Director of customer experience Work, Jobs in Plymouth, Dev (with Salaries)

Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply
Business Change Manager
University Hospitals Plymouth NHS Trust —Plymouth
- £57,528 - £64,750 a year
- Full-time
Clerical Assistant with Marketing & IT Experience.
Sunnymeade Quality Care Ltd —Plymouth
- £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Technical Manager (Food)
INTERFISH LIMITED —Plymouth
- £50,000 - £60,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
Head of Channel (Merchants)
Genuit Group —Stonehouse
- Weekend availability
- Management
- Microsoft Office
- Plumbing
13d
Product Manager
Plessey Semiconductors —Plymouth
- Full-time
- Product management
- Travel
- Communication skills
- Gym membership
Quick apply
4d
Estate Agent Valuer / Lister
Falcon —Plymouth
- £50,000 - £60,000 a year
- Full-time
- Sales
- English
- Analysis skills
Quick apply
14d
Product Manager
AMETEK, Inc. —Plymouth
- Engineering
- Bachelor's degree
- Communication skills
Business Administrator
Southwest Intervention Services —Buckfastleigh
- £12.80 - £13.77 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Travel
- Free parking
- Employee assistance programme
Quick apply
5d
Guest Relations Assistant
Burgh Island Hotel —Kingsbridge
- £15,862.08 a year
- Overtime
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Business Development Manager (BDM) - Plymouth - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Plymouth
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Admin and Finance Assistant
Plymbrook Bookkeeping and Accountancy Services —Plymouth
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
6d
Estate & Commercial Director
Marldon Christmas Tree Farm —Marldon
- From £45,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
Quick apply
Senior Quality Manager
Costain —Plymouth
- Full-time
- Engineering
- Microsoft Office
- Master's degree
Contact Lens Optician
Specsavers —Plymouth
- Part-time
Process Engineering Manager
Plessey —Plymouth
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Gym membership
Quick apply
DE&S DECA Electrical Equipment Engineer – Medical and Dental Servicing Section (MDSS)
Defence Equipment and Support —Plymouth
- £30,500 - £33,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee discount
7d
Lift Engineer (Plymouth)
MedicoPartners —Plymouth
- £38,000 - £43,000 a year
- Full-time
- Maintenance
- English
Quick apply

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Regional Trainer

OCS Group -
Plymouth

Quick apply

Job details

Permanent

Qualifications

Contracts

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday, travel may be required during the weekend to/from training course. Excessive travel due to area covered (South Wales & South West). Overnight stays may be required on regular basis. Travel/accommodation cost covered by the employer.

Working with the Court Security Director, Head of Security Operation, Training Coordinator, Operations management teams and wider OCS support functions to design and deliver effective practical learning and development solutions that are compliant with contract requirements and extend the operational and people skills within our business.

Reporting directly to the Regional Senior Manager to ensure all staff are trained within a controlled contract specific training matrix that reflects the integrated management system.

The Regional Trainer must have a training background (with preferred qualification e.g. Level 3 AET) and have hands on experience of training with an operational environment, ideally the security sector. You must also be willing to travel extensively within the South Wales & South-West England Region.

Main Duties & Responsibilities of the Role:

Foster effective and collaborative working relationships with the Court Security Director, Head of Security Operations, HRBP, Training Coordinator, Operations management teams and wider OCS Support functions including Learning and Development to ensure that all Training activity is identified, prioritised and compliant.
Create, deliver and maintain the contract specific training materials whilst ensuring skill/ learning gaps are catered for to ensure efficient operational delivery.
Provide Regional Training delivery and support within the geographical and role remit.
Consistently deliver any of the training courses offered as part of the “skills matrix” withing the scope of the contract for all staff.
Support the Learning & Development function to grow our Apprenticeship pipeline and enrolment, whilst also bringing new ideas that maximise opportunities and levy spend.
Attend stakeholder meetings as required to update and inform on training activity within the contract.
Liaise with Operational leads with regard specific training/Apprenticeship requirements for their business areas.
Liaise with internal departments to ensure appropriate sign off for internal produced training content & materials as necessary.
Work with other L&D personnel across the business to ensure a consistency
Work closely with internal stakeholders including senior leadership teams to increase understanding of the need for and the benefits of the apprenticeship programme to maximise uptake of apprentices in line with overall strategy.

The ideal candidate should meet the following criteria:

A recognised training qualification (e.g. Level 3 AET or CIPD or equivalent)
Firs Aid instructor qualification desired not required
Enhanced Physical Intervention desired nor required
Able to evidence strong verbal and written skills. Ability to assimilate large amounts of data.
Experience of working in a fast-paced “hands on” environment in a learning and development role. In addition, you will have acquired experience in a number of the specialisms below:
- Previous experience of training design and delivery at operational and management level. Ideally within an FM [Security] services environment.
- Experience of coordinating internal and external training resources to meet strategic objectives.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

director of customer experience jobs in plymouth, dev

Regional Trainer

Business Change Manager

Clerical Assistant with Marketing & IT Experience.

Technical Manager (Food)

Head of Channel (Merchants)

Product Manager

Estate Agent Valuer / Lister

Product Manager

Business Administrator

Guest Relations Assistant

Business Development Manager (BDM) - Plymouth - Circa 41k Basic - 53k OTE Uncapped

Admin and Finance Assistant

Estate & Commercial Director

Senior Quality Manager

Contact Lens Optician

Process Engineering Manager

DE&S DECA Electrical Equipment Engineer – Medical and Dental Servicing Section (MDSS)

Lift Engineer (Plymouth)

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I want to receive the latest job alerts for director of customer experience in plymouth, dev

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