It support Work, Jobs in Pitmedden, Abd (with Salaries)

1st Line Support Technician
Jera IT —Turriff
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Hosting Analyst
Scottish Courts and Tribunals Service —Aberdeen
- From £31,236 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee discount
Workshop Applications Engineer
Hexagon —Aberdeen
- Full-time
- Sales
- Travel
- Mentoring
1d
Service Desk Analyst L2
FalconSmartIT —Aberdeen
- Full-time
- English
- Driving
- SharePoint
Quick apply
Manager, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
ROV Technical Support Engineer
Boskalis —Aberdeen
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Director, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- IT
- Communication skills

Discover related jobs

Based on your search for it support jobs.

Customer Assistant
Lidl —Aberdeen
Be a Lidl expert, helping our customers with their questions, queries and requests. You’ll take pride in going the extra mile to keep the store clean, tidy and…
£13.45 - £14.45 an hour
5d
Customer Service Assistant - Tarves
CJ Lang & Son Limited —Tarves
Actively sell and promote offers to customers. Put our customers first by providing service, help and advice. Maintain excellent standards of store hygiene and…

I want to receive the latest job alerts for it support in pitmedden, abd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near pitmedden, abd

1st Line Support Technician

Jera IT
Turriff

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Qualifications

Driving Licence
Customer service
Windows
Microsoft Office
Computer networking
Communication skills
Active Directory

Full job description

Job Title: 1st Line Support Technician
Company: Jera IT
Location: Aberdeenshire
Job Type: Full-time

About Us:
At Jera IT, we’re passionate about delivering exceptional IT support and solutions. We believe in a proactive and professional approach to our clients' needs, and we’re looking for an enthusiastic 1st Line Support Technician to join our dynamic team.

The Role:
As a 1st Line Support Technician, you'll be the first point of contact for our clients, providing remote and on-site technical support. You'll troubleshoot technical issues, escalate complex problems, and work closely with our Professional Services team to ensure exceptional service delivery.

Key Responsibilities:

Provide 1st line technical support via phone, email, and onsite visits.
Troubleshoot hardware, software, and network-related issues.
Log and manage tickets through our ticket management system.
Assist with installations, configurations, and upgrades.
Maintain accurate documentation and update the technical knowledge base.
Communicate effectively with clients and internal teams.
Stay current on new technology trends and participate in training.

What We’re Looking For:

Proven experience in a similar support role.
Strong problem-solving skills with a professional working attitude.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Hands-on knowledge of desktop hardware, Microsoft Windows OS, Microsoft Office/O365, Active Directory, Exchange, and basic networking.
Experience supporting a range of devices including desktops, laptops, smartphones, and tablets.
Familiarity with routers, switches, structured cabling, and Wi-Fi.
Full UK Driving License required.

Desirable Qualifications:

Post-secondary education in IT or related field.
Relevant IT certifications or training (e.g. CompTIA, Microsoft, Cisco).

What We Offer:

Competitive salary based on experience.
Full on-the-job training and support.
A fun and collaborative working environment.
Excellent opportunities for career progression.

Ready to Join Us?
If you’re looking to grow your career in IT support with a forward-thinking company, apply today with your CV and a brief cover letter.

Job Type: Full-time

Pay: £25,000.00-£28,000.00 per year

Licence/Certification:

drivers license (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in pitmedden, abd

1st Line Support Technician

Hosting Analyst

Workshop Applications Engineer

Service Desk Analyst L2

Manager, Research & Development Incentives - IT Specialist

ROV Technical Support Engineer

Associate Director, Research & Development Incentives - IT Specialist

Discover related jobs

I want to receive the latest job alerts for it support in pitmedden, abd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected