Student experience assistant Work, Jobs in Plymouth, Eng (with Salaries)

Student Experience Assistant
Plymouth University —Plymouth
- £24,685 - £26,093 a year
- Part-time
- Computer literacy
- Communication skills
- Employee assistance programme
- Employee discount
9d
Student Recruitment Advertising Assistant
Plymouth University —Plymouth
- £25,804 - £26,903 a year
- Full-time
- Analysis skills
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
11d
University of Plymouth Student Study Assistant
Amano Student Support —Plymouth
- £12.71 an hour
- Experience working with individuals with disabilities
- Bachelor's degree
- In-person
Quick apply
School Catering Assistant
Chartwells —Plymouth
- £12.71 an hour
- Full-time
- Customer service
- Food service experience
- Cash handling
Catering Assistant
Aspens —Plymouth
- £12.71 an hour
- No weekends
- Customer service
- School
[260709C] Mealtime Assistant
Pilgrim Primary Academy —Plymouth
- £24,796 a year
- Part-time
- School
- Employee assistance programme
[260709D] After School Club Assistant
Morice Town Primary Academy —Plymouth
- £24,796 a year
- Part-time
- Experience working with children
- School
- Employee assistance programme
Research Assistant/Fellow
Peninsula Dental Social Enterprise —Plymouth
- £41,699 - £49,167 a year
- Part-time
- Data analysis skills
- Research
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Catering Assistant
Plymstock School —Plymouth
- £14,228.87 - £22,613.92 a year
- Part-time
- Leadership
- School
Teaching Assistant
Stoke Damerel Community College —Plymouth
- £24,796 - £25,185 a year
- Part-time
- School
- Employee assistance programme
- Employee discount
[260720D] Teaching Assistant
Pilgrim Primary Academy —Plymouth
- £25,583 - £26,403 a year
- Part-time
- English
- Experience working with children
- Communication skills
- Employee assistance programme
Sport Therapy and Rehabilitation Assistant
University of St Mark & St John —Plymouth
- £24,685 - £26,093 a year
- Part-time
- In-person
- Care plans
Quick apply
12d
Area Catering Assistant
Aspens —Saltash
- £12.71 an hour
- No weekends
- Serving
- Customer service
- School
Maintenance Assistant
Student Castle Property Management Services Ltd —Plymouth
- £27,123.20 a year
- Full-time
- Mentoring
- Training & development
Quick apply
1d
Mobile Catering Assistant
Norse Group LTD —Ivybridge
- £12.71 an hour
- Part-time
- Customer service
- Food service experience
- School
- Employee discount
10d
Enhanced Unit Lead (UCSP)
Plymouth University —Plymouth
- £26,350 a year
- Monday to Friday
- Sales
- Customer service
- University
8d
Care Assistant/PA (Complex Care) 35 hrs a week in family home.
PHB Direct Payment —Plymouth
- £15 - £16 an hour
- Part-time
- Medication administration
- Driving
- In-person
- Paid training
- Annual leave
Quick apply
2d
Catering Assistant
Impact Food Group —Paignton
- £10,422.20 a year
- Part-time
- School
- Employee discount
Quick apply
Specialist Dental Nurse
University Hospitals Plymouth NHS Trust —Plymouth
- £32,073 - £39,043 a year
- Part-time
- Management
- Patient care
3d
[260703R1] Higher Level Teaching Assistant
High Street Primary Academy —Plymouth
- £30,024 - £32,597 a year
- Part-time
- Experience working with children
- IT
- School
- Employee assistance programme
12d

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Student Experience Assistant

Plymouth University -
Plymouth

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Job details

Permanent | Part-time
£24,685 - £26,093 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Stakeholder engagement
Inbound customer enquiry call handling
Computer literacy
Incident queue management
Incident Reporting
User account management
Numeracy
Purchasing
Stocking
Customer support
Customer interaction
IT incident logging
Communication skills
Help desk

Full job description

Salary

£24,685 - £26,093 pro rata per annum - Grade 3

Contractual hours

Basis

PTR Permanent Parttime Term Time

Interview date

Thursday 8 September 2026

Job category/type

Professional/Support Services

Date posted

12/08/2026

Job reference

B1349

Are you an excellent team player, with an aptitude for problem solving and an enthusiasm for customer service?

About the role

We are seeking to appoint a Student Experience Assistant (SEA) who will work in the Charles Seale-Hayne Library under the direction of the Service Operations Supervisors. The role provides face-to-face and remote first line assistance and advice as part of a library and student IT enquiry service: troubleshooting and resolving IT support requests; recording information using call management software; triaging enquiries and referring to other teams. Enquiries may cover but are not limited to supporting the following areas:

User accounts management
Software support
Incident reporting using Sunrise ITSM
Assistive technology support
Printing, copying and resource access and support

As an SEA you will also be expected to operate across other functions of Library & Learning Operations according to need. Support and administration tasks may include:

Purchase and provision of print and electronic resources and materials
Fulfilling inter-library loan requests
Ensuring library stock is accessible by the timely shelving of items
Managing learning spaces by monitoring aspects of health & safety, and usage
Recording statistics and participating in stakeholder engagement and consultation exercises.

This role is required to work evenings 37 weeks per year (term time), Thursday - Saturday (16:45 - 00:15).

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

For an informal discussion to find out more about the role then please contact Tom Wicks: by email at [email protected]

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for

In a frontline position, you will represent the ‘face of the service’ so it is important to our customers that staff are knowledgeable, competent, and deliver excellent customer service. With that in mind excellent interpersonal, verbal and written communication skills, as well as experience of troubleshooting and responding to a wide variety of enquiries are essential.

You will be:

An excellent team worker
Reliable, flexible and highly adaptable, with the initiative and ability to quickly learn New procedures and processes and apply them consistently
Be confident to work independently, and to know when to refer enquiries on to others.

You will also have attention to detail, literacy and numeracy (e.g. using Excel) is required, as is confidence with using digital technologies, and an aptitude for learning how to use new IT applications and digital platforms effectively in the workplace.

In your application, please demonstrate how you meet the criteria outlined above and in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

Generous pension scheme
Cycle to Work & Electric Car Scheme
Employee Assistance Programme
Development opportunities
Enhanced family leave
Flexible working
Retailer discounts
On-site nursery

Additional Information

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages

Apply Now

Refine Your Search

student experience assistant jobs in plymouth, eng

Student Experience Assistant

Student Recruitment Advertising Assistant

University of Plymouth Student Study Assistant

School Catering Assistant

Catering Assistant

[260709C] Mealtime Assistant

[260709D] After School Club Assistant

Research Assistant/Fellow

Catering Assistant

Teaching Assistant

[260720D] Teaching Assistant

Sport Therapy and Rehabilitation Assistant

Area Catering Assistant

Maintenance Assistant

Mobile Catering Assistant

Enhanced Unit Lead (UCSP)

Care Assistant/PA (Complex Care) 35 hrs a week in family home.

Catering Assistant

Specialist Dental Nurse

[260703R1] Higher Level Teaching Assistant

I want to receive the latest job alerts for student experience assistant in plymouth, eng

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