Client services Work, Jobs in Poling, Wsx (with Salaries)

Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
8d
Kitchen Design Assistant
Joseph John & Co —Arundel
- From £12.71 an hour
- Full-time
- Customer service
- Basic maths
- Organisational skills
Quick apply
7d
Senior Secure Start Advisor
Fittleworth —Littlehampton
- £29,347 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Employee assistance programme
- Employee discount
8d
Administrator
Mortimer Clarke Solicitors —Worthing
- From £24,999 a year
- Hybrid work
- Microsoft Outlook
- Employee assistance programme
Older Person Companion - Part Time role
Right at Home Havant & Petersfield —Petersfield
- £15.15 - £16.65 an hour
- Part-time
- English
- In-person
- Care plans
- Paid training
- Annual leave
Quick apply
Veterinary Receptionist
Arun Veterinary Group —Pulborough
- From £12.74 an hour
- Part-time
- Customer service
- Laboratory experience
- Computer skills
- Employee discount
Quick apply
Care Operations Coordinator
New Venture Care LTD —Littlehampton
- £32,000 - £33,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Free parking
- Annual leave
Quick apply
Sales Executive B2B
44 Group —Littlehampton
- £23,150 - £27,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
Receptionist – Weekend
Vets Now —Worthing
- £14.05 an hour
- Weekend availability
- Annual leave
Client Care Assistant
Medivet Group Ltd —Horsham
- Full-time
- Front desk
- Annual leave
- Employee discount
Older Person Companion
Right at Home Havant & Petersfield —Havant
- £15.15 - £16.65 an hour
- Part-time
- English
- In-person
- Care plans
- Paid training
- Annual leave
Quick apply
Apprentice Quality Auditor
Hilton Home Care —Bognor Regis
- £16,640 a year
- Full-time
- No experience needed
- English
- Microsoft Office
Quick apply
5d
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
CEO
Headway Sussex —Newick
- £50,000 a year
- Part-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
Junior Business Development Executive
Safe Site Facilities Ltd. —Littlehampton
- £25,000 - £26,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1d
Retail Merchandiser
eXPD8 —Angmering
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
14d
Recovery Coordinator - LGBTQ+ & Chemsex team
Change Grow Live —Brighton
- £28,557.79 - £32,802.41 a year
- Case management
- Annual leave
- Employee assistance programme
Couples Counsellor
Lanes Counselling —Arundel
- From £36 an hour
- Part-time
- Master's degree
- IT
- In-person
Quick apply
9d
Team Administrator EIPS
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Time management
- Annual leave
8d
Out of hours - Client Liaison Officer
Base One —Brighton
- £14 an hour
- 12 hour shift
- First Aid Certification
- Driving
- Communication skills
Quick apply
9d

I want to receive the latest job alerts for client services in poling, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services jobs near poling, wsx

Customer Service Advisor

Fittleworth -
Littlehampton

Apply Now

Job details

Full-time | Fixed term contract
£27,007 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service

Full job description

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills

Ability to engage with customers over the phone in a friendly respectful tone
Proven ability to handle customer inquiries with patience and empathy
Take initiative, work independently and stay focused without needing supervision
Self-driven to do your best and always look for ways to improve
Ability to multitask and stay on top of deadlines and focus on what’s important to get the job done efficiently
Display resilience whilst working proactively with others, supporting your team, and communicating clearly to complete tasks to a high standard
Strong attention to detail, ensuring accuracy when processing orders, prescriptions, and updating client records

Experience

You have experience working in a fast paced, high volume customer service role, where delivering excellent service and managing multiple tasks was a key part of your job.
Experience handling phone-based customer service is desired but not essential
You are comfortable using various computer systems and software, with the ability to learn new tools quickly

What we offer

5% employer pension contribution
Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

About us
Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Apply Now

Refine Your Search

client services jobs in poling, wsx

Customer Service Advisor

Kitchen Design Assistant

Senior Secure Start Advisor

Administrator

Older Person Companion - Part Time role

Veterinary Receptionist

Care Operations Coordinator

Sales Executive B2B

Receptionist – Weekend

Client Care Assistant

Older Person Companion

Apprentice Quality Auditor

Claims Assessor

CEO

Junior Business Development Executive

Retail Merchandiser

Recovery Coordinator - LGBTQ+ & Chemsex team

Couples Counsellor

Team Administrator EIPS

Out of hours - Client Liaison Officer

I want to receive the latest job alerts for client services in poling, wsx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected