Service delivery manager Work, Jobs in Ponders End (with Salaries)

Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
14d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Customer Service Executive - Part Time
Syte Link —Loughton
- £13 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Delivery Team Trainer
Evri —Enfield
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Travel
7d
Team Coordinator Walthamstow
Outlook Care —London
- IT
- Communication skills
- Annual leave
- Flexible schedule
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Delivery Driver
Milk & More —Bishop's Stortford
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Contract Manager - Cleaning
Cabenco —Canary Wharf
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick apply
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Team Coordinator Waltham Forest & Greenwich
Outlook Care —London
- IT
- Communication skills
- Annual leave
- Flexible schedule
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
7d
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
General Manager
CleanEvent Services Ltd —London
- £60,000 a year
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Health & wellbeing programme
- Sick pay
Quick apply
6h

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Customer Service Executive - Full Time

Syte Link
Loughton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette
Communication skills

Full job description

This role is perfect for anyone looking to develop their customer service career, with a company that is growing fast and is looking to build something great in its marketplace.

Our mission is to simplify the supply of construction site services through great people & industry-leading technology.

Syte Link is an eight-figure turnover, forward-thinking business that offers the construction sector a range of Waste Management, Material Supply, Equipment Hire, Fuel services, and more.

We provide a centralised hub that offers our construction customers the most comprehensive services, tools and materials for their construction sites. We keep building projects moving!

This role will report to the Head of Operations and will develop close working relationships with the Finance, Service Delivery and Sales teams.

THE ROLE

The Service Delivery Rep plays a pivotal role in supporting the success of the Business Development team by ensuring the seamless execution of daily operations and delivering outstanding customer service.

Acting as the first point of contact for account-related queries, this role enables Business Development Managers to focus on sales-focused activities. Responsibilities of the Service Delivery Rep include creating orders, processing payments, and dealing with day-to-day queries surrounding our customers' sites.

This highly collaborative position works closely with clients, finance, and supply chain partners to drive a best-in-class customer experience.

Act as the first point of contact for client queries and account-related requests, ensuring timely, accurate resolutions and shielding Business Development Managers from day-to-day operational tasks.
Support Business Development in maintaining client satisfaction, retention, and growth by handling tasks such as order creation, simple pricing decisions (where clear agreed-upon rules have been given by BDM), and routine client communications.
Use all available communication channels (calls, emails, etc.) to efficiently complete tasks associated with our growing customers, and standard daily operations, which could include ETA’s, Collections, and Live Issues etc.
Collaborate closely with the service delivery team, finance, and supply chain partners to ensure consistent, high-quality execution of services across all managed accounts.
Manage sensitive customer lists to ensure that delivery checks are completed, improving successful delivery rates for our VIP customers.
Ensure that absence & lateness levels are kept in line with the company guidelines, following all policies in place.
Manage your time effectively through the use of our system, tracking your availability, meetings, and scheduled breaks correctly.
Promote and motivate others to live by the company values by driving a positive mentality on a day-to-day basis.

THE REQUIREMENTS

Ability to understand that growth businesses are unpredictable environments and are comfortable with a degree of change.
You will have experience within a successful customer service or customer success team, preferably within the construction equipment/materials industry.
Highly capable of managing different workloads, organising daily structures and comfortably working through multiple tasks.
Comfortable with being a strong communicator, unafraid to have difficult conversations and can articulate with excellent written and verbal skills.
Tech-savvy and comfortable working with our CRM solution and software tools.
Team player who fits right into our culture and lives by our company values.
Demonstrable skills in de-escalation, organisation and a positive mindset.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in ponders end

Customer Service Executive - Full Time

Team Manager Leaving Care

Service Delivery Manager

Operations Assistant Manager, Serviced Apartments

Customer Service Executive - Part Time

Delivery Team Trainer

Team Coordinator Walthamstow

Service Delivery Manager

Delivery Driver

Online Merchandiser

People Enablement Specialist

Delivery Station Liaison Agent

Service Delivery Manager

Contract Manager - Cleaning

Operations Support

People Operations Generalist

Team Coordinator Waltham Forest & Greenwich

HR People Partner

Customer Relations Manager

General Manager

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