environments used by children, families and vulnerable adults.
You will therefore be expected to:
- Support Awesome's commitment to safeguarding.
- Attend safeguarding training appropriate to the role.
- Maintain professional boundaries at all times.
- Follow all safeguarding policies and procedures.
Equality, Diversity and Inclusion
Awesome is committed to creating an inclusive workplace and delivering services that are accessible and welcoming to everyone.
We particularly welcome applications from people who live in Islington and from individuals whose backgrounds and experiences reflect the diverse communities we serve.
Additional Information
- Work may take place at any of Awesome's sites across Islington.
- A satisfactory Disclosure and Barring Service (DBS) check will be required before appointment.
- This role is offered on a casual worker basis with no guarantee of work or minimum hours.
- Training and support will be provided.
Why Work With Us?
- Flexible work that fits around study, family life or other employment.
- Competitive hourly rate.
- Opportunity to support valued community spaces.
- Friendly and supportive team.
- Work that directly contributes to improving opportunities for local children and families.
- Ideal for local residents seeking occasional work and students looking to earn while maintaining study commitments.
Job Types: Permanent, Zero hours contract
Pay: £14.80 per hour
Benefits:
- Casual dress
- Employee discount
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
