Customer account coordinator Work, Jobs in Pocklington, Ery (with Salaries)

Customer Account Coordinator
The Printing People —York
- £25,000 - £26,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee discount
Quick apply
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The Cart Shed Catering Operations Coordinator
The Cart Shed Catering —Beverley
- £14 an hour
- Part-time
- Administrative experience
- Contracts
- In-person
- Free parking
Quick apply
11h
Administration Coordinator
Clive Owen Llp —York
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee discount
- Referral programme
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Customer Account Coordinator
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You’ll spend much of your day speaking with customers, managing orders, checking details, solving problems and coordinating with our studio and production teams…
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Customer Account Coordinator

The Printing People -
York

Quick apply

Job details

Full-time
£25,000 - £26,500 a year
6 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Salesforce
Analysis skills
Customer support
Financial services
Customer interaction

Full job description

The Role

Every order in our business starts here.

Our Customer Account team is the control centre of The Printing People. From the first enquiry to final delivery, this team keeps jobs moving, customers informed, and deadlines on track.

This is a hands-on, high-responsibility operational role. You’ll spend much of your day speaking with customers, managing orders, checking details, solving problems and coordinating with our studio and production teams.

If you enjoy being busy, thinking clearly under pressure and taking ownership of your work, you’ll thrive here.

This isn’t a scripted call-centre job. We’re looking for someone who can use judgement, stay organised, and communicate confidently.

What You’ll Be Doing

Managing customer enquiries from first contact through to delivery
Advising clients on suitable print solutions (full training provided)
Handling phone calls and emails - we believe in real conversations
Creating and following up quotations
Processing orders accurately and efficiently
Liaising with design and production teams to keep jobs on schedule
Managing multiple live orders at once without letting standards slip
Solving issues calmly and practically when challenges arise

You’ll often have several active conversations and projects running simultaneously. Staying organised and thinking clearly matters.

What Makes Someone Great In This Role

This role suits someone who:

Picks things up quickly and thinks logically
Can juggle multiple tasks without becoming flustered
Is comfortable on the phone and speaks confidently
Takes responsibility rather than waiting to be told
Has a genuine “let’s get this sorted” mindset
Takes pride in accuracy and doing things properly

Experience in customer service is helpful but not essential.
We care more about intelligence, attitude and reliability than years on a CV.

About The Printing People

We’re a growing UK print business working with start-ups, marketing teams and established brands across the country.

Quality, reliability and making life easy for our customers sit at the heart of what we do. We’ve also planted over 80,000 trees through our environmental initiatives.

We’re a small, close-knit team with clear structure and high standards. You’ll report to our Customer Service Team Leader and work closely with the directors, meaning you’ll have both support and real responsibility from day one.

Pay: £25,000.00-£26,500.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

You’re juggling multiple customer requests and a production deadline - how do you decide what to deal with first?
Why is picking up the phone sometimes better than replying by email?
Tell us about a time you took responsibility for something without being asked.

Work Location: In person

Quick apply

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customer account coordinator jobs in pocklington, ery

Customer Account Coordinator

The Cart Shed Catering Operations Coordinator

Administration Coordinator

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